IDC
Tracing its origins to 1964, IDC emerges as a wholly-owned subsidiary of the International Data Group (IDG, Inc.), a venerable name in the realms of tech media, data dissemination, and marketing services worldwide.
IDC's assortment of Insights lines of business fulfills a vital role by empowering both business leaders and IT luminaries, alongside their supplier counterparts, with indispensable technological insights. Comprising seasoned analysts wielding decades of industry acumen, the global research unit champions in-depth consultation and research services that address the multifaceted nexus of contemporary business and technology. The span of IDC Insights coverage is expansive, encompassing critical sectors such as Energy, Financial, Government, Health, Manufacturing, and Retail.
By meticulously distilling complex technological nuances into comprehensible insights, IDC propels the transformation of information into actionable wisdom, thus charting a course for informed decision-making across diverse sectors and industries.
5,957 Reports from IDC
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Japan Enterprise Networks Forecast, 2025–2029
This IDC study provides market forecasts and prospects for the Japan enterprise network equipment market, which consists of enterprise Ethernet switches, enterprise routers, and enterprise wireless LAN devices, for the years 2025–2029, in addition to the actual results for 2024. Although there were ... Read More
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Atos Genesis Strategy: Not Judgment Day, but a New Beginning
This IDC Market Note analyzes the highlights and key takeaways from Atos Capital Market Day 2025, held on May 14. During the event, Atos leadership unveiled "Genesis," a four-year strategic transformation plan to restore sustainable growth and profitability after its 2024 financial restructuring. At ... Read More
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Trends and Factors Shaping the Adoption of Roll-to-Roll Digital Textile Printers in Europe
This IDC Market Note discusses the growth of the European roll-to-roll digital textile printer market. This expansion is expected to continue in the coming years, driven by technological advancements, changes in the clothing and fashion industry, and growing demand for sustainability in the textile ... Read More
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Visual Collaboration, AI, and the New Trust
The IDC Perspective explores the evolution of collaboration applications, emphasizing the rise of visual collaboration and AI in creating a more engaging, multimodal work environment. It highlights the shift from traditional email and systems to integrated, visual, and AI-driven solutions that enhan ... Read More
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ServiceNow Announces Aggressive Agentic AI Solutions at Knowledge 2025
This IDC Market Note takes a look at announcements made by ServiceNow at Knowledge 2025. At its Knowledge 2025 conference in May, ServiceNow emphasized “putting AI to work for people” with AI Agent Fabric to help AI agents to work together and the AI Agent Control Tower to manage all AI agents acros ... Read More
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Consumer Market Model Highlights, 2Q25: How the Rise of Nonbuyers Is Reshaping Ad-Based Monetization
This IDC Market Perspective highlights data found in the 2H24 release of the Consumer Market Model (CMM). Specifically, it highlights the growth of free, ad-supported users in generative AI (GenAI), sleep monitoring, and music streaming services where nonbuying users vastly outnumber paying subscrib ... Read More
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From Code to Customer: Leveraging Vendor Ecosystems for Effective Developer Strategies
This IDC Market Perspective explores the importance of vendor ecosystems in enhancing developer strategies for technology companies in the Asia/Pacific region. It emphasizes the need for strategic alliances and robust developer ecosystems to drive innovation, growth, and customer loyalty. The piece ... Read More
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Japan Security Services Forecast 2025–2029: Structural Transformation Brought About by AI and Platformization
This IDC study provides spending trends and growth forecasts for the Japan security services market from 2025 to 2029, divided into the professional security services market and the managed security services market. One of the factors driving the market is the demand for services that address the la ... Read More
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IDC PlanScape: Digital Business Strategy Services
This IDC PlanScape highlights the importance of digital business strategy services. "For organizations, survival hinges on strategic alignment with technology and market trends," says Erin Hichman, research manager, Digital Business Professional Services, IDC. "Digital business strategy services are ... Read More
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BMC Helix Doubles Down on Agentic AI with New Updates on Its Helix Platform
This IDC Market Note analyzes key announcements by BMC, focusing on its product portfolio, capabilities, and recent investments on agentic AI. ... Read More
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Agentic AI Disruption in Enterprise Intelligence
This IDC Market Perspective explores the ways in which enterprise intelligence architectures will change in support of agentic AI, and how agentic AI will disrupt technology and activities within enterprise intelligence systems. It highlights the importance of data accessibility, real-time distribut ... Read More
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Signicat: Well Positioned for Accelerated Digital Identity Services Market Growth
