CRM Market Research Reports & Industry Analysis
CRM Industry Research & Market Reports
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Cardiac Rhythm Management (CRM) Devices And Equipment Global Market Report 2024
... surgical centers; Physicians ClinicsCovering: Abbott Laboratories; Medtronic plc; Biotronik SE & Co KG; Cardiac Science Corporation; Schiller AG Cardiac Rhythm Management (CRM) Devices And Equipment Global Market Report 2024 from The Business Research Company provides ... Read More
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IDC PeerScape: Livestream Shopping in Retail — Practices for Contextualizing Consumer Experience
... just sell products; it clearly represents a valuable step of the omni-channel and contextual customer experience. It is a digital pathway that bridges the gap between the virtual and physical worlds, enriching the buying experience ... Read More
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CRM System Providers in the US - Industry Market Research Report
... to improve and optimize their business processes. Prior to 2020, high corporate profit and low interest rates encouraged capital investment among businesses, including introducing customer relationship management (CRM) software to operations. In 2020, the pandemic ... Read More
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Worldwide Customer Relationship Management Applications Software Forecast, 2023-2027: Data in Action Through AI
... orientation of customer outreach, sales, and engagement executed an extraordinary pivot, said Mary Wardley, vice president for Customer Service and Contact Center Applications at IDC. "The tsunami of generative AI has awakened all CRM practitioners ... Read More
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Location Intelligence Market Report by Service (Consulting, System Integration, and Others), Application (Sales and Marketing Optimization, Remote Monitoring, Workforce Management, Asset Management, Facility Management, Risk Management, Customer Management, and Others), End Use Industry (Transportation and Logistics, Retail and Consumer Goods, Government and Defense, Manufacturing and Industrial, IT and Telecom, and Others), and Region 2023-2028
... and Logistics, Retail and Consumer Goods, Government and Defense, Manufacturing and Industrial, IT and Telecom, and Others), and Region 2023-2028 The global location intelligence market size reached US$ 16.3 Billion in 2022. Looking forward, IMARC ... Read More
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Smart Process Application Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
... to reach US$ 79.7 Billion by 2028, exhibiting a growth rate (CAGR) of 11.8% during 2022-2028. The rapid digital transformation across the globe, increasing adoption of automation, growing demand for data-driven decision making, and widespread ... Read More
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Data Management Platform Market Forecast to 2027
... client so that considering his exercises, decisions and preferences, explicit items and administrations can be conveyed to them. Data management platforms gather huge measure of data of clients involving various administrations and items in their ... Read More
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The Vital Shift Toward Security and Regulatory Compliance among Retailers in Asia/Pacific
... today's fast-changing digital world, protecting customer information is a top priority for retailers across Asia/Pacific. This document delves into the delicate balance required between safeguarding data and respecting customer privacy, emphasizing the need for strong ... Read More
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Business Applications Markets in China
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ... Read More
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IDC FutureScape: Worldwide Future of Customer Experience 2024 Predictions
... and prepare themselves to thrive in the age of intelligence-first customer experiences.According to Sudhir Rajagopal, research director, Future of Customer Experience, at IDC, "We have entered the age of intelligent experiences and there is no ... Read More
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Cloud Computing Market by Service Model (Infrastructure as a Service, Platform as a Service, Software as a Service), Solution (Collaboration & Productivity Suites, Customer Relationship Management, Human Capital Management), Infrastructure, Workload, Depl
... Industry - Global Forecast 2023-2030 The Cloud Computing Market is projected to reach USD 1,414.98 billion by 2030 from USD 456.05 billion in 2022, at a CAGR of 15.20% during the forecast period. Market Segmentation ... Read More
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Process Mining Market by Offering (Software (Process Discovery Tools, Conformance Checking Tools), Services), Mining Algorithm (Deep Learning, Sequence Analysis), Data Source (ERP Systems, CRM Systems), Vertical and Region - Global Forecast to 2028
... process mining market is projected to grow from USD 1.8 billion in 2023 to USD 12.1 billion by 2028, at a compound annual growth rate (CAGR) of 45.6% during the forecast period. The growth of ... Read More
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HubSpot's Inbound 2023: Bringing AI to the SMB Marketing Masses
... 8, 2023, that drew a live attendance of 12,000 and a substantial online audience, affirming HubSpot's strong market presence. The event's primary focus was democratizing AI accessibility, especially for companies with fewer than 2,000 employees. ... Read More
