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CRM Industry Research & Market Reports

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Oil and Gas Cloud Applications Market by Type (Data Analytics, CRM, ECM, Collaboration, HCM, ERP, Project Management, SCM, GRC, Core Industry Applications) - Worldwide Forecast and Analysis (2014 - 2019)
4/7/2015 | published by: MarketsandMarkets
... oil and gas business organizations whether SMBs or large enterprises are looking for state-of-the-art IT solutions which can provide benefits to get the real time access of the enormous volume and high velocity of process-oriented ...  |  read more...
USD 4,650
CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
4/6/2015 | published by: MarketsandMarkets
... a broad spectrum of verticals mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail & wholesale, telecommunication & IT, healthcare & life sciences, manufacturing, energy & utilities, media & entertainment, and ...  |  read more...
USD 4,650
The Changing Landscape for Customer Support and CRM
4/8/2015 | published by: Frost & Sullivan
... the technologies they own, use, and access, there also have been critical changes to the customer support landscape. Meanwhile, today’s customers are more anxious and demanding of companies when their applications, products, and tools do ...  |  read more...
USD 1,500
Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management & Social CRM), by Deployment (On-Premise, Cloud), by Verticals (BFSI, Retail, Manufacturing, & others) - Global Forecast to
3/13/2015 | published by: MarketsandMarkets
... 2019 The Digital Marketing software (DMS) market is fast gaining traction primarily due to the increase in adoption of digital media and emergence of SaaS-based solutions in the market. Digital marketing is a strategy to ...  |  read more...
USD 4,650
Machine Learning Meets Marketing
4/1/2015 | published by: Frost & Sullivan
... analytics (BDA) market. Stratecast|Frost & Sullivan has identified more than vendors who supply solutions in this category.1 Competition will require each of them to develop or partner to deliver machine learning (ML) capabilities for lead ...  |  read more...
USD 5,000
Asian Healthcare Workflow Systems Market by Type (Fraud Detection, Pharmacy Audit & Analysis, Claim Management System, Customer Relationship Management), by End-User - Forecast to 2019
4/2/2015 | published by: MicroMarketMonitor
... at a CAGR of 6.1% from 2014 to 2019. A number of factors such as reduction in installation cost of IT, increased quality of care and clinical outcomes, and reduction in the errors are driving ...  |  read more...
USD 2,650
Cloud Applications Market by Type (Analytics, CRM, Finance and Accounting, Content management, Collaboration, eCommerce, HCM, ERP, PPM, Procurement and Distribution, Legal and Risk Management, Other Applications) – Global Forecast to 2019
2/13/2015 | published by: MarketsandMarkets
... are widely been adopted by businesses across a broad spectrum of verticals mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), education, retail, telecommunication & IT, healthcare & life sciences, government, discrete ...  |  read more...
USD 4,650
CRM System Providers in the US - Industry Market Research Report
2/10/2015 | published by: IBISWorld
... new capital, and investing in in-service systems such as CRM service providers, leading to steady revenue increases for industry operators. Moreover, the industry is projected to continue expanding over the next five years. As the ...  |  read more...
USD 1,020
2015 Market Research Report on Global Customer Relationship Management (CRM) Sales Automation Software Industry
2/1/2015 | published by: QYResearch Group
... the report introduces Customer Relationship Management (CRM) Sales Automation Software basic information including definition, classification, application, industry chain structure, industry overview, policy analysis, and news analysis, etc For international and China market analysis, the report ...  |  read more...
USD 2,600
CRM Market in China 2015-2019
2/4/2015 | published by: TechNavio - Infiniti Research Ltd.
... create, develop, and enhance customer relationships to maximize customer value, corporate profitability, and ultimately the shareholder's value. CRM software supports organizations to maintain contact details of their existing or prospective customers, including details such as ...  |  read more...
USD 2,500
Global Social Customer Relationship Management (CRM) Software Market 2015-2019
2/11/2015 | published by: TechNavio - Infiniti Research Ltd.
... customers. It is a business strategy, supported by technology platform, business processes, and social network, which helps to engage customers in a collaborative manner to provide mutual benefits to both parties. Social CRM has various ...  |  read more...
USD 2,500
Freight Transportation Management Market by Solutions (Cost and Warehouse management system, Security & Monitoring system, Mobility solutions, Freight management solutions, Freight information management and 3PL solutions) - Global Forecast to 2019
1/12/2015 | published by: MarketsandMarkets
... a key element in the logistics chain, which joints the separated activities; therefore a good communication between each component of the chain would bring the maximum benefits. The efficient movement of freight is essential to ...  |  read more...
