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CRM Industry Research & Market Reports

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Business Applications Markets in China
8/15/2015 | published by: Asia Market Information & Development Company
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ...  |  read more...
USD 4,000
Global SaaS-based CRM Software Industry 2015 Market Research Report
8/20/2015 | published by: QYResearch Group
... industry including definitions, classifications, applications and industry chain structure.The SaaS-based CRM Software market analysis is provided for the international markets including development trends, competitive landscape analysis, and key regions development status. Development policies and plans ...  |  read more...
USD 2,800
Application Virtualization Market by Types (ERP, CRM, Hypervisor Security), Platform (OS and Software Development Virtualization), Technology, Service (Integration, Professional Services), End User, Vertical & Regions - Global Forecast to 2020
8/24/2015 | published by: MarketsandMarkets
... virtualization products and services to implement better speed, efficiency, and improvement in the operational process. Application virtualization includes the dynamic delivery of applications so that they can be accessed online, offline, or anywhere. With the ...  |  read more...
USD 4,650
CRM Applications Markets in China
7/27/2015 | published by: Asia Market Information & Development Company
... economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer consumption and capital investment for over two decades. This new study examines China's economic ...  |  read more...
USD 4,000
Enhancing Customer Relationship Management (CRM) for Small Midsized Businesses (SMB)
8/12/2015 | published by: Frost & Sullivan
... from initial contact, to sale, delivery, and post-sale service. It is their prime marketplace differentiator. And customer relationship management (CRM) software has become critical to SMBs by automating their ability to identify profitable sales opportunities ...  |  read more...
USD 1,500
IDC's 2015 EXPERIENCES Survey: Customer Experience Professionals Are Strategic, Not Just a Buzzword
6/29/2015 | published by: IDC
... reporting structure and authorization levels of customer experience professionals based on IDC's EXPERIENCES Survey that was conducted in February 2015. "Our study results attest that customer experience initiatives are not just the latest buzz word ...  |  read more...
USD 4,500
Medical Outsourcing Market Analysis (2015 – 2020);By Services (Payer, Provider, Pharmaceutical, Pathology, Information Technology); By End Users (Hospitals, Pharma Laboratories, Clinics)
6/20/2015 | published by: IndustryARC
... services or operations of the organization to a provider that focuses in that area of service or operation. The global market for healthcare outsourcing has been segmented by the different areas of outsourcing, services, applications ...  |  read more...
USD 6,000
Global CRM Outsourcing Market 2015-2019
6/10/2015 | published by: TechNavio - Infiniti Research Ltd.
... is often cited in defining customer service; however, there are many facets of CRM outsourcing that have evolved with rising customer needs and expectations. With the growing digitization in the CRM industry, service providers are ...  |  read more...
USD 2,500
BPS Opportunities in the Pharmaceuticals Sector 2015
7/2/2015 | published by: NelsonHall
... within the pharmaceuticals sector Vendor marketing, sales and business managers developing strategies to target BPO service opportunities within the pharmaceuticals sector Financial analysts and investors specializing in the IT services and BPS sector. Scope of ...  |  read more...
USD 5,000
CRM Analytics Market by Type (Sales Analytics, Customer Analytics, Contact Center Analytics, Marketing Analytics, Web & Social Media Analytics) - Global Forecast to 2019
4/6/2015 | published by: MarketsandMarkets
... a broad spectrum of verticals mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail & wholesale, telecommunication & IT, healthcare & life sciences, manufacturing, energy & utilities, media & entertainment, and ...  |  read more...
USD 4,650
The 2016 Report on Customer Relationship Management (CRM) Support and Services: World Market Segmentation by City
4/30/2015 | published by: Icon Group International, Inc.
... markets. With the advent of a “borderless world”, cities become a more important criteria in prioritizing markets, as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. ...  |  read more...
USD 995
The Role of Digital Transformation in European Organizations
6/2/2015 | published by: IDC
... in November–December 2014. It found that using digital capabilities is a key priority for evolving organizations, and three-quarters of business consulting projects have strong digital elements. "Digital projects today are typically externally focused, either on ...  |  read more...
USD 1,500
Sales Performance Management Market by Solution (Incentive Compensation Management, Territory Management, Sales Planning and Monitoring, Sales Analytics), by Services (Consulting, Implementation, Training and Support, Managed) - Global Forecast to 2020
5/27/2015 | published by: MarketsandMarkets
... across organizations are significantly transforming the operational patterns for organizations worldwide. This has invariably led to the obligatory need to drive sales so as to derive more revenues for the company through enhanced customer engagement. ...  |  read more...
