Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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IDC MaturityScape Benchmark: AI-Fueled Public Sector Organization Worldwide, 2025
This IDC study presents the results of IDC's MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey."Public sector organizations are quickly adopting AI and proactively starting their AI journeys by establishing an effective strategy that provides responsible AI g ... Read More
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AI Text Generation Solutions for SMB Marketers
This IDC Perspective discusses how, for SMB marketing teams, AI text generation tools unlock faster, more scalable, and cost-effective content creation — crucial for competing with limited resources. These tools help small teams produce high-quality, on-brand content quickly, enabling faster campaig ... Read More
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Liferay Customer Summit UKI 2025: Composability, Pragmatic AI, and Partner-Driven Innovation in a Complex Digital Era
This IDC Market Note provides an analysis of the Liferay Customer Summit UKI 2025, held in mid-June in London. The event brought together Liferay leadership, customers, and partners to explore how the company is evolving its digital experience platform to meet enterprise needs in a complex technolog ... Read More
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ContentCon 2025: Unified Data Platform Enables Personalization with Context
This IDC Market Note discusses the announcements made by Contentstack at its annual ContentCon 2025 conference, held in Chicago, Illinois, from June 4 to 5. Contentstack used the event to unveil the Contentstack EDGE platform, which integrates content management, real-time data activation, omni-chan ... Read More
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What Today's Enterprises Want from the CX Services Industry of the Future
This IDC Perspective provides insights into expectations of enterprises from CX-focused service providers of tomorrow. CX-related services have reached a critical turning point in 2025, following the arrival of business transformative technology including GenAI and agentic technology. Many enterpris ... Read More
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Moveworks, data.World, Logik.ai, and ServiceNow Knowledge 2025 Deliver AI Platform and Market Expansion: What Does It Mean to Customers and Partners?
This IDC Market Note provides prescriptive guidance to ServiceNow customers and partners concerning the company's recently announced acquisitions of Moveworks, data.world, and Logik.ai and the announcements from Knowledge 2025. "ServiceNow continues to execute with customers and partners as the comp ... Read More
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In the Welter of AI, Should We Be Dusting off RACI?
This IDC Perspective examines the AI journey in the supply chain and the degree to which a management decision matrix such as RACI can be used to help identify appropriate levels of autonomous decision-making."As AI rapidly rolls out across supply chain processes, it seems prudent to consider the de ... Read More
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Strategic Alliances Leadership Council Panel: Strategic Alliances in the AI Era Overview
This IDC Market Note provides a comprehensive framework for building and maintaining effective ecosystem partnerships. Strategic alliances have become critical to business success, particularly in cloud computing, artificial intelligence, and digital transformation. IDC held a Strategic Alliances Le ... Read More
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Tavant AI Summit 2025: Unlocking the Power of AI with a Deep Bench of Ecosystem Partners
This IDC Market Note highlights IDC's key takeaways and themes from the multiday AI Summit. Tavant's AI Summit showcased the transformative power of AI across industries, emphasizing agentic AI, generative AI, and machine learning. The event highlighted the importance of AI in business model transfo ... Read More
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Eve: True AI-Augmented Practice Management
This IDC Vendor Profile offers an overview of one of the first providers of AI-enabled legal practice management. Eve has emerged as one of the top global providers of AI legal practice management focusing on labor, employment, and personal injury law. ... Read More
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Entrust Unifies Cryptography Management with New Security Platform
This IDC Market Note discusses Entrust's announcement of its Cryptographic Security Platform at the RSAC Conference 2025. The platform is designed to streamline the management of cryptographic assets such as keys, secrets, and certificates from a single inventory source, with custom dashboards for t ... Read More
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At AHIP 2025, a Humble Industry Emphasizes Trust in AI, Utilization Management, and Data
This IDC Perspective summarizes the forums at the AHIP 2025 conference held June 16–18 in Las Vegas. The presentations at the event show again how vendors with creative ideas can make healthcare better and the member healthcare experience more fulfilling."The AHIP conference always provides a snapsh ... Read More
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Digital Twins and Simulation Innovation at Siemens Realize LIVE Americas 2025