USD 4,650
Mobile Middleware Market by Enterprise Applications (ERP, CRM, Legacy applications), by Services (Messaging, Remote procedure call, Resource Discovery, Security Services, Storage Services, Data synchronization) - Global Forecast to 2019
1/19/2015 | published by: MarketsandMarkets
... computing devices and wireless technology has created new class of software called mobile middleware. This software often run on scarce resource platform such as personal digital assistants, notebook and mobile phones, each of which has ...  |  read more...
USD 4,650
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
12/31/2014 | published by: IBISWorld
... five years as new technologies in business analytics software drive demand. Large and small businesses will look to the industry for software, including customer relationship management and enterprise resource planning applications. Furthermore, large operators will ...  |  read more...
USD 1,020
Analysis of the North American Mobile Sales Force Automation (SFA) Market
11/24/2014 | published by: Frost & Sullivan
... processes and analytics on their mobile devices (typically a smartphone or tablet) during 2013. This represented $?? billion in prepackaged software revenues and is expected to grow to $??billion by 2018, with a CAGR of ...  |  read more...
USD 6,000
Global Applicant Tracking Systems Market 2014-2018
12/10/2014 | published by: TechNavio - Infiniti Research Ltd.
... is specifically designed for recruitment tracking purposes. ATS collects resume in a database, and gives recruiters an online view of job seekers after scanning and indexing their resumes. Most organizations use some form of applicant ...  |  read more...
USD 2,500
Worldwide CRM Analytics Applications 2014–2018 Forecast: CRM Analytics Continue to Perform
12/21/2014 | published by: IDC
... for 2014–2018. "Dashboards, analytics, and real-time insight are becoming more common vernacular among business professionals as analysis capabilities appear in their business applications," said Mary Wardley, program VP, CRM and Enterprise Applications. "Being able to ...  |  read more...
USD 4,500
Social Customer Relationship Management (CRM) Market by Solution (Social Monitoring, Social Listening, Social Mapping, Social Measurements, Social Engagement, Social Middleware), by Deployment (Hosted, On Premise) – Global Forecasts to 2019
1/16/2015 | published by: MarketsandMarkets
... have made it faster, reachable and have also brought in vital information on business analytics. Enterprises are adopting social CRM as an additional channel in the overall CRM software solutions. Social CRM refers to a ...  |  read more...
USD 4,650
Business Applications Markets in China
11/1/2014 | published by: Asia Market Information & Development Company
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, import & export, consumer consumption and capital investment for over two decades. This new study examines China's economic ...  |  read more...
USD 4,000
IDC MaturityScape: Customer Experience
1/14/2015 | published by: IDC
... in a holistic, organizational customer experience workflow. In this study, we describe the framework and provide guidance for organizations of all sizes interested in advancing along the five maturity stages of the framework to maximize ...  |  read more...
USD 4,500
Japan Enterprise Social Business System 2014–2018 Forecast and 2013 Analysis
11/4/2014 | published by: IDC
... defines the Japan social business–related market as a composite market comprising of collaboration, customer relationship management (CRM), and enterprise relationship management (ERM) markets. "For the growth of the Japan social business–related market, it is important ...  |  read more...
USD 5,000
Focus on CRM-Oriented Mobile Applications: Customer Experience Improvement a By-Product of Employee Productivity?
1/4/2015 | published by: IDC
... including purchase plans. This study is based on our Mobile Enterprise Applications Survey conducted in February 2014. "Our study results attest that U.S. companies are deploying mobile enterprise applications for employee productivity and corporate performance ...  |  read more...
USD 4,500
Call Tracking Software: Companies, Solutions, and Market Outlook 2014 - 2019
6/1/2014 | published by: Mind Commerce Publishing
... performance based advertising and supplying additional analytic information about the calls. It allows firms to track the sources of inbound calls and identify specific channels and thus promotion performance (PPC, social media, SEO, etc.). It ...  |  read more...
USD 2,995
Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019
10/3/2014 | published by: MarketsandMarkets
... telecommunication sector, deployment of innovative services and increasing customer base has created a pressure on existing network charging systems. So a simple communication aggregate platform is not enough, the communication service providers (CSP) has to ...  |  read more...
USD 4,650
Targeting Transformational Customer Management Services
8/29/2014 | published by: NelsonHall
... to target service opportunities within the social media services market Financial analysts and investors specializing in the social media services sector. Scope of the Report The report analyzes the global market for transformational CMS services ...  |  read more...
USD 5,000
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