Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by IDC
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Leveraging GenAI in Healthcare: How Fujita Health University Hospital Transformed Clinical Workflows by Leveraging Amazon Bedrock
This IDC Perspective showcases the GenAI case study from Fujita Health University in Japan. The initiative focuses on reducing physicians' administrative burden by automating the generation of hospital discharge summaries. By implementing this solution, FHU achieved a 90% reduction in the time requi ... Read More
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IDC MaturityScape Benchmark: AI-Fueled Organization in Asia/Pacific, 2025
This IDC study presents the results of IDC's MaturityScape Benchmark AI Survey to help guide organizations on their AI maturity journey. "Asia/Pacific organizations need to approach AI adoption with a clear road map that connects business priorities with scalable technology decisions. Given the rapi ... Read More
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IDC PeerScape: Practices to Modernize Communication and Collaboration for Business Agility and Enhanced Business Outcomes
This IDC PeerScape report emphasizes the need for organizations to adopt flexible, AI-driven, and hybrid unified communications and collaboration (UC&C) solutions to support modern work environments. It outlines three key practices: selecting technologies that enable hybrid work, adopting AI-pow ... Read More
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Google Cloud Next 2025: Furthering the Vision for an Agentic, Experience-Orchestrated Future
This IDC Market Perspective discusses how Google Cloud Next 2025 reinforced Google's AI-native strategy, emphasizing agentic orchestration as the future of business applications. Key innovations include the Customer Engagement Suite, which builds on Google's Vertex AI platform and leverages Gemini f ... Read More
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Asia/Pacific Channel Pulse: Distributors, VARs, and GSIs 2025
This IDC Market Perspective analyzes the evolving roles of distributors, VARs, and global systems integrators (GSIs) in the Asia/Pacific technology channel landscape. Amid economic volatility and shifting enterprise buying patterns, partners are accelerating their shift toward value-led services, ve ... Read More
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European 5G RedCap IoT Connectivity Market Forecast, 2025–2029
This IDC Market Forecast offers a comprehensive analysis of 5G reduced capability (RedCap), detailing its emergence as the critical "missing middle" in cellular IoT connectivity. It provides a five-year forecast for RedCap connections and spending in Europe, examines the market context that necessit ... Read More
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European eSIM Device Market Forecast, 2025–2029
This IDC Forecast provides analysis and forecasts for eSIM shipments and installed base in both the consumer and IoT markets. It includes forecasts of devices by eSIM specification."The European eSIM market is entering a pivotal phase of rapid acceleration, propelled by surging consumer awareness fr ... Read More
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Google Cloud’s Partnering Strategy — Building the Ecosystem for Agentic AI in EMEA
Google Cloud is doubling down on its identity as a platform and ecosystem company. At Next 25, the company made it clear that its future growth hinges on deep, flexible, and scalable partnerships. In the era of agentic AI and cloud 4.0, Google’s success will depend on how well it can co-innovate wit ... Read More
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IDC PeerScape: Practices to Successfully Modernize B2B Middleware
This IDC PeerScape highlights best practices provided in the IDC MarketScape for worldwide business-to-business middleware from December 2024. It highlights the collective learnings to provide best practices to companies looking to add or replace B2B technologies.According to Shari Lava, senior dire ... Read More
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The Future of Enterprise Connectivity in Retail — Key Investment Areas to Accelerate Efficiency and Time to Revenue
This IDC Perspective takes a look at top connectivity challenges, timelines for connectivity transformation, top areas for investment growth, and the impact of AI. Retailers face the onslaught of internal and external pressures to deliver a high-value experience to customers in physical stores and o ... Read More
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From Administrative Drain to Clinical Gain: The Case for Agentic AI in Prior Authorization for Healthcare Providers
This IDC Perspective explores how healthcare providers can radically streamline one of their most burdensome administrative processes, prior authorization (PA), through agentic AI. The document details the operational inefficiencies of legacy PA workflows, examines why traditional automation has fai ... Read More
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No, CLM Is Not Dead
This IDC Perspective challenges the notion that contract life-cycle management (CLM) is obsolete due to advancements in generative AI (GenAI). It argues that while GenAI offers capabilities such as data extraction and contract summarization, it lacks the tailored legal expertise, compliance, and str ... Read More
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Transforming the Software Development Life Cycle with Agentic AI
