Employee Assistance Program Services
Many businesses have rapidly adopted services offered by the Employee Assistance Program Services industry to help lower costs. For example, according to data from the Employee Assistance Trade Association, mental health disorders and substance abuse problems have been prevalent among working-age individuals. Left untreated, these problems can add to costs for employers, such as costs related to employee absenteeism and increased disability claims. As a result of the increased adoption of employee assistance programs (EAPs), the industry has experienced growth over the five years to 2019. In addition, the adoption of EAPs has been further exacerbated by a high return on investment for businesses that have EAPs. Due to these trends, industry revenue is expected to increase during the current period. Over the five years to 2024, industry revenue is forecast to continue expanding, as many EAP providers will likely focus on bolstering employee utilization rates.
This industry provides support for family, financial, career and legal issues through an employee’s benefits package. Industry operators provide a variety of services, including health coaching, nutrition and naturopathic advice. Employee assistance programs are often referred to as EAPs.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.
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