Category: E-Commerce & IT Outsourcing
E-Commerce & IT Outsourcing market research reports by IDC
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The Path Forward for Research Universities: Strategies for Financial Resilience and Research IT Innovation in an Evolving Funding Landscape
This IDC Perspective outlines key cost optimization approaches, process automation strategies, technological upgrades, and infrastructure improvements to build financial resilience and accelerate academic innovation in uncertain times. As federal research funding declines, universities face mounting ... Read More
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Quantifiable Metrics to Measure the Success of Application Platform Investments
This IDC Perspective provides guidance on the metrics organizations should use to gauge the impact of investments into application platforms. Application platforms are becoming standard for modern IT teams as they seek to increase developer productivity, application performance, and consistency arou ... Read More
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IDC PeerScape: Practices for Implementing Web Application and API Protection
This IDC PeerScape presents best practices for adopting and implementing a WAAP solution as the foundation of a strong, unified application security strategy.“A strong application protection strategy is a key component powering an organization’s online presence,” said Christopher Rodriguez, research ... Read More
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Making the Case for Technology Modernization
This IDC Perspective addresses practices that can help in making the case for technology modernization. Making the case for modernization has a number of challenges as the need for modernization is not always obvious and the benefits can be difficult to quantify. Yet the current environment — marked ... Read More
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Update on IDC's New Industry Taxonomy and Transition Plan
This IDC Market Perspective provides a detailed description of IDC's new worldwide industry taxonomy. It should be viewed as a guide to help navigate the transition from the old taxonomy to the new framework. Technology suppliers may utilize this approach and structure as inspiration as they evaluat ... Read More
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Amazon Web Services Accelerates Cloud Migration and Modernization with GenAI
This study highlights information from a briefing on how Amazon Web Services (AWS) is embracing GenAI to enable cloud migration and modernization for enterprise customers. GenAI has transformed cloud migration by automating tasks, improving decision making, and optimizing resources, significantly re ... Read More
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Ivalua NOW 2025: Ivalua "WOW" Might Be More Appropriate
This IDC Market Note discusses Ivalua's annual Ivalua NOW conference in Paris, which showcased the company's ambitious vision for the future of procurement applications and emphasized the transformative role of AI. Founder David Khuat-Duy's new role as chief AI officer highlights its commitment to A ... Read More
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IDC PlanScape: Unlocking IT Value in M&A Deals
This IDC PlanScape presents a comprehensive guide for CIOs to unlock IT value in M&A deals. It enables organizations to maximize synergies, reduce risks, and drive successful integrations through strategic IT leadership and effective integration practices. However, the current context also bring ... Read More
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When Modernizing, Apply Architectural Principles to Build Resiliency for Critical Applications
This IDC Perspective provides a comprehensive road map for CIOs to architect resilient IT environments by aligning technology investments with business goals while balancing cost and performance. In the modern digital era, resilience has become a cornerstone of effective IT strategy. Organizations f ... Read More
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IDC PlanScape: Healthcare Data Platforms for Providers
This IDC PlanScape serves as a guide for senior IT leaders and professionals within healthcare provider organizations on healthcare data platform technology initiatives. It aims to empower CIOs and their direct reports, senior IT directors, IT architects, and IT buyers across various business areas ... Read More
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Retail Technology Adoption in EMEA: Trends and Insights
This IDC Perspective discusses the ongoing transformation of the retail landscape in Europe, the Middle East, and Africa (EMEA), driven by advanced technologies such as artificial intelligence (AI), the Internet of Things (IoT), blockchain, and augmented/virtual reality (AR/VR). In mature markets su ... Read More
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Introducing IDC's Worldwide Education and EdTech Digital Strategies Program: A Fresh Global Analysis of Technology Investments and Outcomes in K–12 and Higher Education
This IDC Perspective provides an introduction to IDC's Worldwide Education and EdTech Digital Strategies Program. It offers a comprehensive analysis of technology investments and outcomes in K–12 and higher education. This document highlights how institutions are leveraging emerging technologies lik ... Read More
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Utilities Digital Strategies to Succeed in the Energy Transition
