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Clouds Service for Small and Medium Businesses (SMB) Market

Cloud Services provide time and money saving benefits representing an attractive alternative solution for small to medium (SMB)businesses. As the cloud services become increasing more reliable cost effective, significantly more SMB will migrate to the cloud for core services and support.

This research evaluates different types and models of cloud services for SMB including benefits and challenges. The report presents case studies for each model of cloud services with real-world products. The report also analyzes advantages and disadvantages of cloud services and how can this affect small business operations.

Target Audience:

  • Small and Medium Businesses
  • Google and others providing Cloud services
  • Office automation and productivity product/services companies
  • Telecommunications and applications integration and professional services companies


General Methodology

Mind Commerce Publishing's research methodology encompasses input from a wide variety of sources.

We rely heavily upon our Subject Matter Experts (SME) in terms of their market knowledge, unique perspective, and vision. We utilize SME industry contacts as well as previous customers and participants in our market surveys and interactive interviews.

In addition, we rely upon our extensive internal database, which contains modeling, qualitative analysis, and quantitative data. We review secondary sources and compare to our primary sources to update previous findings (for prior version reports) and/or compile baseline information for technology and market modeling.

We share preliminary models with industry contacts (select previous clients, experts, and thought leaders) to verify the veracity of initial modeling. Prior to final report production (analysis, findings, and conclusions), we engage in an internal review with internal SMEs as well as cross-expertise, senior staff members to challenge results.

We believe that forecasts should be prepared as part of an integrated process which involves both quantitative as well as qualitative factors. We follow the following 3-step process for forecasting.

Forecasting Methodology

Step 1 - Forecasts Input: The inputs for the present and historical revenues are derived from industry players. Financial and other quantitative data for individual sub-market categories are derived from original research and tested with interviews with major industry constituents.

Step 2 - Forecasting of Future Years: Mind Commerce extends forecasts based on a variety of factors including demand drivers as well as supply side data. Key success factors and assumptions are considered.

Step 3 - Validation of Data: The final step is to validate projections, which is accomplished in consultation with both internal and external industry experts, including both topic and regional experts. Adjustments are made to the forecasts based on factors identified throughout this process.


1 EXECUTIVE SUMMARY
2 OVERVIEW OF CLOUD SERVICES
2.1 BENEFITS OF CLOUD COMPUTING FOR SMALL BUSINESSES
2.1.1 LOWER INITIAL INVESTMENT
2.1.2 EASIER TO MANAGE
2.1.3 PAY-AS-YOU-GO
2.1.4 SCALABILITY
2.1.5 DEPLOY FASTER
2.1.6 LOCATION INDEPENDENT
2.1.7 DEVICE INDEPENDENT
2.2 TYPES OF CLOUD SERVICES
2.2.1 PUBLIC CLOUD
2.2.2 PRIVATE CLOUD
2.2.3 HYBRID CLOUD
2.2.4 COMMUNITY CLOUD
2.3 CLOUD COMPUTING CHALLENGES
2.3.1 DATA PROTECTION
2.3.2 DATA RECOVERY AND AVAILABILITY
2.3.3 MANAGEMENT CAPABILITIES
3 CLOUD COMPUTING MODELS
3.1 CLOUD SOFTWARE AS A SERVICE (SAAS)
3.1.1 SAMPLE COMPANIES OFFERING SAAS
3.2 CLOUD PLATFORM AS A SERVICE (PAAS)
3.2.1 SAMPLE COMPANIES OFFERING PAAS
3.3 CLOUD INFRASTRUCTURE AS A SERVICE (IAAS)
3.3.1 SAMPLE COMPANIES OFFERING IAAS
3.4 COMMON BUILDING BLOCKS FOR CLOUD PLATFORMS
3.4.1 VIRTUALIZATION
3.4.2 WEB SERVICES
3.4.3 ORCHESTRATION / SERVICE BUS
3.4.4 CLIENTS-SIDE USER INTERFACES
4 SAAS CASE STUDY
4.1 MICROSOFT OFFICE LIVE
4.1.1 OFFICE LIVE WORKSPACE
4.1.2 OFFICE LIVE SMALL BUSINESS
4.1.3 LIVEMESH.COM
4.2 GOOGLE APPS
4.2.1 ADVANTAGES OF GOOGLE APPS
4.2.2 DISADVANTAGE OF GOOGLE APPS
5 PAAS CASE STUDIES
5.1 WINDOWS AZURE PLATFORM
5.1.1 COMPONENTS OF WINDOWS AZURE
6 SAAS/PAAS CASE STUDY
6.1 SALESFORCE.COM
6.1.1 CUSTOMIZATION
6.1.2 RICH WEB SERVICES API
6.2 FORCE.COM PLATFORM
6.2.1 FORCE DATA PERSISTENCY LAYER
6.2.2 PLATFORM DATA SECURITY
6.3 GOOGLE APPENGINE
7 IAAS CASE STUDY
7.1 AMAZON WEB SERVICES
7.1.1 AMAZON EC2
7.1.2 AMAZON S3
7.1.3 AMAZON CLOUDFRONT
7.1.4 AMAZON SIMPLEDB
7.1.5 AMAZON SQS
7.1.6 AMAZON VPC
7.2 VMWARE VCLOUD
7.2.1 VCLOUD EXPRESS
8 CLOUD SERVICES OF SMB SWOT ANALYSIS
8.1 STRENGTHS
8.1.1 REDUCED COST
8.1.2 INCREASED STORAGE
8.1.3 FLEXIBILITY
8.2 THREATS
8.2.1 CLOUD SECURITY
8.2.2 DOWNTIME
8.2.3 CLOUD MANAGEABILITY
8.2.4 CLOUD STANDARDS
8.2.5 CLOUD GOVERNANCE
8.2.6 DATA IN THE CLOUD
9 CONCLUSIONS AND RECOMMENDATIONS

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