This IDC Market Note highlights the company announcements and road map showcased by Siemens at its Realize LIVE Americas event, which took place from June 1 to 4, 2025, in Detroit. Siemens showcased its advancements in digital twins and simulation at Realize LIVE Americas 2025, emphasizing AI-driven ... Read More
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Twilio Charts New Course with Preview of Its Customer Engagement Platform at Twilio SIGNAL 2025
This IDC Market Note discusses Twilio's preview of its customer engagement platform at Twilio SIGNAL 2025. Twilio is charting a new path for cloud communications.According to Courtney Munroe, research VP, Worldwide Telecommunications Research at IDC, "Twilio's SIGNAL 2025 announcement of its next-ge ... Read More
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Digital Twins and Simulation Innovation at Siemens Realize LIVE Americas 2025
This IDC Market Note highlights the company announcements and road map showcased by Siemens at its Realize LIVE Americas event, which took place from June 1 to 4, 2025, in Detroit. Siemens showcased its advancements in digital twins and simulation at Realize LIVE Americas 2025, emphasizing AI-driven ... Read More
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Qlik Connect 2025: Driving Transformation through Agentic AI and Data Innovation
This IDC Market Note breaks down announcements and insights from the recent Qlik Connect 2025 event held in Orlando, which IDC attended. The document looks specifically at developments related to analytics, data integration, AI, machine learning, and business intelligence (BI). IDC also offers its p ... Read More
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Telana's Strategic Evolution to a Multi-Cloud Partner: A Natural Progression in the Partner Ecosystem
Telana's formation in April 2025 through the merger of Ancoris and Sundown Solutions represents a strategic evolution into a multi-cloud powerhouse. Combining deep expertise in Google Cloud and Microsoft Azure, Telana is positioned to deliver outcome-driven solutions in AI, data, software developmen ... Read More
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Co-Selling in the Age of AI: An Overview by Google Cloud for Alliance Leaders
This IDC Market Note shares an overview of the Google Cloud session regarding co-selling in the AI era. The Strategic Alliances Leadership Council is a gathering of alliance and partner ecosystem executives interested in hearing IDC's latest research as well as sharing experiences and concerns about ... Read More
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BlackLine's BeyondTheBlack Tour London 2025: An Emphasis on Data, Process Improvement, AI, and ERP Integration
This IDC Market Note highlights key takeaways from BlackLine's BeyondTheBlack event, held at the De Vere Grand Connaught Rooms in London on June 17, 2025. It details announcements related to applications, data, partners, integrations, and the vendor's investments in artificial intelligence. ... Read More
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AWE USA 2025: Enterprise XR Highlights and Headlines
This IDC Market Note reviews and assesses some key enterprise-focused takeaways from AWE 2025, which was held in California in June and attracted >5,000 attendees."It was clear at AWE that a race is on to create AI- and XR-enabled 3D maps of the real world, and that expectations are high that AR ... Read More
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BlackLine's BeyondTheBlack Tour London 2025: The Evolving Office of the CFO, an Emphasis on Process Improvement, and Investments in AI
This IDC Market Note highlights key takeaways from BlackLine's BeyondTheBlack event held at the De Vere Grand Connaught Rooms in London on June 17, 2025. It details announcements related to applications, data, partners, and the company's investments in artificial intelligence (AI). ... Read More
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IDC PlanScape: Validation of Open Source Software Sources
This IDC PlanScape looks into the security aspect that enterprises should take into account when evaluating open source software sources used in their in-house projects."While there is no way to guarantee that open source code (or any code, for that matter) will be free of security vulnerabilities a ... Read More
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5G Slicing in Consumer Space and the Role of AI: A European Perspective
5G slicing is a feature that is expected to define new services based on premium and ultra secure connectivity for enterprises. But slicing will also open new opportunities for consumers, either with customer visibility to directly purchase the slice or as part of a solution with enhanced performanc ... Read More
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Arctic Wolf's Incident Response Retainer Plan: Why Didn't Anyone Think of This Before?
This IDC Market Note documents Arctic Wolf's recently announced Incident360 Retainer. This modern, assurance-based approach to incident response addresses limitations of traditional retainers. It provides predictable coverage, proactive readiness, and integrated tools that are especially suited for ... Read More
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elumo by essensys: Transforming Meeting Room Management in the Era of Hybrid Work
This IDC Market Note provides an overview of the current challenges associated with meeting room management in today's hybrid work environment, particularly the growing demand for solutions that support seamless booking, access, and utilization of shared spaces in flexible workplaces. It examines th ... Read More
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