Philippines SME Survey 2014: Communications Usage and Preferences
This IDC study identifies the adoption and usage trends of communications technology and services such as UC, video, WAN, and managed data network services of small and medium-sized enterprises (SMEs) in the Philippines using the results from the IDC Asia/Pacific (Excluding Japan) Communications Study 2014. The results of this study will help technology providers understand the impact of new technologies such as cloud, SDN, NFV, and analytics on SMEs' networks and business.
"SMEs prefer telco SPs the most when it comes to the delivery of new technologies and collaboration tools. Having said that, their role is important to reduce the doubts of SMEs operating in traditional business. They need to beef up their offerings and learn new ways to productize them to enable SMEs to move beyond the realization stage," said Alon Anthony Rejano, associate market analyst, IDC Philippines.
Please Note: Extended description available upon request.- IDC Opinion
- In This Study
- Methodology
- Respondents
- Interviews
- Situation Overview
- Overall Budget and Spending
- Enterprise WAN and Datacenter
- Software-Defined Network
- Collaboration and Contact Center
- Future Outlook
- Essential Guidance
- Learn More
- Related Research
- Synopsis
- Table: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process (%)
- Table: Top 3 Networking Investment Drivers in Datacenter Deployment (%)
- Table: Top 3 Networking Investment Drivers in Campus Deployment (%)
- Table: Top 3 Factors in Considering or Implementing SDN (%)
- Table: Top 3 Inhibitors for Implementing SDN (%)
- Table: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months
- Figure: Estimated Annual Spend for Telco Providers in Asia/Pacific
- Figure: Estimated Annual Spend for Services
- Figure: Bandwidth Spend for WAN
- Figure: Internet Services Spend
- Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments
- Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments by Size
- Figure: WAN Service Provider Status
- Figure: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process
- Figure: Features Used on Network-Based MPLS IP VPN
- Figure: Features Used on Network-Based MPLS IP VPN
- Figure: Corporate Offices/Branches Bandwidth Requirement
- Figure: Datacenter Bandwidth Requirement
- Figure: Expectations of Current Datacenter Infrastructure and Hosting Needs
- Figure: Datacenter Hosting Locations
- Figure: Top 3 Networking Investment Drivers in Datacenter Deployment
- Figure: Top 3 Networking Investment Drivers in Campus Deployment
- Figure: Organization Views on SDN
- Figure: Top 3 Factors in Considering or Implementing SDN
- Figure: Top 3 Inhibitors for Implementing SDN
- Figure: Credibility of Vendors' SDN Strategy for SMEs
- Figure: IP Telephony Deployment
- Figure: Enterprise Videoconferencing Solutions Deployment
- Figure: Contact Center Tools Deployment
- Figure: Collaborative Apps Deployment
- Figure: Email, Contacts, and Calendar Deployment
- Figure: Percentage of IP Telephony Moving to Cloud
- Figure: Percentage of Enterprise Videoconferencing Solutions Moving to Cloud
- Figure: Percentage of Contact Center Tools Moving to Cloud
- Figure: Percentage of Collaborative Tools Moving to Cloud
- Figure: Percentage of Email, Contacts, and Calendar Moving to Cloud
- Figure: Preferred Modes of Payment for Collaboration Solutions
- Figure: Stakeholders Consulted by SMEs When Planning for Collaboration Investments and Roadmaps
- Figure: Most Trusted Channels in Delivering IP Telephony
- Figure: Most Trusted Channels in Delivering Enterprise Videoconferencing Solutions
- Figure: Most Trusted Channels in Delivering Contact Center Solutions
- Figure: Most Trusted Channels in Delivering Collaborative Apps
- Figure: Most Trusted Channels in Delivering Email, Contacts, and Calendar
- Figure: Most Trusted Channels in Delivering Unified Communications Professional Services
- Figure: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months
- Figure: SDN Budget Allocation
- Figure: Percentage of SDN-Capable Campus Network
- Figure: Percentage of SDN-Capable Datacenter Network
- Figure: Contact Center Investment Priorities in the Next 12–24 Months
- Figure: Business Outcomes with Collaboration Deployments in the Next 12 Months
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