Online Retailers Leaping Ahead Through Technology: Leading the battle for systems, platforms and apps
Online Retailers Leaping Ahead Through Technology, report analyzes the strategies and technologies deployed by eTailers, and provides insight into how these could be applied to traditional retailers with physical stores. Additionally, this report advises IT vendors on developing innovative solutions and how to target traditional retailers with similar solutions as those used by successful eTailers.
Online retailers have been growing quicker than their bricks-and-mortar peers across several segments including apparel, books and furniture. Their competitive advantage results mainly from IT innovation including eCommerce platforms, predictive analytics, mobile apps and supply chain management. Since these eTailers lack physical stores for showcasing their products and sales assistants to provide recommendations to customers, they have naturally invested a large part of their budget into IT systems from the front to the back end. Many eTailers are also born in the cloud, meaning that they may not own any servers or storage arrays but rely on cloud service providers’ resources, which gives them greater flexibility and scalability.
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