E-Commerce & IT Outsourcing Market Research Reports & Industry Analysis

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E-Commerce and IT Outsourcing Market Data

  • Our reports cover a broad range of markets, including e-commerce, IT administration, and IT services, with global, regional, and country-level analysis available.
  • Drawing on the expertise of industry analysts, our e-commerce and outsourcing research provides valuable data and information such as market size and growth, market segmentation, market trends, key mergers and acquisitions, company profiles, and case studies.
  • We also cover the latest disruptive trends, such as the emergence of artificial intelligence and the rise of blockchain, which can have a significant impact on the market.

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E-Commerce & IT Outsourcing Industry Research & Market Reports

  • Online Event Ticketing Global Market Briefing 2023

    ... compound annual growth rate (CAGR) of 2.11%. The global online event ticketing market is expected to grow from $46.02 billion in 2022 to $80.59 billion in 2032 at a CAGR of 5.76%. Online Event Ticketing ... Read More

  • Software And BPO Services Global Market Report 2024

    ... Wholesale; Information Technology; Manufacturing; HealthcareCovering: Tata Consultancy Services Limited; Nippon Telegraph and Telephone Corporation; Telefonaktiebolaget LM Ericsson; Cognizant Technology Solutions Corporation; Dell Technologies Inc. Software And BPO Services Global Market Report 2024 from The Business ... Read More

  • Broadband Internet Services Global Market Report 2024

    ... Cost Products; High End Products Covering: Alibaba Group Holding Limited; Amazon.com Inc.; JD.com Inc.; eBay Inc.; Shopify Inc. Consumer Electronics E-Commerce Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior ... Read More

  • The Emerging Role of Hyperscalers in Professional Services

    ... looks at how organizations engage professional services providers to lead their strategic transformation initiatives, and it discusses hyperscalers' growing importance and capabilities in the professional services domain."As organizations seek ways to harness the power and ... Read More

  • Understanding Partner Developments and Opportunities: Highlights From IDC's 3Q23 Partner Advisory Board Session

    ... discussion, partners from EMEA representing a variety of vendors shared what is top-of-mind for them and what market dynamics will drive their business decisions in 2024."Partners have identified challenges and opportunities in how their vendor ... Read More

  • Quotes from HLTH 2023 Conference Show the Energetic State of the Healthcare Market

    ... the HLTH conference, 150 sessions were held over 3 days showing the diversity and energy in the healthcare sector. "The HLTH conference provides investors, vendors, providers, payers, and life science companies with a forum to ... Read More

  • IDC PeerScape: Free Federal Cybersecurity Resources Practices to Manage Agency Regulation

    ... new programs without additional financial resources. This is especially true for agencies working toward cybersecurity modernization and implementing federally mandated solutions. Luckily, CISA and its partner agencies are continually developing new tools, services, and guides ... Read More

  • IDC Perspective: Best in Digital Policies Award Winner Profile

    ... Awards 2023 in the Asia/Pacific region with focus on how generative AI (GenAI) can impact organizations moving forward."Digital policies in a Smart City environment can significantly impact the success of digital service delivery. Getting the ... Read More

  • SEC Anti–Money Laundering Risk Alert

    ... July 2023. The issues and findings spelled out in the risk alert highlight several issues that should be of concern to all broker-dealers. Several of the issues identified by the SEC highlight areas where additional ... Read More

  • IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program

    ... and IT services providers."Besides internal business unit leadership friction, challenges to modernize operations include talent sourcing and retention, keeping pace with technology evolution, and securing additional budgets," said Mukesh Dialani, research vice president, Digital Engineering ... Read More

  • IDC PlanScape: IT Service Desk Modernization

    ... desks have undergone several evolutions, including becoming more virtual and more automated.“As organizations work to support more technology-enabled business without additional IT staff, strategy and technology are essential,” said Snow Tempest, research manager for IT ... Read More

  • Top Enterprise Connectivity Investments to Accelerate Operational Efficiency

    ... at top operational metrics enterprises use to assess performance from connectivity initiatives and the strategic investments that help ensure those metrics are met. Evolving digital business demands put increased pressure on enterprise networking and IT ... Read More

  • What Should IT Buyers Make of the Private Equity Interest in SoftwareOne?

    ... glance this looks like a software play," said Gard Little, research VP, Global Services Market and Trends at IDC, "but a deeper look reveals a complementary services play that makes the firm an interesting choice ... Read More

  • Global Healthcare Business Process Outsourcing (BPO) Market

    ... The revenue forecasts are explained in terms of the key market issues for that product segment and are projected through 2028. The report also offers an in-depth analysis of the competitive landscape within the healthcare ... Read More

  • Global B2B Insurance Market Professional Survey by Types, Applications, and Players, with Regional Growth Rate Analysis and Development Situation, from 2023 to 2028

    ... growth of the B2B Insurance industry between the year 2018 to 2028, and breaks down according to the product type, downstream application, and consumption area of B2B Insurance. The report also introduces players in the ... Read More

  • Petronas Delivers on the Promise of Data-Driven and Remote Operations at the Sungai Udang Regasification Terminal

    ... Enterprise Awards 2023 in Asia/Pacific with how generative AI can impact organizations moving forward."The seamless integration of data-driven operations and decision making has ushered in a new era of efficiency, resilience, and agility at Petronas. ... Read More

  • A Grounded Assessment of GenAI in Industrial Operations

    ... of attention as a set of technologies with transformative potential. But as with all new technologies, enterprises must be critical about their own preparedness and the true capabilities of the technology and conduct a thorough ... Read More

  • Office of the CFO: How to Start the Transformation-and-Change Adventure for the Finance Department

    ... to guide CFOs in getting started, avoiding common pitfalls, and successfully addressing challenges as they lead their finance departments through the change management process encompassing processes, technology, and people.“While many CFOs and their departments have ... Read More

  • Best in Citizen Well-Being Award Winner Profile

    ... in Asia/Pacific with how generative AI (GenAI) can impact organizations moving forward.“In the era of AI ubiquity, government organizations must utilize AI to enhance government service delivery and improve citizen well-being. This not only signifies ... Read More

  • Procure to Pay — Why CFOs Are Paying More Attention

    ... years, the "procure-to-pay" process has earned the attention of CFOs due to its significant financial implications. This will shed light on the growing involvement of CFOs in the technology decision-making processes related to this domain."The ... Read More

  • Best in Connected City Award Winner Profile

    ... in Asia/Pacific, including how generative AI (GenAI) can impact organizations moving forward.“In this era of ‘AI Everywhere,’ the model, design, and deployment of Smart City projects need to be reexamined and redefined to create the ... Read More

  • IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience

    ... just sell products; it clearly represents a valuable step of the omni-channel and contextual customer experience. It is a digital pathway that bridges the gap between the virtual and physical worlds, enriching the buying experience ... Read More

  • Generative AI in Action: Vodafone Idea

    ... to GenAI solutions adoption and demonstrate ways of leveraging it to deliver to a wide range of use cases across the enterprise."Leveraging AI for productivity gains is only the tip of the iceberg. The ability ... Read More

  • Worldwide Services Forecast Update, 2023–2027

    ... resulting in services growth in the low single digits in 2023 and 2024," said Nishant Bansal, associate research director with IDC's Worldwide Services program. "Due economic pressures, services market growth for 2023 and 2024 in ... Read More

  • Digital Life Series: B2C Entertainment

    ... the past few years, thanks to diverse digital entertainment services that can be bundled with connectivity. As telecom operators continue to diversify their service offerings, they have recognized the immense potential of the entertainment industry ... Read More

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