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Philippines SME Survey 2014: Communications Usage and Preferences

Philippines SME Survey 2014: Communications Usage and Preferences

This IDC study identifies the adoption and usage trends of communications technology and services such as UC, video, WAN, and managed data network services of small and medium-sized enterprises (SMEs) in the Philippines using the results from the IDC Asia/Pacific (Excluding Japan) Communications Study 2014. The results of this study will help technology providers understand the impact of new technologies such as cloud, SDN, NFV, and analytics on SMEs' networks and business.

"SMEs prefer telco SPs the most when it comes to the delivery of new technologies and collaboration tools. Having said that, their role is important to reduce the doubts of SMEs operating in traditional business. They need to beef up their offerings and learn new ways to productize them to enable SMEs to move beyond the realization stage," said Alon Anthony Rejano, associate market analyst, IDC Philippines.

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Methodology
Respondents
Interviews
Situation Overview
Overall Budget and Spending
Enterprise WAN and Datacenter
Software-Defined Network
Collaboration and Contact Center
Future Outlook
Essential Guidance
Learn More
Related Research
Synopsis
Table: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process (%)
Table: Top 3 Networking Investment Drivers in Datacenter Deployment (%)
Table: Top 3 Networking Investment Drivers in Campus Deployment (%)
Table: Top 3 Factors in Considering or Implementing SDN (%)
Table: Top 3 Inhibitors for Implementing SDN (%)
Table: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months
Figure: Estimated Annual Spend for Telco Providers in Asia/Pacific
Figure: Estimated Annual Spend for Services
Figure: Bandwidth Spend for WAN
Figure: Internet Services Spend
Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments
Figure: Layer 2+3 Ethernet Switch Budget Spent on Campus and Datacenter Deployments by Size
Figure: WAN Service Provider Status
Figure: Top 3 Most Important Criteria in the Vendor/Telecom Service Provider Selection Process
Figure: Features Used on Network-Based MPLS IP VPN
Figure: Features Used on Network-Based MPLS IP VPN
Figure: Corporate Offices/Branches Bandwidth Requirement
Figure: Datacenter Bandwidth Requirement
Figure: Expectations of Current Datacenter Infrastructure and Hosting Needs
Figure: Datacenter Hosting Locations
Figure: Top 3 Networking Investment Drivers in Datacenter Deployment
Figure: Top 3 Networking Investment Drivers in Campus Deployment
Figure: Organization Views on SDN
Figure: Top 3 Factors in Considering or Implementing SDN
Figure: Top 3 Inhibitors for Implementing SDN
Figure: Credibility of Vendors' SDN Strategy for SMEs
Figure: IP Telephony Deployment
Figure: Enterprise Videoconferencing Solutions Deployment
Figure: Contact Center Tools Deployment
Figure: Collaborative Apps Deployment
Figure: Email, Contacts, and Calendar Deployment
Figure: Percentage of IP Telephony Moving to Cloud
Figure: Percentage of Enterprise Videoconferencing Solutions Moving to Cloud
Figure: Percentage of Contact Center Tools Moving to Cloud
Figure: Percentage of Collaborative Tools Moving to Cloud
Figure: Percentage of Email, Contacts, and Calendar Moving to Cloud
Figure: Preferred Modes of Payment for Collaboration Solutions
Figure: Stakeholders Consulted by SMEs When Planning for Collaboration Investments and Roadmaps
Figure: Most Trusted Channels in Delivering IP Telephony
Figure: Most Trusted Channels in Delivering Enterprise Videoconferencing Solutions
Figure: Most Trusted Channels in Delivering Contact Center Solutions
Figure: Most Trusted Channels in Delivering Collaborative Apps
Figure: Most Trusted Channels in Delivering Email, Contacts, and Calendar
Figure: Most Trusted Channels in Delivering Unified Communications Professional Services
Figure: Top 3 Initiatives in Driving Communications and Network Investments in the Next 12 Months
Figure: SDN Budget Allocation
Figure: Percentage of SDN-Capable Campus Network
Figure: Percentage of SDN-Capable Datacenter Network
Figure: Contact Center Investment Priorities in the Next 12–24 Months
Figure: Business Outcomes with Collaboration Deployments in the Next 12 Months

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