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Region: All Regions > Middle East
Category: All Categories > Technology & Media > Software & Enterprise Computing > CRM & Customer Service > CRM
(2 reports matching your criteria)
 
Best Practices: Up Close and Personal: Delivering Delight to Banking Customers in the Middle East & Africa Region
8/25/2011 | published by: IDC
... into the realm of delighting customers by exceeding their expectations and pleasantly surprising them. This study outlines the various technologies that can be beneficial in maintaining high levels of service excellence and delighting banking customers, ...  |  read more...
$4,800.00
EMEA Hosted Contact Center Markets
1/10/2008 | published by: Frost & Sullivan
... for the future. This research service examines industry challenges, market trends, drivers and restraints to the adoption of hosted contact centres in EMEA. Technology vendors and service providers that are active in EMEA are profiled, ...  |  read more...
$6,000.00