Pandemic Lessons Drive Retail Investment in Modern Infrastructure for Resiliency and Innovation

Pandemic Lessons Drive Retail Investment in Modern Infrastructure for Resiliency and Innovation

This IDC Perspective examines how retailers are moving to the next new normal and where they are accelerating digital transformation investments. Retailers are boosting spending on digital infrastructure to increase resiliency and increase the ability to meet shoppers' desire for solutions that grew in popularity during the pandemic. This document also examines some challenges that retailers are facing as they digital transform, including developing new metrics to accurately measure success."With the lessons of the pandemic close at hand, retailers are boosting investments in digital resiliency and innovation," says Margot Juros, research manager, Retail Technology Strategies, IDC. "It seems retailers are seizing the opportunity to modernize their approaches to delivering the best customer experience while protecting their ability to continually adapt to business needs by investing in digital infrastructure including cloud, edge, and next-gen connectivity."

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Executive Snapshot
Situation Overview
Getting to the Next Normal — Digital Infrastructure for Retail
Cloud
Edge
Connectivity/Networking
Intelligent Automation
Digital Transformation Challenges
Getting to Innovation and Growth
Advice for the Technology Buyer
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Related Research
Synopsis

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