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IDC European Vertical Markets Survey, 2014: More Western European SMBs Will Invest in Software Solutions Beyond Maintenance

IDC European Vertical Markets Survey, 2014: More Western European SMBs Will Invest in Software Solutions Beyond Maintenance

This IDC study draws on the results of the IDC European Vertical Markets Survey, which was carried out between August and October 2014. The survey analyzes the key IT priorities and plans in the top 5 Western European countries (i.e., France, Germany, Italy, the U.K., and Spain).This study focuses on vertical markets' current and future IT solutions adoption, with a specific focus on ERP, CRM, UC, business intelligence/analytics, document life-cycle management, and storage technologies. It also analyzes investment trends for these solutions (i.e., investments that go beyond the maintenance of existing solutions that can be on-premises or on the cloud).

Results are provided for the whole of Western Europe and analyzed by company size (10–49, 50–99, 100–249, and 250–499 employees) and vertical market (financial services, process manufacturing, discrete manufacturing, healthcare, telecom/media, utilities/oil and gas, retail/wholesale, professional services/transport, and government/education).

"There are no differences between the propensity to invest beyond maintenance in software solutions during 2015 between SMBs and large enterprises. As with bigger organizations, the percentage of SMBs that will invest in their existing software solutions beyond maintenance will be much higher than in the past three years," said Giacomo Laurini, senior research analyst, IDC European Industry Solutions. "Furthermore, almost 45% of Western European SMBs will invest beyond maintenance in three or more solutions; the same goes for large enterprises. Only companies with 10–49 employees appear to have a low propensity to invest in more than one solution."

Please Note: Extended description available upon request.


IDC Opinion
In This Study
Methodology
Definitions
SMBs
Vertical Markets
IT Solution Areas
Enterprise Resource Planning
Customer Relationship Management
Unified Communications
Business Intelligence/Analytics
Document Life-Cycle Management
Storage Technologies
Situation Overview
Future Outlook
IT Solutions Perspective: More Western European SMBs Plan to Invest Beyond Maintenance Compared with the Past Year
Unified Communications
ERP
CRM
Business Intelligence/Analytics
Document Life-Cycle Management
Storage
Essential Guidance
Learn More
Related Research
Synopsis
Table: Western Europe SMB IT Solutions Adoption by Vertical Market and Company Size (%)
Table: Western Europe SMB Number of Solutions with Investment Plans Beyond Maintenance in the Next 12 Months by Vertical Market and Company Size (%)
Table: Western Europe SMB IT Solutions Investment Plans Beyond Maintenance by Vertical Market and Company Size, 2014 (%)
Figure: Western Europe SMB Investment Plans Beyond Maintenance on IT Solutions
Figure: Western Europe SMB Unified Communications Investment Plans Beyond Maintenance by Vertical Market and Company Size
Figure: Western Europe SMB ERP Investment Plans Beyond Maintenance by Vertical Market and Company Size
Figure: Western Europe SMB CRM Investment Plans Beyond Maintenance by Vertical Market and Company Size
Figure: Western Europe SMB Business Intelligence/Analytics Investment Plans Beyond Maintenance by Vertical Market and Company Size
Figure: Western Europe SMB Document Life-Cycle Management Investment Plans Beyond Maintenance by Vertical Market and Company Size
Figure: Western Europe SMB Storage Investment Plans Beyond Maintenance by Vertical Market and Company Size

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