Selected papers from the 1st International Conference on Quality Engineering and Management

Selected papers from the 1st International Conference on Quality Engineering and Management

For the first time the International Conference on Quality Engineering and Management (ICQEM) was organized, taking place at the School of Engineering of the University of Minho, in the historic city of Guimarães, Portugal, in 2014.

This event combines two areas that are not usually brought together: Quality Engineering and Quality Management. The Organizing Committee hopes that the results of this effort will translate into a successful venture, to be repeated on a periodic basis, making gradually of this conference an important scientific event in the field of Quality.

With this special issue, the ICQEM14 Organizing Committee intent to make a small but important contribution to the development of the Quality field, both in terms of the scientific perspective and the practical and managerial one.

A comprehensive Internal Quality Assurance System at University of Minho,A standard proposal for biological resources centres,Analysis of training programs related to Quality Management System: the Spanish case,Editorial,Failure modes effects analysis (FMEA) for review of a diagnostic genetic laboratory process,Food integrated Management Systems: Dairy industry insights,Gastronomy Management: a comparative analysis of the existing management system standards,ISO 9001 certification and corporate performance of Italian companies,Portuguese primary healthcare – sustainability through quality management,Six Sigma DMAIC project to improve the performance of an aluminum die casting operation in Portugal,Supply chain management practices and firms’ operational performance,Z and W charts for controlling service processes

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