General IT Services Market Research Reports & Industry Analysis
General IT Services Industry Research & Market Reports
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The State of the Cloud: Leveraging Cloud Computing, AI, and Data for Business Success
... the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market demand and disruption, and enhanced sales ... Read More
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The Emerging Role of Hyperscalers in Professional Services
... looks at how organizations engage professional services providers to lead their strategic transformation initiatives, and it discusses hyperscalers' growing importance and capabilities in the professional services domain."As organizations seek ways to harness the power and ... Read More
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Understanding Partner Developments and Opportunities: Highlights From IDC's 3Q23 Partner Advisory Board Session
... discussion, partners from EMEA representing a variety of vendors shared what is top-of-mind for them and what market dynamics will drive their business decisions in 2024."Partners have identified challenges and opportunities in how their vendor ... Read More
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IDC PlanScape: Future of Operations — Developing a Cohesive and Unified Operations Transformation Program
... and IT services providers."Besides internal business unit leadership friction, challenges to modernize operations include talent sourcing and retention, keeping pace with technology evolution, and securing additional budgets," said Mukesh Dialani, research vice president, Digital Engineering ... Read More
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Artificial Intelligence and Machine Learning Implementation Platform Growth Opportunities
... About 87% of enterprises believe AI and machine learning (ML) are important in achieving business goals to grow revenue, increase operational efficiencies, and improve the customer experience. Also, megatrends emerging across industries are pushing AI ... Read More
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IDC PlanScape: IT Service Desk Modernization
... desks have undergone several evolutions, including becoming more virtual and more automated.“As organizations work to support more technology-enabled business without additional IT staff, strategy and technology are essential,” said Snow Tempest, research manager for IT ... Read More
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Top Enterprise Connectivity Investments to Accelerate Operational Efficiency
... at top operational metrics enterprises use to assess performance from connectivity initiatives and the strategic investments that help ensure those metrics are met. Evolving digital business demands put increased pressure on enterprise networking and IT ... Read More
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What Should IT Buyers Make of the Private Equity Interest in SoftwareOne?
... glance this looks like a software play," said Gard Little, research VP, Global Services Market and Trends at IDC, "but a deeper look reveals a complementary services play that makes the firm an interesting choice ... Read More
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A Grounded Assessment of GenAI in Industrial Operations
... of attention as a set of technologies with transformative potential. But as with all new technologies, enterprises must be critical about their own preparedness and the true capabilities of the technology and conduct a thorough ... Read More
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Frost Radar™: Secure Access Service Edge, 2023
... services. Added to this need is the challenge of achieving optimal operational efficiency due to the discrete networking and security tools in their IT environment. These infrastructure silos drive a strong need for organizations to ... Read More
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Explainable AI Market by Offering (Solutions & Services), Software Type (Standalone Software, Integrated Software, Automated Reporting Tools, Interactive Model Visualization), Methods, Vertical and Region - Global Forecast to 2028
... is to grow from USD 6.2 billion in 2023 to USD 16.2 billion by 2028, at a Compound Annual Growth Rate (CAGR) of 20.9% during the forecast period. Bias in AI models, which can result ... Read More
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Brazilian ICT Service Growth Opportunities
... by service, in terms of revenue. In this study, Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, data communications, fixed broadband, pay TV, mobile services, data center services, cloud services, ... Read More
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How Edge-Native Applications Will Impact Workloads
... it allows organizations to integrate multicloud and hybrid cloud technology into their edge infrastructure, helping support more locationally remote edge operations while optimizing efficiency and lower latency. Many emerging workloads like text and media analytics ... Read More
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Global Overview of the Information and Communications Industry
... provides data for turnover, market size, industry costs, industry profitability and number of companies. The industry and market overview provide benchmarks against other countries in the region. The Global Overview of the Information and Communications ... Read More
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IT Market in Oman 2024-2028
... IT market in Oman provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current ... Read More
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Help Desk Outsourcing Market Report by Type (Outsourced Level 1 and Level 2, Outsourced Technical Helpdesk), Service Type (Legal Services, Facilities Management, HR Services, Finance and Accounting, and Others), Organization Size (Large Enterprises, Small and Medium-sized Enterprises), Industry Vertical (Automotive, Consumer Goods, IT (Information Technology), Telecommunication, and Others), and Region 2023-2028
... and Medium-sized Enterprises), Industry Vertical (Automotive, Consumer Goods, IT (Information Technology), Telecommunication, and Others), and Region 2023-2028 The global help desk outsourcing market size reached US$ 8.34 Billion in 2022. Looking forward, IMARC Group expects ... Read More
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Japan ICT Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... Billion by 2028. Information and communications technology (ICT) refers to an extended-term for information technology (IT) that integrates a wide array of hardware, software, internet- and telecommunications-based services, social networking, media applications, etc. The technology ... Read More
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Operational Intelligence (OI) Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... to reach US$ 4.7 Billion by 2028, exhibiting a growth rate (CAGR) of 10.4% during 2022-2028. Operational intelligence (OI) refers to a data collection analytics technology that relies on automated data gathering techniques, such as ... Read More
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Multi-Tenant Data Center Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... to reach US$ 51.7 Billion by 2028, exhibiting a growth rate (CAGR) of 7.3% during 2022-2028. Multi-tenant, or colocation, data centers (MTDCs) refer to a service that enables enterprises to rent physical space, network bandwidth ... Read More
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Global Vulnerability Management Market: Analysis By Type (Content Management Systems Vulnerabilities, API Vulnerabilities, IOT Vulnerabilities and Others), By Component (Solution and Services), By Industry Vertical (IT and Telecom, Retail, Government and Defense, BFSI and Others), By Region Size & Forecast with Impact Analysis of COVID-19 and Forecast up to 2028
... Others), By Region Size & Forecast with Impact Analysis of COVID-19 and Forecast up to 2028 Vulnerability management is a continuous, proactive, and often automated process that keeps the computer systems, networks, and enterprise applications ... Read More
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United Arab Emirates IT Services Market Shares, 2022: Competitive Landscape in the Digital Business Era
... IDC Worldwide Services Tracker. Market share is derived from information collected from IT and business services providers, as well as additional IDC primary research and information presented in the public domain. “During 2022, organizations in ... Read More
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Frost Radar™: Business Process Management Services, 2023
... (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a ... Read More
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Urgency and Opportunity Coexist at Digital Transformation World 2023
... Denmark, September 2023. The event, using the theme "Ignite," balanced a rosy outlook about future opportunities for 5G monetization with a more urgent tone regarding comms SPs' need to invest now in building the underlying ... Read More
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IDC FutureScape: Worldwide Services 2024 Predictions
... GenAI, technologies will result in a long-term net increase in services-related spending and an improvement in overall customer and employee experience," says Gard Little, research VP, Worldwide Services. Please Note: Extended description available upon request. Read More
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IDC FutureScape: Worldwide Sustainability/ESG 2024 Predictions
... are doing this at different paces and are at different maturity levels regarding their sustainable transformation efforts, which poses unique challenges in terms of their strategy development, organizational and cultural changes, operational adjustments, and technology ... Read More
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