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Benchmarking the Growth Strategies of Leading Global IFM Companies

Benchmarking the Growth Strategies of Leading Global IFM Companies

The global market for integrated facility management (IFM) is going through a transformation. IFM is the fastest-growing segment of the overall FM industry, and the growth in service integration is being driven by technology, new business models, and changes in the global workplace. Partnerships, collaborations, and mergers and acquisitions (M&As) will accelerate as the market moves towards service integration and sophisticated client advisory services focussed on business productivity. In this study, Frost & Sullivan has benchmarked the growth strategies of a selection of 10 of the leading IFM suppliers across 5 critical strategic elements, namely, service delivery, vertical market focus, internationalisation, sustainability, and focus on future transformational trends.


  • Executive Summary
    • Conclusions and Predictions
    • CEO 360 Degree Perspective on Competition in the IFM Industry
    • Associated Research and Multimedia on FM Markets
  • Research Scope, Objectives, Methodology, and Background
    • Market Definitions
    • Market Segmentation
    • Geographical Scope
    • Key Questions this Study will Answer
  • Introducing Benchmarking Criteria and Selection of Successful IFM Providers
    • Main Opportunities and Threats to IFM Providers
    • Growth Strategy Benchmarking Criteria
    • Global IFM Market Snapshot
      • Table Total FM Market: Revenue by Service Delivery Model, Global, 2016 and 2025
    • Top Global IFM Competitors
      • Table IFM Market: Snapshot of Successful Competitors, Global, 2016
  • Competitor Benchmarking
    • Service Delivery Strategy-Benchmarking
    • Service Delivery Strategy-Discussion
    • Service Delivery Strategy-Example of Excellence
    • Vertical Strategy-Benchmarking
    • Vertical Strategy-Discussion
    • Vertical Strategy-Example of Excellence
    • Internationalisation Strategy-Benchmarking
    • Internationalisation Strategy-Discussion
    • Internationalisation Strategy-Example of Excellence
    • Sustainability Strategy-Benchmarking
    • Sustainability Strategy-Discussion
    • Sustainability Strategy-Example of Excellence
    • Future Trends Strategy-Benchmarking
    • Future Trend Strategy-Discussion
    • Future Trends Strategy-Example of Excellence
  • Summary and Conclusions
    • Growth Strategy Benchmarking
    • Conclusions
  • Appendix
    • Abbreviations and Acronyms Used

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