This IDC Vendor Profile examines Signicat's digital identity services portfolio, built on both organic growth and acquisitions, focusing on recent developments and its role in developing effective digital identity use cases across Europe. ... Read More
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Ricoh Unity Program Rewards EMEA Partner Talent
This IDC Market Note outlines the premise of Ricoh's new EMEA partner program, launching from September 2025, and its role in meeting the company's corporate improvement goals. ... Read More
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Talkdesk Reaches Small Businesses with the Launch of Talkdesk Express
Talkdesk has launched Talkdesk Express, a solution tailored for small businesses with up to 50 employees. Talkdesk Express offers AI-powered customer experience tools without the complexity of larger systems. It features intelligent customer routing, real-time agent assistance, and 24/7 virtual agen ... Read More
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Key Service Desk KPIs
This IDC Perspective offers an overview of major key performance indicators (KPIs) for service desks, or help desks, highlighting their importance in evaluating efficiency and customer satisfaction. It emphasizes that while comparing performance, cost, budget, or staffing to that of the general mark ... Read More
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Print Horizons in Large Format: What FESPA 2025 Reveals About the Sector's Future
This IDC Market Note discusses how the trends showcased at FESPA 2025 indicate that large-format print vendors are continuing to drive growth through versatile devices, sustainable ink innovations, and AI-powered workflow solutions amid economic and competitive pressures. ... Read More
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Aftermarket Driver Safety: Fleet Management Turns to Safety
This IDC Perspective highlights the evolving role of aftermarket service fleet management technologies, emphasizing the shift from punitive tracking to enhancing driver safety and customer outcomes. It underscores the importance of leveraging technology to improve the worker experience and operation ... Read More
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The Emerging Role of Agentic AI in Supply Chain Planning
This IDC Perspective discusses the emerging role of agentic AI in supply chain planning. While agentic AI has a long way to go, the promise of improving supply chain performance, process automation, and end-to-end optimization means this will be a rapidly growing field and, perhaps, a competitive ad ... Read More
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Role of Entitlement Services for eSIMs in Asia/Pacific Telcos
This Market Note discusses the transformative role of entitlement services in enhancing customer experience (CX) for communications SPs in a connectivity landscape powered by eSIMs within the Asia/Pacific region. "Entitlement services emerge as crucial enablers orchestrating eSIM life-cycle manageme ... Read More
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Understanding IBM's Approach for Its Next-Gen Mainframe — the IBM z17
This IDC Market Note focuses on IBM's strategy as the company seeks to maintain mainframe relevance for mission-critical workloads in an ever-growing hybrid IT environment. IBM's z17 mainframe launch aims to strengthen its position in AI and hybrid IT environments, addressing cycle dynamics with enh ... Read More
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European Sustainability: An Opportunity to Lead by Example Over the United States
This IDC Market Note explores the challenges faced by European Union (EU)–based sustainability services organizations, emphasizing the need for strategic decisions to address these issues and best practices for maintaining competitiveness in uncertain markets. The sustainability services market is g ... Read More
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Huawei Launches AI Contact Center Solution in Europe
Huawei’s AI Contact Center (AICC) solution, launched in Europe, is a comprehensive solution that covers all aspects of contact center operations. It is a flexible platform that allows contact centers to integrate with third-party applications while benefiting from a unified experience. Its unique of ... Read More
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ServiceNow Knowledge 2025: AI as a New Workforce — An IDC EMEA Analysis
This IDC Market Perspective reviews key announcements and discussions from the ServiceNow Knowledge 2025 summit, the company's annual global event for customers and partners held on May 6–8, 2025. It offers insights with a focus on EMEA and includes IDC EMEA Research's key takeaways."ServiceNow is c ... Read More
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Services Providers Accelerate NVIDIA Partnerships
This IDC Market Note examines how NVIDIA is expanding its role from AI hardware provider to strategic enabler of enterprise AI through deepening partnerships with global IT services firms. Triggered by announcements at NVIDIA’s GTC 2025, the document highlights a new wave of NVIDIA collaborations wi ... Read More
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The Worldwide Impact of MiCA and FCA Crypto Asset Regulations on Financial Markets and Innovation
This IDC Perspective discusses the worldwide impact of MiCA and FCA crypto asset regulations on financial markets and innovation. MiCA and FCA crypto asset regulations are setting new expectations for digital asset operations. Institutions must meet standards for governance, custody, transparency, a ... Read More
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