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CRM Industry Research & Market Reports

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Microsoft Updates Its Enterprise Applications Portfolio with Dynamics AX, Dynamics CRM, and Project Madeira
5/12/2016 | published by: IDC
... few months, namely Microsoft Dynamics CRM 2016, Microsoft Dynamics AX, and Project "Madeira." It also analyzes the key takeaways from the EMEA Convergence Event that took place in Barcelona in December 2015 and announcements made ...  |  read more...
USD 1,500
APEJ CRM Market Shares, 2014: Pivotal Role in CX Strategy Drives Growth
4/25/2016 | published by: IDC
... data is shown for the APEJ region. The regional revenue for the CRM market was US$1.6 billion in 2014, representing a growth of 8.6% over 2013. Although this still represents a strong growth for a ...  |  read more...
USD 4,500
Business Applications Markets in China
5/1/2016 | published by: Asia Market Information & Development Company
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ...  |  read more...
USD 4,000
CRM Applications Companies in China
4/1/2016 | published by: Asia Market Information & Development Company
... of the manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the ...  |  read more...
USD 1,800
Global CRM Software Market with Focus on Cloud Applications (2016-2020)
4/1/2016 | published by: Daedal Research
... software market with main focus on cloud-based CRM software or cloud applications. The report analyzes the significant trends and potential opportunities in the global CRM software market. The report provides detailed description regarding market overview, ...  |  read more...
USD 800
CRM Applications Markets in China
4/1/2016 | published by: Asia Market Information & Development Company
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ...  |  read more...
USD 4,000
CRM Applications Industry Forecasts - China Focus
4/1/2016 | published by: Asia Market Information & Development Company
... the manufacturing capabilities and rising consumer consumptions in China have transformed China’s society and economy. China is one of the world’s major producers for industrial and consumer products. Far outpacing other economies in the world, ...  |  read more...
USD 1,000
CRM System Providers in the US - Industry Market Research Report
2/3/2016 | published by: IBISWorld
... new capital, and investing in in-service systems such as CRM service providers, leading to steady revenue increases for industry operators. Moreover, the industry is projected to continue expanding over the next five years. As the ...  |  read more...
USD 1,020
Telecom IT Services - Global Market Outlook (2015-2022)
1/25/2016 | published by: Stratistics Market Research Consulting
... to reach $353.9 billion by 2022. Growing need to stay competent and increasing financial pressures faced by the telecom operators are the key factors driving the telecom IT services market. Huge capital costs needed for ...  |  read more...
USD 4,150
The New Role of CRM in a Social and Data-Driven World
1/27/2016 | published by: IDC
... of CRM applications in an increasingly social world. The role of social business and social analytics tools will be examined from an overall market perspective, and New Zealand and Australia-specific research findings will be discussed.  |  read more...
USD 500
A2P SMS Market, Services (Transactional [CRM, Interactive], Promotional [Marketing, Inquiry, Pushed content]), Verticals (BFSI, Retail, Telecom, Transport, Entertainment, Utilities), Regions - Global Market Drivers, Opportunities, Trends, and Forecasts, 2
12/28/2015 | published by: Infoholic Research
... mobile technology has been changing the consumer/enterprise lifestyle. The growth of world population, will directly impact on mobile subscriber base market growth. By 2020, unique mobile subscriber base is expected to reach 4.6 billion. Moreover, ...  |  read more...
USD 3,500
Salesforce Analyst Event 2016: Trust, Technology, and Vision
2/3/2016 | published by: IDC
Salesforce Analyst Event 2016: Trust, Technology, and VisionThis IDC Insight shares direction and strategy for Salesforce from the company's analyst event held in San Francisco, California, on January 5–7, 2016.  |  read more...
USD 500
Publishers Need to Bring a Data-Driven Approach to Video to Grow Ad Revenue
2/5/2016 | published by: Frost & Sullivan
... customer relationship management and obtaining the most ROI. Publishers should learn from the eCommerce market and bring the data-driven approach of one-to-one marketing to video programming. By utilizing the best practices of customer relationship management ...  |  read more...
