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CRM Industry Research & Market Reports

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LogNet Systems Private Vendor Watchlist Profile: Multiple-Play Customer Care and Billing Solution
1/10/2012 | published by: IDC
... success factors: market potential, technology/solution, corporate strategy, force multipliers, and customers. Leveraging IDC's expert understanding of the competitive landscape and future outlook, this document highlights company and market information tailored to the investment professional's needs.  |  read more...
USD 3,000
Worldwide Software Business Solutions 2012 Top 10 Predictions
2/7/2012 | published by: IDC
... (HCM), and enterprise collaboration and social solutions (ECSS) markets; software as a service (SaaS)/cloud applications; and software licensing and provisioning for 2012. "2012 will be a year of consolidation across the fastest-growth areas of enterprise ...  |  read more...
USD 3,500
Healarium Private Vendor Watchlist Profile: A CRM-Like Health and Wellness Management System
2/15/2012 | published by: IDC
... success factors: market potential, technology/solution, corporate strategy, force multipliers, and customers. Leveraging IDC's expert understanding of the competitive landscape and future outlook, this document highlights company and market information tailored to the investment professional's needs.  |  read more...
USD 3,000
The 2009 Report on Customer Relationship Management (CRM) Software: World Market Segmentation by City
1/5/2009 | published by: Icon Group International, Inc.
... as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ...  |  read more...
USD 795
The 2009 Report on Customer Relationship Management (CRM) Support and Services: World Market Segmentation by City
1/5/2009 | published by: Icon Group International, Inc.
... as opposed to regions, continents, or countries. This report covers the top 2000 cities in over 200 countries. It does so by reporting the estimated market size (in terms of latent demand) for each major ...  |  read more...
USD 795
CRM Market Trends
3/1/2011 | published by: Faulkner Information Services
... and citizen satisfaction. Because enterprises must compete based on relationships, and not just on the basic products and services customers have come to expect, they must accurately pinpoint which customer populations most directly drive their ...  |  read more...
USD 198
Social Software Buyer Case Study: National Instruments Selects Lithium for Community Support and to Generate New Product Ideas
4/28/2011 | published by: IDC
... social software investment. Social software has received increased attention over recent years, but the question of how end users are approaching business requirements, vendor/product selection, and solution rollout to achieve successful usage levels has been ...  |  read more...
USD 3,500
Take over the Traditional CRM with Competitive Customer Experience Management
4/26/2011 | published by: IDC
... the Japanese report IDC #J11300151) analyzes the policies that enterprises have to take in order to use IT in realizing customer experience management (CEM) as the speed at which the market changes and competition increases.  |  read more...
USD 2,000
Conference Documentation: Pharmaceutical m-Health
10/11/2011 | published by: SMI Publishing, Ltd
... players in this rapidly evolving field. In such an innovative and fast-paced sector, it is essential that you are kept up to date with the numerous ways the pharmaceutical industry can benefit from, and contribute ...  |  read more...
USD 800
North American Mobile Sales Force Automation (SFA) Market
6/8/2011 | published by: Frost & Sullivan
... the market itself remains fragmented -- and feature sets, pricing strategies, and alliances can diverge dramatically among current participants. This study focuses on smartphone-based solutions, and examines current market dynamics, analyzes direct customer feedback regarding ...  |  read more...
USD 6,000
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