IDC PlanScape: DX Platform Architecture Models and Strategies

IDC PlanScape: DX Platform Architecture Models and Strategies
This IDC Market Perspective highlights the rising demand from enterprises for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging, and efforts to raise employee productivity and eventually the customer experience."Demand from enterprises is rising for cloud-based communication and collaboration tools, driven by the rising mobility of the workforce, new use cases, shifting attitudes toward voice and messaging and efforts to raise employee productivity and eventually the customer experience. IDC believes that communication and collaboration apps are becoming increasingly important to enterprises globally, with cloud-based solutions, either as standalone or complementary hybrid solutions, increasingly taking center stage," says Shiv Putcha, contributing analyst, IDC Asia/Pacific.

Please Note: Extended description available upon request.


IDC PlanScape Figure
Executive Summary
Why Are DX Platform Architecture Models and Strategies Important?
What Are DX Platform Architecture Models and Strategies?
Actionable Models
Mapping Architecture Models to IDC DX Platform
Who Are the Key Stakeholders?
How Can My Organization Take Advantage of DX Platform Architecture Models and Strategies?
Advice for Technology Leaders
Related Research

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