This IDC Market Perspective explores the transformative impact of agentic AI on the software development life cycle (SDLC), highlighting its potential to enhance operational efficiency, governance, and agility. As AI adoption accelerates, agentic AI is becoming a central force in transforming softwa ... Read More
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F5's Strategic Vision for Application Delivery and Security in the AI Era
This IDC Market Note discusses key themes and takeaways from F5 AppWorld, held in London, May 2025. The main themes highlighted include: F5's evolution to the App Delivery and Security Platform, AI Gateway, and strategic acquisitions and partnerships. It also addresses key considerations for F5 as i ... Read More
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Empowering Autonomous Commerce: How PayPal's MCP Server and Agent Toolkit Are Transforming AI-Driven Workflows
This IDC Market Perspective discusses how PayPal's Model Context Protocol (MCP) server and agentic toolkit are transforming AI-driven workflows. "PayPal's launch of the MCP server and Agent Toolkit signals a transformative leap from traditional, generative AI to a new era of agentic commerce — where ... Read More
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Quantum Computing + AI: Unlocking the Next Frontier of Enterprise Innovation
This IDC Perspective explores the key opportunities and hurdles in integrating AI with quantum computing, and vice versa, to inform stakeholders on navigating this complex, evolving landscape. The convergence of artificial intelligence (AI) and quantum computing represents one of the most transforma ... Read More
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Digital Sovereignty Priorities for Technology Services in Sub-Saharan Africa, 2024
This IDC Market Perspective explores digital sovereignty priorities for technology services in SSA. The report highlights current digital regulations and policies. In addition, it assesses the current and future trends, drivers, and challenges affecting sovereign cloud adoption in Nigeria, Kenya, an ... Read More
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Palmyra X5: Unlocking Enterprise-Scale AI with a Million Token Context Window
This IDC Market Perspective discusses the release and features of Palmyra X5. "Palmyra X5 demonstrates how large context windows and hybrid attention architectures are moving generative AI beyond simple text generation into the realm of true process automation for enterprises. By enabling the analys ... Read More
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Press Ganey Forsta Announces the Acquisition of InMoment, Creating a New Powerhouse in the Voice of the Customer and CX Markets
This IDC Market Note looks at the announcement made on May 14, 2025, by Press Ganey Forsta (PG Forsta) of its acquisition of InMoment. Given that both firms target the "voice of the customer" (VOC) and "customer experience" markets, this event is of interest to other firms targeting that market as w ... Read More
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Adapting Your Digital Twin Strategy in an AI and a Data Model–Based World
This IDC Perspective frames digital twin strategies in the context of today's data-model and AI-driven world. Now more than ever, companies require a unified strategy for industrial analytics initiatives to eliminate technical burden, reduce overlap in efforts, and drive high-quality insights for op ... Read More
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Ready or Not, Here Comes Agentic AI: Exploratory View from IT and Business Leaders at IDC Data Xchange 2025
The dedicated agentic AI roundtable discussion at IDC's Data Xchange 2025 in May 2025 highlighted the appetite for agentic AI across multiple business and operational use cases. Despite the potential of AI agents to transform businesses and reduce manual repetitive toil, challenges persist — such as ... Read More
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Worldwide Workstation Market Shares, 1Q25: Refreshes and AI Growth Trigger 13.4% Growth
This IDC study discusses worldwide workstation market shares in 1Q25."The workstation market continues to show strength as we get deeper into companies' refresh cycles and migrations," states Linn Huang, research vice president, Devices and Displays, IDC. "Expect AI use cases to keep the party going ... Read More
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AI on Cloud: End-User Adoption Trends in the Middle East and Africa, 2025
AI and cloud computing are no longer separate technology initiatives they are converging into a unified strategy for innovation and scalability. This interdependence is shaping how enterprises in the MEA region invest, deploy, and derive value from both technologies. This IDC Perspective examines en ... Read More
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Operational Technology (OT) Security: Building Resilient and Secure Manufacturing in EMEA
This IDC Perspective on OT security highlights the critical need for robust cybersecurity within EMEA's manufacturing sector, especially amid ongoing digital transformation. As AI-driven automation and the convergence of IT and OT systems heighten vulnerabilities, manufacturers are increasingly expo ... Read More
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AI Skills Unlocked: What Tech Vendors and IT Service Providers Need to Know
The IDC Market Perspective explores the evolving AI skills landscape for tech vendors and IT service providers, emphasizing the need for both technical and nontechnical competencies. As AI adoption accelerates, organizations must bridge skill gaps, comply with regulations, and deliver innovative sol ... Read More
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