This IDC Perspective explores digital strategies for utilities to succeed in the energy transition. This document examines investments in three key areas: operations, clean energy, and customer engagement. The utilities industry will need to continue to invest in digital strategies to reduce their r ... Read More
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India Security Spending Forecast, 2025–2028
This IDC Forecast details the 2023–2028 market size and growth rate of India's security spending "The pressing need for India organizations to address the complex threat landscape and mitigate risk is expected to drive double-digit growth in India security spending over the next five years," says Ne ... Read More
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Sharp Europe Connects the Dots to Accelerate IT Services Business Growth
This IDC Vendor Profile summarizes Sharp's European IT services journey to date and its plans for continued growth, strengthened by its acquisitions and partnerships, and in support of customers as they transition into digital businesses. ... Read More
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How AI Is Transforming IT Service Management
This IDC Perspective discusses how AI is transforming IT service management (ITSM). Available features incorporating AI in ITSM can offer faster and more consistent services, improve efficiency, and allow humans to focus on more sensitive or advanced work. These new technology developments are shift ... Read More
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IT Asset Disposition and Circular Economy Vendor Profile: Apto Solutions
This IDC Vendor Profile offers an overview of a key player in IT asset disposition and circular economy services. Apto Solutions specializes in serving the complex ITAD needs of large enterprises, including comprehensive asset recovery, secure data destruction, ESG stewardship, and fair market value ... Read More
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Fortifying the Healthcare Sector in Asia/Pacific: The Essential Role of AI in Cybersecurity
This IDC Perspective highlights the need for healthcare organizations in Asia/Pacific to secure themselves against highly complex, AI-enabled cyberattacks that target an ever-expanding attack surface. The report discusses regional healthcare organizations’ challenges and priorities, governments’ upd ... Read More
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Modern Incidents Require Modern Data Mining
This IDC Perspective explains how data mining plays an essential role in optimizing the incident response process. The increasing sophistication of cyberthreats necessitates modern data mining tools for effective incident response. Traditional manual processes are inadequate, leading to delays and h ... Read More
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Building Management Systems and Facility Management Firms Increasingly Intertwined in the Post-COVID-19 Workplace
This IDC Market Perspective discusses building management systems (BMS) and facility management (FM) firms being increasingly intertwined in the post-COVID-19 workplace. Building management systems and facility management applications have had similar paths in both the COVID-19 and post-COVID-19 env ... Read More
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Channel Partner Business Model Evolution in Sub-Saharan Africa, 2025
This IDC Market Perspective — one of a series of IT services research program reports on channel partner–related trends in specific countries across the Middle East, Türkiye, and Africa — takes a detailed look at developments in the channel partner ecosystem in Sub-Saharan Africa. It evaluates curre ... Read More
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Asia/Pacific Regulatory Pulse: Upcoming Financial Services Institution Regulations, Expected Impacts, and Complexity
This report provides an overview of the most impactful regulations that will affect banks, insurers, and capital markets players in the Asia/Pacific region and advice on how ecosystem players can best manage the constant waves of change in regulations. Cutting through the complex and diverse regulat ... Read More
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What Is Work Today — And When Will We Stop Needing Humans to Do It?
This IDC Perspective explores the implications of agentic AI in the workforce, highlighting its potential to revolutionize business operations while raising concerns about job displacement. It discusses the balance between AI augmentation and human roles, presenting various scenarios of workforce im ... Read More
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The Importance of IT/Operational Technology Security Convergence
This IDC Perspective examines the importance of IT/operational technology (OT) security convergence in the utilities sector. Utility energy infrastructure is currently one of the most targeted and vulnerable set of assets in terms of security threats globally. IT and OT security is crucial in today' ... Read More
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Digital Advertising Market Review, 2025
This IDC Perspective on the digital advertising market provides a comprehensive analysis of digital advertising spend. It highlights the rapid growth of mobile in-app, connected television (CTV), and digital out-of-home (DOOH) advertising, driven by technological advancements like AI. IDC's custom s ... Read More
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