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Business Outsourcing Market Research Reports & Industry Analysis

Due to the economic downturn, companies are looking for ways to save money and increase their profits. As such, many large companies will often outsource certain jobs to companies who specialize in this service. Removing this function from the organization allows them to focus on larger areas where profits can be increased. The goal is to refocus the management teams that used to manage these areas to areas other divisions where they can be more effective.

Often you will hear of jobs such as telemarketing (call centers), payroll and data entry as those areas that will fall to outsourcing. The companies performing these job functions are often well focused and the processes involved in this work are quite streamlined so there is little management needed due to quality control procedures in place. In these cases, the goal is to get the information back and forth as quickly and cleanly as possible.

While this is one advantage of outsourcing, there are disadvantages as well. One of these is in regard to customer relationships. Since the outsourced company is dealing with the clients, the main company does not have the ability to build strong relationships. This is something that must be monitored carefully so clients are not dissatisfied. Additional care must be taken when the outsourced work is being done in a different country (offshored) since timing, language and cultural differences must be considered.
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Business Outsourcing Industry Research & Market Reports

  • Scientific Research & Development Services in the US - Procurement Research Report

    ... R&D. Services include research, tests and trials that are conducted to increase a company's knowledge about a product or process, which can then be applied to developing or improving a product or process. The market ... Read More

  • Business Process Outsourcing (GLOBAL) - Industry Report

    ... UNISYS CORP. This report includes a wealth of information on the financial trends over the past four years. Plimsoll Publishing’s latest Business Process Outsourcing (GLOBAL) analysis is ideal for anyone wanting to: • See the ... Read More

  • Outsourced Sales Services in the US - Procurement Research Report

    ... of selling buyers' products or services to potential clients. Services may include lead generation, initial client contact, client relationship management and product or service presentation. This report excludes telemarketing firms and marketing and advertising agencies. Read More

  • Business Process Outsourcing (UK) - Industry Report

    ... GLOBAL DOCUMENT SOLUTIONS GROUP LTD and ALLIED PUBLICITY SERVICES (MANCHESTER) LTD. This report covers activities such as document scanning, document management, scanning, document storage, storage and includes a wealth of information on the financial trends ... Read More

  • Global BPS Market Forecast 2018-2022

    ... industry and identifying vendor suitability for shortlistss and RFPs - Executives seeking assistance in identifying levels of BPS vendor presence by service line and geography - Vendor marketing, sales and business managers looking to benchmark ... Read More

  • Order Fulfillment Services in the US - Procurement Research Report

    ... of products to customers. These services may include warehousing, mailing orders, product repair and repackaging, list management, log keeping and order summarizing. This report does not cover market research mail surveys, branding of products or ... Read More

  • Call Center Services in the US - Procurement Research Report

    ... management program that is unique for each buyer. Call center services may include, but are not limited to, customer support, order management, sales, marketing, event recruitment, e-mail response, chat support, technical support and social media ... Read More

  • Worldwide and U.S. Business Process Outsourcing Services Forecast, 2018-2022

    ... for the 2018–2022 period as well as key changes from the prior forecast, an analysis of industry and market trends, key market drivers and inhibitors, and significant market developments."The worldwide BPO market growth has been ... Read More

  • BPO Services North America (NAFTA) Industry Guide 2013-2022

    ... contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the NAFTA BPO services market. Includes market size ... Read More

  • BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2013-2022

    ... profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the BRIC BPO services market. Includes ... Read More

  • BPO Services Global Industry Almanac 2013-2022

    ... the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the global BPO services market. Includes market size and segmentation data, ... Read More

  • BPO Services Top 5 Emerging Markets Industry Guide 2013-2022

    ... profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the emerging five BPO services market. ... Read More

  • BPO Services Global Group of Eight (G8) Industry Guide 2013-2022

    ... profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the G8 BPO services market. Includes ... Read More

  • BPO Services Global Industry Guide 2013-2022

    ... the leading players including key financial metrics and analysis of competitive pressures within the market. Synopsis Essential resource for top-line data and analysis covering the global BPO services market. Includes market size and segmentation data, ... Read More

  • Office Administration and Document Preparation Services in New Zealand - Industry Market Research Report

    ... provision of staff to undertake these tasks is not included as part of the industry. This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also ... Read More

  • Managed Print Services in the US - Procurement Research Report

    ... print volumes, authenticates users, monitors print devices for maintenance and routes scans to desired user destinations. Some suppliers also offer onsite printer maintenance and toner refill services. MPS is sometimes referred to as managed document ... Read More

  • MRO Inventory Management Services in the US - Procurement Research Report

    ... charge of and optimizing purchasing decisions related to buyers' MRO supply spend. Vendors include specialized firms and business-to-business industrial supply firms that offer MRO inventory management as a supplementary service. This report covers source-to-pay (S2P) ... Read More

  • BPO Services in Japan

    ... leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Japan bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in the Netherlands

    ... of the leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Netherlands bpo services market. Includes market size and segmentation ... Read More

  • BPO Services in Scandinavia

    ... leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Scandinavia bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in South Korea

    ... of the leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the South Korea bpo services market. Includes market size and ... Read More

  • BPO Services in Spain

    ... leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Spain bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in the United Kingdom

    ... contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the United Kingdom bpo services market. Includes market ... Read More

  • BPO Services in Australia

    ... leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Australia bpo services market. Includes market size and segmentation data, textual ... Read More

  • BPO Services in Canada

    ... leading players including key financial metrics and analysis of competitive pressures within the market. synopsis Essential resource for top-line data and analysis covering the Canada bpo services market. Includes market size and segmentation data, textual ... Read More

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