IDC
Tracing its origins to 1964, IDC emerges as a wholly-owned subsidiary of the International Data Group (IDG, Inc.), a venerable name in the realms of tech media, data dissemination, and marketing services worldwide.
IDC's assortment of Insights lines of business fulfills a vital role by empowering both business leaders and IT luminaries, alongside their supplier counterparts, with indispensable technological insights. Comprising seasoned analysts wielding decades of industry acumen, the global research unit champions in-depth consultation and research services that address the multifaceted nexus of contemporary business and technology. The span of IDC Insights coverage is expansive, encompassing critical sectors such as Energy, Financial, Government, Health, Manufacturing, and Retail.
By meticulously distilling complex technological nuances into comprehensible insights, IDC propels the transformation of information into actionable wisdom, thus charting a course for informed decision-making across diverse sectors and industries.
5,957 Reports from IDC
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U.S. Laser A3/A4 MFP Forecast, 2025–2029
This IDC study presents a five-year forecast for the U.S. laser A3/A4 MFP market. Unit shipments, value of shipments, and average selling value (ASV) information is presented. Data for 2022–2024 is actual, whereas data for 2025–2029 is projected. Shipments, value of shipments, and ASVs in this study ... Read More
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ServiceNow Acquires Logik.ai: Key Takeaways for B2B Commerce
This IDC Market Note examines ServiceNow's acquisition of Logik.ai, highlighting the main synergies with ServiceNow's offerings. This report outlines the key takeaways from the acquisition and its impact on the broader B2B digital commerce landscape."ServiceNow's recent acquisition of Logik.ai highl ... Read More
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U.S. Laser A3/A4 MFP Market Shares, 2024: A4 Resumes Annual Market Share Gain
This IDC study provides a review of the 2024 U.S. laser A3/A4 multifunction peripheral (MFP) market and vendor shares. Shipments, value of shipments, and ASVs in this study match data reported in IDC's 4Q24 Worldwide Quarterly Hardcopy Peripherals Tracker."In the prior three years, A3 MFPs again gai ... Read More
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Appian World 2025: AI in Process
Appian World 2025, held on April 27-30 in Denver, Colorado, delivered a stage on which the company did two main things. First, it showcased new and upcoming platform capabilities focused on GenAI and AI agents, to demonstrate how it can keep up with its key business automation platform competitors. ... Read More
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Experience-Driven Commerce: Why Personalization Matters in the B2B Buying Journey
This IDC Perspective analyzes the growing relevance of data-driven personalization in B2B buying journeys enabling organizations to shift from transactional selling to experience-driven partnerships. It explores how AI-powered and integrated systems can enable organizations to deliver relevant and c ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Healthcare Organization Worldwide, 2025
This IDC study presents the results of IDC's 2025 MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Healthcare continues to grapple with AI maturity as enhanced focus is placed on strategy, people, and technology as the driving forces behind an AI-fueled org ... Read More
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The Agentic AI "Standards" Race Is On
This IDC Perspective examines some of the emerging agentic AI integration protocols."Individual AI agents have value in the enterprise, but agentic AI has the potential to unleash transformative benefits to organizations," said Nancy Gohring, senior research director, AI at IDC. "However, without te ... Read More
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AiHPC Innovation's Private AI Journey: Balancing Performance, Compliance, and Control
This IDC Perspective explores AiHPC Innovation's (AiHPC) strategic deployment of private AI infrastructure in partnership with Equinix to support high-performance, regulated workloads in healthcare and research. It examines the motivations behind AiHPC's infrastructure decisions, technical architect ... Read More
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Secure Access Service Edge (SASE): Network and Security Convergence for the Hyper-Distributed Enterprise
This IDC Market Perspective on SASE provides IDC's taxonomy for our forthcoming SASE research and outlines the industry dynamics that have led to the shaping of this important market. "The rise and mainstream adoption of SASE is a seminal moment for tangible convergence of network and security techn ... Read More
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AI Planning and Orchestration Systems: AI21 Labs Introduces a New Approach to AI Accuracy
This IDC Market Note highlights AI21 Labs' introduction of a novel approach to agent orchestration and planning to enhance the accuracy and reliability of generative and agentic AI systems. This approach addresses the nondeterministic nature of large language and reasoning models through offline sim ... Read More
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Asia/Pacific Big Data and Analytics Software Forecast, 2025–2028
This IDC study presents a five-year forecast for the big data and analytics (BDA) software market from 2023 to 2028. It represents IDC's inaugural forecast for this market and uses 2023 as the baseline year."Data and analytics are no longer a luxury; they have become critical components of an organi ... Read More
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IDC PeerScape: Best Practices in Adopting Decision Intelligence
