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Kaizen: An Ancient Operational Innovation Strategy for Organizations Of The XXI Century

Kaizen: An Ancient Operational Innovation Strategy for Organizations Of The XXI Century

This eBook addresses the importance of the improvement concept in terms of the Japanese philosophy known as Kaizen (continuous improvement) (Imai, 1986). Kaizen originated in manufacturing processes (Imai, 1986, Fujimoto, 1999). Some authors attribute its beginning to the work of William Deming and Joseph Jurán (Mizuno, 1988), whereas others relate it to the improvement of processes in the Toyota Motor Corporation during the Fifties and Sixties (Nemoto, 1987; Bessant and Caffyn, 1997). Crucial elements in both cases are the importance of self-development, discipline and pride in one's work within the Japanese culture (Sakaiya, 1995; Suárez-Barraza, et al., 2011). The term Kaizen is the combination of two Japanese ideograms (Kanjis), Kai (?) which means change, and Zen (?), which means to improve or to be reborn (Newitt, 1996). The Japanese culture, oriented towards a philosophy of disciplined and constant self-improvement, which probably had its origin in the Bushido code of the “samurai” during medieval Japan (Sakaiya, 1995), easily assimilated the lessons of statistical process control, thus giving rise to the Japanese philosophy called Kaizen (Suárez-Barraza et al., 2011).


A novel Kaizen technique for service quality: case study in educational organization,Continuous improvement project within Kaizen: critical success factors in hospitals ,Environmental comfort based (ECB) methodology as a tool for preparing Kaizen application in a catering service company,Introduction to the Special Issue on Kaizen: an ancient operation innovation strategy for organizations of the XXI Century,Kaizen and Continuous Improvement - Trends and patterns over 30 years,Kaizen philosophy: the keys of the permanent suggestion systems analyzed from the workers’ perspective,Kaizen, a continuous improvement practice in organizations: A comparative study in companies from Mexico and Ecuador,Lean production, Toyota Production System and Kaizen philosophy: a conceptual analysis from the perspective of Zen Buddhism,Systematic bibliometric analysis on kaizen in scientific journals,The best of both worlds? Use of Kaizen and other continuous improvement methodologies within Portuguese ISO 9001 certified organizations,The Kaizen Wheel - an integrated philosophical foundation for Total Continuous Improvement,Three-dimensional sustainability of Kaizen

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