USD 1,500
Medical Outsourcing Market Analysis (2015 – 2020);By Services (Payer, Provider, Pharmaceutical, Pathology, Information Technology); By End Users (Hospitals, Pharma Laboratories, Clinics)
6/20/2015 | published by: IndustryARC
... services or operations of the organization to a provider that focuses in that area of service or operation. The global market for healthcare outsourcing has been segmented by the different areas of outsourcing, services, applications ...  |  read more...
USD 5,250
Healthcare IT Market by Product (EHR, RIS, PACS, VNA, CPOE, mHealth, Telehealth, Healthcare analytics, Supply Chain Management, Revenue Cycle Management, CRM, Claims Management, Fraud Management) by End User (Provider, Payer ) - Global Forecast to 2020
9/24/2015 | published by: MarketsandMarkets
... to 2020 The healthcare industry is undergoing a major transformation due to the challenge of providing more cost-effective personalized care. The push towards predictable outcomes and higher quality of care is leading to convergence of ...  |  read more...
USD 8,150
Global CRM Outsourcing Market 2015-2019
6/10/2015 | published by: TechNavio - Infiniti Research Ltd.
... is often cited in defining customer service; however, there are many facets of CRM outsourcing that have evolved with rising customer needs and expectations. With the growing digitization in the CRM industry, service providers are ...  |  read more...
USD 2,500
CRM Market in China 2016-2020
11/18/2015 | published by: TechNavio - Infiniti Research Ltd.
... by end-user (government organizations, BFSI, consumer goods and retail, and others). The top vendors analyzed in the report are Aplicor, IBM, Infor, Microsoft, Oracle, salesforce.com, and SAP. It also includes a SWOT analysis of promising ...  |  read more...
USD 2,500
Business Analytics & Enterprise Software Publishing in the US - Industry Market Research Report
11/16/2015 | published by: IBISWorld
... five years as new technologies in business analytics software drive demand. Large and small businesses will look to the industry for software, including customer relationship management and enterprise resource planning applications. Furthermore, large operators will ...  |  read more...
USD 1,020
Japan Enterprise Social Business System 2015-2019 Forecast and 2014 Review
10/6/2015 | published by: IDC
... business-related market as a competitive market that combines collaboration, customer relationship management (CRM), and enterprise resource management (ERM)."In order to grow the Japan social business-related market, IDC believes that it will be important for vendors ...  |  read more...
USD 5,000
Worldwide CRM Applications Market Shares, 2014: Year of Cloud-Based Providers
6/30/2015 | published by: IDC
... 2014 to reach $25.4 billion in revenue, fueled by both new category entrants and a continued move to cloud-based applications."Regardless of technology, every organization has a customer relationship process. That process today is shifting to ...  |  read more...
USD 4,500
Worldwide Sales Automation Applications Market Shares, 2014: Dominance at the Top of the Market
8/25/2015 | published by: IDC
... leading vendors are provided for 2014."The sales automation applications market is poised to enter a new stage of development," said Mary Wardley, VP, CRM Applications and Customer Experience, "As a market, it has yet to ...  |  read more...
USD 4,500
The Role of Digital Transformation in European Organizations
6/2/2015 | published by: IDC
... in November–December 2014. It found that using digital capabilities is a key priority for evolving organizations, and three-quarters of business consulting projects have strong digital elements. "Digital projects today are typically externally focused, either on ...  |  read more...
USD 1,500
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
8/12/2015 | published by: Frost & Sullivan
... from initial contact, to sale, delivery, and post-sale service. It is their prime marketplace differentiator. And customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities ...  |  read more...
USD 1,500
CRM Market in India 2015
7/28/2015 | published by: Netscribes (India) Pvt. Ltd.
... the country. Given the increased competition among firms these days, the adoption of a CRM strategy is starting to become more and more crucial. Irrespective of their size, businesses today are more inclined to adopt ...  |  read more...
USD 1,050
Business-to-business Marketing 2016-2017
9/1/2015 | published by: Richard K. Miller & Associates
... B2B media advertising, B2B e-commerce, behavioral marketing, business directories and databases, content marketing, creating customer awareness, customer relationship management, direct marketing, distribution channels, email marketing, engagement, event marketing, integrated marketing communications, lead generation, lead management, ...  |  read more...
USD 385
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