This IDC PeerScape offers advice to IT and business executives on how they can ensure success in the adoption of decision intelligence solutions."Decision intelligence is a new practice within organizations. It is largely leveraged for routine decisions that can be automated. As with any aspect of a ... Read More
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The Future of Enterprise Connectivity in Manufacturing — Key Investment Areas to Advance AI-Driven Operations
This IDC Perspective takes a look at top connectivity challenges, timelines for connectivity transformation, top areas for investment growth, and the impact of AI. Higher levels of automation and intelligence across the manufacturing floor are driving the need for faster, more reliable, and secure c ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Discrete Manufacturing Organization Worldwide, 2025
This IDC study presents the results of IDC's AI-Fueled Organization MaturityScape Benchmark Survey to help guide organizations on their AI maturity journey."Leading discrete manufacturing organizations start their AI journeys by establishing an effective strategy and vision that drives how they orga ... Read More
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IDC's Top 100 Worldwide Outsourcing-Managed Services Deals of 2022–2024
This IDC Market Perspective provides an overview analysis of the top 100 worldwide outsourcing-managed services deals in 2024 as well as trending analysis of these deals for 2022–2024."The combination of fundamental shifts in enterprise buying patterns and the shockwaves that the U.S. government is ... Read More
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Japan IT Infrastructure Services Forecast by Service Type and Infrastructure Type, 2025–2029
This IDC study contains market forecasts for the Japan IT infrastructure services market as of March 2025. The market size is divided into two customer types (service providers and enterprises), and each is further subdivided by service type for analysis. The enterprise segment forecast is further s ... Read More
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Zendesk Relate 2025: Driving AI-Powered Service Resolution Outcomes
This IDC Market Perspective discusses the announcements made by Zendesk at its annual Relate conference held in Las Vegas, Nevada, from March 25 to 27, 2025. Zendesk's Relate 2025 conference highlighted the company's advancements in AI-driven customer service solutions, particularly through the Zend ... Read More
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Japan AI Systems Forecast, 2025–2029
This IDC study summarizes the qualitative and quantitative analysis of the Japan AI systems market based on information collected by the end of March 2025.The Japan AI systems market will continue to experience high growth because of the spread of generative AI (GenAI). On the other hand, GenAI is e ... Read More
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NTT DATA Horizons 2025 Innovation Pathways: Oil & Gas Industry Perspective
This IDC Market Note analyzes the executive presentations delivered at the NTT DATA Horizons 2025 event at its office in Milan on March 26 and 27, 2025. The event highlighted NTT DATA's latest digital innovation projects, developed in collaboration with partners and customers, as well as several new ... Read More
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EMEA Future of Work Xchange 2025: Linking up HR and IT for Digital Business Success
This IDC Market Note discusses the IDC Future of Work Xchange 2025 event, where the best practices to ensure HR and IT collaboration took center stage. It summarizes key insights and takeaways from the event, focusing especially on how to best invest in AI use cases to benefit the workforce and empl ... Read More
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How Ready Are European Channel Partners to Support Xerox's Reinvention Strategy?
This IDC Market Perspective examines Xerox's readiness to execute on its Reinvention strategy with a partner-led approach in Europe, factoring in its planned acquisition of Lexmark. It includes an extract from IDC's 2024 Western European Print Vendor Channel Support Program Assessment, comparing Lex ... Read More
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The Impact of AI Agents on Business Automation
This IDC Market Perspective explores the impact of AI agents on business automation, highlighting AI agents’ ability to extend GenAI capabilities into actionable automation. It discusses how the impact of AI agents on the established business automation technology landscape will be shaped by the nat ... Read More
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Worldwide Enterprise-Class WLAN Market Shares, 2024: Amid a Market Reset, Vendors and Enterprises Look Toward AI, Security, and Wi-Fi 7
This IDC study reviews 2024 vendor revenue and shipments in the wireless local area network (WLAN) infrastructure market (excluding WLAN NICs) and shows the market's changes from 2023. Year-over-year and quarter-over-quarter changes are also shown."Despite annualized declining revenue in enterprise ... Read More
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Worldwide Solid State Drive Market Shares, 2024: A Historic Rebound
This IDC study examines the market share for the worldwide SSD market for calendar year 2024 and reviews the forces and dynamics that influenced the market."The worldwide SSD industry saw a significant rebound in 2024 after a challenging 2023, with revenue surging by over 100% year over year to $40. ... Read More
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Navigating Current Business Challenges and the Future of Office Printing — Insights from Print Vendors
This IDC Market Perspective presents responses from a brief survey IDC conducted with all major print and copy OEMs in March and April 2025. The survey aimed to capture an overall market assessment of the hardcopy industry. We used 10 open-ended questions for respondents to elaborate their thoughts ... Read More
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