CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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2024 Customer Relations Business Process Management Services Global Market Size & Growth Report with Updated Analysis & Forecasts
... size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 195 countries. Figures are from 2012 through 2023, with forecasts for 2024 and ... Read More
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Social Customer Relationship Management (CRM)
... is expected to reach US$11.9 Billion by 2030, growing at a CAGR of 10.9% over the analysis period 2023-2030. Solutions Component, one of the segments analyzed in the report, is expected to record a 10.3% ... Read More
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Telecom Analytics
... at a CAGR of 14.2% over the analysis period 2023-2030. Solution Component, one of the segments analyzed in the report, is expected to record a 13.1% CAGR and reach US$19.1 Billion by the end of ... Read More
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6G Market by Enterprise Application (Holographic Communication, Tactile/Haptic Internet, Fully Automated Driving, Industry 5.0, Internet of Bio-Nano-Things, Deep-sea Sightseeing), Usage Scenario (FeMBB, ERLLC, umMTC, LDHMC, ELPC) - Global Forecast to 2035
... estimated at USD 3.96 billion in 2030 to USD 68.69 billion by 2035, at a Compound Annual Growth Rate (CAGR) of 76.9%. 6G has led to the demand for broadband, reliable connectivity for proper support ... Read More
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Growth Opportunities in Global Customer Relationship Management, 2024
... touchpoints, which they can achieve through customer relationship management (CRM) solutions. Businesses aim to capture and leverage the wealth of available customer data to have profitable, productive, value-rich, experience-enhancing, and loyalty-building interactions with their customers ... Read More
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AWS Marketplace and Build Partner GTM Success
... accelerate business growth, streamline sales processes, and enhance customer engagement. AWS specifically has made available a long list of benefits and attributes for increasing sales for build partner software through AWS Marketplace."AWS has built up ... Read More
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Evolving Business Models Drive Industry Transformation and New Growth Opportunities in Programmable Communications
... purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allow its customers ... Read More
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CRM Applications Companies in China
... the manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the world, ... Read More
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CRM Applications Industry Forecasts - China Focus
... manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the world, China ... Read More
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CRM Applications Markets in China
... maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic trends, ... Read More
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The Unfolding of UC&C Solutions for Employee and Customer Engagement
... has undergone significant transformation, driven by the need to adapt to evolving business environments and technological advancements. Providers have navigated through challenges such as market saturation, economic fluctuations, and competitive pressures, leading to an evolved ... Read More
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Top 10 Strategic Imperatives in Unified Communications and Collaboration, 2024
... shifting business needs, and the growing prevalence of remote and hybrid work arrangements. As organizations seek to enhance communication and collaboration efficiencies, a set of strategic imperatives has emerged that will significantly shape the future ... Read More
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CRM System Providers in the UK - Industry Market Research Report
... services have expanded to include the automation of many back-office roles, sales procedures and marketing personalisation. Growing technology adoption and the desire by businesses to make operations more efficient and productive have boosted demand for ... Read More
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Frost Radar™: Voice of Customer Analytics, 2024
... through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. This presents companies with an opportunity to garner customer data that they can use to enhance market intelligence. Voice of customer (VoC) ... Read More
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2024 Order Management Software Market
... to compete with Amazon and Walmart. And retail supply chain disruptions, record inflation and a looming global recession are greatly challenging retailers after multiple years of growth. Companies must get to a single version of ... Read More
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Indonesia CRM Software - Market Share Analysis, Industry Trends & Statistics, Growth Forecasts (2024 - 2029)
... USD 2.60 billion by 2029, growing at a CAGR of 5.30% during the forecast period (2024-2029). Key Highlights CRM stands for customer relationship management, which refers to any tool, strategy, or process that aids businesses ... Read More
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Cloud Services Brokerage Market By Service Type (Aggregation (Multi-Cloud, Data Integration, Automation & Orchestration), Intermediation (Security, Performance & Usage), Arbitrage (Marketplace, Service Catalog, Enablement)) - Global Forecast to 2029
... expected to grow from USD 11.4 billion in 2024 to USD 26.2 billion by 2029 at a Compound Annual Growth Rate (CAGR) of 18.0% during the forecast period. With technological advancement constantly introducing new cloud ... Read More
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Finance Cloud Market Assessment, By Solution [Financial Forecasting, Financial Reporting and Analysis, Security, Governance, Risk and Compliance, Others], By Service [Professional Service, Managed Service], By Application [Revenue Management, Wealth Management, Customer Relationship Management, Account Management, Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F
... Others], By Deployment [Public Cloud, Private Cloud, Hybrid Cloud], By Enterprise [Large Enterprises, Small and Medium-sized Enterprises], By End-user [Banks, Financial Institutions, Insurance Companies], By Region, Opportunities and Forecast, 2017-2031F Global finance cloud market is ... Read More
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EMEA Telco Operations and Monetization Solution Forecast, 2024–2028
... for this spending. In EMEA, high levels of mergers and acquisition as well as new network launches in the region will further fuel this market. The combined EMEA communications SP software solution market will grow ... Read More
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Global CRM Market 2024-2028
... holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market scenario, the latest trends and ... Read More
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2024 Global: Customer Success Platforms Market - Innovative Markets Forecast (2030) report
... the period 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 ... Read More
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2024 Global: Retail Analytics Market - Innovative Markets Forecast (2030) report
... 2019 through 2030. Perry/Hope Partners' reports provide the most accurate industry forecasts based on our proprietary economic models. Our forecasts project the product market size nationally and by regions for 2019 to 2030 using regression ... Read More
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Location Intelligence Market Report by Service (Consulting, System Integration, and Others), Application (Sales and Marketing Optimization, Remote Monitoring, Workforce Management, Asset Management, Facility Management, Risk Management, Customer Management, and Others), End Use Industry (Transportation and Logistics, Retail and Consumer Goods, Government and Defense, Manufacturing and Industrial, IT and Telecom, and Others), and Region 2024-2032
... Logistics, Retail and Consumer Goods, Government and Defense, Manufacturing and Industrial, IT and Telecom, and Others), and Region 2024-2032 The global location intelligence market size reached US$ 18.9 Billion in 2023. Looking forward, IMARC Group ... Read More
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Benetton Group's Journey Toward a Holistic Approach to Customer Experience
... through POS technology harmonization. It underscores the criticality of POS systems in retail for operational efficiency, customer satisfaction, and the integration of digital strategies, including AI and gamified engagement, to enhance in-store experiences. The case ... Read More
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Impact of AI on Infrastructure with Managed Services
... along with critical challenges. This document also highlights leading and lagging factors that managed SPs need to consider when shaping their strategies in deploying AI with managed services and the dominant themes that managed SPs ... Read More
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