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Global CX Outsourcing Market: Analysis By Deployment Type (On Premise and Cloud), By Industry Vertical (Retail, BFSI, IT & Telecom, Healthcare, Government, Energy & Utilities and Other), By Region, Size and Trends with Impact of COVID-19 and Forecast up to 2028
... of COVID-19 and Forecast up to 2028 The global CX outsourcing market was valued at US$98.57 billion in 2023, and is expected to be worth US$152.13 billion in 2028. CX outsourcing, also known as Customer ... Read More
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2023 Customer Relations Business Process Management Services Global Market Size & Growth Report with COVID-19 & Recession Risk Impact
... covers market size, revenue, growth, and share across 4 global regions (The Americas, Europe, Asia & Oceania, Africa & Middle East), 22 subregions, and 216 countries. Figures are from 2014 through 2022, with forecasts for ... Read More
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Customer Experience Trends in the Manufacturing Industry: A Customer Perspective—Global, 2023–2024
... between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX ... Read More
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From Perception to Practice: Revenue Life-Cycle Management, Aligning IT and LOB Priorities, and the Potential Future of RLM
... in IDC's 2023 SaaSPath Survey. In the dynamic world of digital commerce, revenue life-cycle management (RLM) stands out as essential for efficient operations and revenue optimization. Yet there's a notable difference in how it's viewed ... Read More
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Pricing Excellence Buyer Case Study: Spire Healthcare Significantly Improves the Customer and Salesperson Experience While Improving Company Efficiency and Performance with PROS
... had with transforming the way the company organizes, manages price, and sells its catalog of over 2,500 offerings across its 39 hospitals. Core to its transformation, Spire Healthcare is implementing PROS pricing solutions, including PROS ... Read More
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Automotive Dealer Management System Market by Function (Customer Service, Data Reports, Inventory Management), Application (Customer Relationship Management, Dealer Tracking, Finance), End User, Deployment - Global Forecast 2023-2030
... projected to reach USD 7.85 billion by 2030 from USD 3.66 billion in 2022, at a CAGR of 9.98% during the forecast period. Market Segmentation & Coverage: This research report analyzes various sub-markets, forecasts revenues, ... Read More
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Convergent Billing Market by Solution (Customer Relationship Management, Mediation, Settlement & Payment Management), Service (Consulting Services, Customization Services, Managed Services), Deployment, Enterprise Size - Global Forecast 2023-2030
... reach USD 57.82 billion by 2030 from USD 13.73 billion in 2022, at a CAGR of 19.68% during the forecast period. Market Segmentation & Coverage: This research report analyzes various sub-markets, forecasts revenues, and examines ... Read More
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Customer Relationship Management Market by Solution (CRM Analytics, Customer Experience Management, Customer Service), Deployment (Cloud, On-Premise), Enterprise Size, End-Use - Global Forecast 2023-2030
... billion by 2030 from USD 53.37 billion in 2022, at a CAGR of 8.14% during the forecast period. Market Segmentation & Coverage: This research report analyzes various sub-markets, forecasts revenues, and examines emerging trends in ... Read More
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Global CRM Outsourcing Market 2023-2027
... outsourcing market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors. The report offers an up-to-date analysis regarding the current market scenario, ... Read More
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Energy Cloud Market by Solution (Customer Relationship Management, Enterprise Asset Management, Reporting & Analytics), Service (Managed Services, Professional Services), Service Model, Deployment Model, Organization Size - Global Forecast 2023-2030
... was estimated at USD 16.57 billion in 2022 and expected to reach USD 19.83 billion in 2023, at a CAGR 19.85% to reach USD 70.55 billion by 2030 . Market Segmentation & Coverage: This research ... Read More
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Enterprise Software Market by Software (Business Intelligence Software, Content Management Software, Customer Relationship Management Software), Organization Size (Large Enterprises, SMEs), Vertical, Application, Deployment - Global Forecast 2023-2030
... at USD 61.99 billion in 2022 and expected to reach USD 65.96 billion in 2023, at a CAGR 6.55% to reach USD 102.99 billion by 2030 . Market Segmentation & Coverage: This research report analyzes ... Read More
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Software as a Service Market by Deployment Type (Hybrid Cloud, Private Cloud, Public Cloud), Application (BI & Analytics, Collaboration & Communication, Customer Relationship Management), Industry - Global Forecast 2023-2030
... Market size was estimated at USD 69.11 billion in 2022 and expected to reach USD 77.72 billion in 2023, at a CAGR 13.20% to reach USD 186.41 billion by 2030. Market Segmentation & Coverage: This ... Read More
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