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Managing Enterprise in the 21st Century

Managing Enterprise in the 21st Century

Business enterprises in the 21st century world rely heavily on leveraging knowledge for intelligently managing their people and processes and thereby effectively achieving their goals. These new enterprises are transcending conventional contours of management in thinking, practice and physical boundaries. Aided by new technologies, every aspect of the modern enterprise is evolving. This e-book is an attempt to capture the dynamics of change in enterprises across business domains. The endeavor here is to create a platform for researchers to share their outputs with their fellow researchers and practitioners.

This e-book starts with a research paper on “Exploring mobile government from service perspective” is contextualized in the context of the United Arab Emirates (UAE). The paper have been designed and studied in a way to provide insights on mobile government to the policy makers and the managers dealing with such a great initiatives in the UAE.


A Computer- Based Participatory Model for Customization in the UAE Housing Market,Burnout during Early Career: Lived Experiences of the knowledge workers in India,Does E-Readiness of Citizens Ensure Better Adoption of Government’s Digital Initiatives? A Case Based Study,Dynamic service capabilities enabling agile services: scale development and initial validation in Indian services industry,Editorial - Special issue on Managing Enterprise in the 21st Century ,Exploring Mobile Government from the Service Quality Perspective,How does transformational leadership influence proactive customer service behavior of frontline service employees? Examining the mediating roles of psychological empowerment and affective commitment,Impact of ICT-based Innovations on Organizational Performance: The Role of Corporate Entrepreneurship,Sustainable Development of Microfinance customers – An Empirical Investigation Based on India,The changing landscape of IS project failure: an examination of the key factors,Towards a design theory of computer-supported organizational participation,Transformational Leadership and Psychological Empowerment: the Mediating Effect of Organizational Culture in Indian Retail Industry

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