USD 4,650
The 2016 Report on Telecom CRM, E-Commerce, and Analytics: World Market Segmentation by City
4/30/2015 | published by: Icon Group International, Inc.
... the advent of a “borderless world”, cities become a more important criteria in prioritizing markets, as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does ...  |  read more...
USD 995
Customer Relationship Management (CRM) Software (On-Premise, SaaS, Sales Force Automation, etc.)
4/1/2015 | published by: Global Industry Analysts
... CRM. The Global market is further analyzed by the following Functional Areas: Sales Force Automation, Customer Support, Marketing Automation, and e-commerce. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin ...  |  read more...
USD 4,950
Middle East Cloud Applications Market by Type (CRM, HCM, SCM, ERP, BI, Content Management and Collaboration, ecommerce), by Country (United Arab Emirates (UAE), Kingdom of Saudi Arabia (KSA), Qatar) - Forecast and Analysis to 2020
4/30/2015 | published by: MarketsandMarkets
... 2020 The cloud applications are widely been adopted by businesses across a broad spectrum of verticals in Middle East mentioned in the report such as Banking, Financial Services, and Insurance (BFSI), retail and wholesale, telecommunication ...  |  read more...
USD 4,650
Saudi Arabia CRM Software Market Forecast and Opportunities, 2020
5/5/2015 | published by: TechSci Research
... manage customer data. To enhance customer experience, enterprises are coming up with solutions such as middleware and management solutions. Organizations are also migrating towards the use of CRM for marketing, and over the next five ...  |  read more...
USD 2,000
Digital Marketing Software Market by Software (CRM, E-mail, Ecommerce, Marketing Automation, Web Analytics, Web Content Management & Social CRM), by Deployment (On-Premise, Cloud), by Verticals (BFSI, Retail, Manufacturing, & others) - Global Forecast to
3/13/2015 | published by: MarketsandMarkets
... 2019 The Digital Marketing software (DMS) market is fast gaining traction primarily due to the increase in adoption of digital media and emergence of SaaS-based solutions in the market. Digital marketing is a strategy to ...  |  read more...
USD 4,650
Global Sales Acceleration Technology Market 2015-2019
5/20/2015 | published by: TechNavio - Infiniti Research Ltd.
... companies to convert marketing leads in sales. It comes in after effective marketing campaigns, which resulted in the lead generation and eventually help organization to increase the velocity of their sales process. Earlier, SaaS-based CRM ...  |  read more...
USD 2,500
Master Data Management Market by Application (Customer Data, Product Data, Supplier Data, Site, Others), by Service Type (Consulting, Implementation, Training & Support), by Deployment, by User Type, by Industry, by Region - Global Forecast to 2020
4/21/2015 | published by: MarketsandMarkets
... to 2020 The widespread technological advancements in businesses are significantly transforming the workflow patterns and operational areas for organizations worldwide. This has invariably led to the generation of voluminous amount of data diversely scattered all ...  |  read more...
USD 4,650
Voice and Speech Recognition - Consumer, Call Center, Healthcare, Enterprise, Finance, Retail, Government, Law Enforcement, and Defense Applications: Market Analysis and Forecasts
4/1/2015 | published by: Tractica
... a microcosm of the entire biometrics market: mature technology that is finally finding a market, with abundant opportunity over the next 10 years. Speaking is a natural activity and speaker recognition software takes advantage of ...  |  read more...
USD 3,500
Machine Learning Meets Marketing
4/1/2015 | published by: Frost & Sullivan
... analytics (BDA) market. Stratecast|Frost & Sullivan has identified more than vendors who supply solutions in this category.1 Competition will require each of them to develop or partner to deliver machine learning (ML) capabilities for lead ...  |  read more...
USD 5,000
Oil and Gas Cloud Applications Market by Type (Data Analytics, CRM, ECM, Collaboration, HCM, ERP, Project Management, SCM, GRC, Core Industry Applications) - Worldwide Forecast and Analysis (2014 - 2019)
4/7/2015 | published by: MarketsandMarkets
... oil and gas business organizations whether SMBs or large enterprises are looking for state-of-the-art IT solutions which can provide benefits to get the real time access of the enormous volume and high velocity of process-oriented ...  |  read more...
USD 4,650
The Changing Landscape for Customer Support and CRM
4/8/2015 | published by: Frost & Sullivan
... the technologies they own, use, and access, there also have been critical changes to the customer support landscape. Meanwhile, today’s customers are more anxious and demanding of companies when their applications, products, and tools do ...  |  read more...
USD 1,500
The 2016 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City
4/30/2015 | published by: Icon Group International, Inc.
... the advent of a “borderless world”, cities become a more important criteria in prioritizing markets, as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does ...  |  read more...
USD 995
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