Filter your search
Research Assistance
CRM Industry Research & Market Reports
-
CRM System Providers - Industry Market Research Report
...their business processes and make them more efficient. High corporate profit and low interest rates encouraged capital investment by businesses, including items such as customer relationship management (CRM) software, which caused the industry to experience ... Read More
-
Business Analytics And Enterprise Software Market Global Report 2017 Including: ERP software, CRM software, Statistical analysis software, SCM software, Collaboration software, Predictive analysis software, Other performance management softwareCovering: I
...Oracle Corporation, QlikTech International AB , SAP AG , SAS Institute, Tableau Software, Tibco Software and others. Over the past five years, cloud software solutions have been gaining acceptance from companies across all industries. Cloud ... Read More
-
Software And BPO Services Market Global Report 2017 Including: CRM BPO, Infrastructure Software, HRO BPO, Application Software, Others BPO ServicesCovering: Oracle, IBM, SAP, CapGemini, TCS, CSC, NTT Data, HPE
...region in the software and BPO services market in 2016, accounting for $around 38% market share. This was due to rapid growth in demand for software services from professional services companies such as finance, HR ... Read More
-
Worldwide CRM Applications Software Forecast, 2017–2021
...a 10-year period, with a 5-year forecast (2017–2021). "While organizations are moving to go-to-market strategies based on customer experience (CX) strategies, CX does not negate the requirement to evolve the businesses' CRM applications environment," said ... Read More
-
Application Development Market Global Report 2017 Including: Application Software, Competitive Intelligence, Customer Relationship management, Predictive Analytics, Fraud detection and Brand ReputationCovering: Epicor software Corp. ,Hewlett Packard , IBM
...Microsoft Corporation , Oracle , QAD Inc. , Salesforce Inc., SAP and others. Many BPO services companies are adopting quality standards such as Information Technology Infrastructure Library (ITIL) and International Organization for Standardization (ISO) 9001 ... Read More
-
Software as a Service (SaaS) Market Global Report 2017 Including: Customer relationship management (CRM), enterprise resource planning (ERP), human capital management (HCM), operations and manufacturing, supply chain management, and othersCovering: Salesf
...Processing, Amazon Web Services, Microsoft Corporation, Fujitsu, Oravle Corporation, IBM Corporation, Google Vertical SaaS caters to a specific industry and horizontal SaaS focuses on a particular software category, such as marketing, and sales. SaaS providers ... Read More
-
Business Processes Outsourcing Services Market Global Report 2017 Including: CRM BPO, HRO BPO, Finance and Administration, Other BPO ServicesCovering: Xerox, Accenture, Capita, Convergys, Aon Hewitt, IBM, Atento, Capgemini, Genpact, TCS, Absolutdata, Aegi
...EXL Service, HP, Infosys, Opera Solutions, Wipro, and WNS Global Many BPO companies are automating processes through Robotic Process Automation (RPA).RPA automates processes that are repetitive, rule-based and frequent. RPAs are considered to be cost ... Read More
-
Enterprise Software Market Global Report 2017 Including: Enterprise Resource Planning, Supply Chain Management, Customer Relationship Management, Communication Software, Digital And Content Creation Software, Office Suites, Project And Portfolio Managemen
...Amazon, Sunguard, Salesforce, Adobe Systems, HP, JBoss (Red Hat), Epicor Major companies across different industries are using data analytics tools. Data analytics are specific to the industry. Custom computer programming companies are offering customized data ... Read More
-
Business Applications Markets in China
...economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ... Read More
-
Customer Relationship Management (CRM) Market Analysis By Deployment, By Enterprise Size, By Application (BFSI, Retail, Healthcare, Telecom & IT, Discrete Manufacturing), By Region, And Segment Forecasts, 2014 - 2025
...market is expected to reach USD 81.9 billion by 2025, according to a new report by Grand View Research, Inc. The ability of CRM suites to carry out business with ease is driving the demand ... Read More
-
CRM Applications Companies in China
...of the manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the ... Read More
-
Global Beacon Management Software Market 2017-2021
...and social analytics tools. Many companies, such as Simon Property Group, have installed more than 4,000 beacons in over 190 malls and shopping centers worldwide. The deployment of beacons is aimed at welcoming shoppers through ... Read More
-
CRM Applications Markets in China
...economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ... Read More
-
CRM Applications Industry Forecasts - China Focus
...the manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the world, ... Read More
-
Vendor Comparison in Customer Self-Service Software 2017: MnM DIVE Matrix
...solutions. The top 25 vendors of customer self-service software were analyzed on the basis of their product offering and business strategy. The vendors were shortlisted based on their solution capabilities, technology innovations, industry coverage, viability, ... Read More
-
Asia/Pacific (Excluding Japan) Systems Integration Services Vendor Market Shares, 2016
...of the top 10 SI service providers have faced severe revenue growth pressures. Services providers in the region experienced a decline in traditional application implementation engagements, especially in relation to enterprise resource planning (ERP) and ... Read More
-
Global Marketing Automation Software Market Forecast 2017-2025
...demand for digital marketing and adoption of the automation tools are key drivers for the growth of marketing automation software market. MARKET INSIGHTS The marketing automation software market is segmented into deployment model, end-users, verticals, ... Read More
-
The 2018-2023 World Outlook for Customer Relationship Management (CRM)
...latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the ... Read More
-
The 2018-2023 World Outlook for Social Customer Relationship Management (CRM)
...for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks ... Read More
-
The 2018-2023 World Outlook for Customer Relationship Management (CRM) Support and Services
...reported, estimates are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the ... Read More
-
The 2018-2023 World Outlook for Telecom CRM, e-Commerce, and Analytics
...for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks ... Read More
-
The 2018-2023 World Outlook for Customer Analytics
...industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to quickly gauge ... Read More
-
The 2018-2023 World Outlook for Customer Relationship Management (CRM) Technology Hosting
...are given for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These ... Read More
-
The 2018-2023 World Outlook for Sales Performance Management
...or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks allow the reader to ... Read More
-
The 2018-2023 World Outlook for Customer Relationship Management (CRM) Analytics
...for the latent demand, or potential industry earnings (P.I.E.), for the country in question (in millions of U.S. dollars), the percent share the country is of the region, and of the globe. These comparative benchmarks ... Read More
