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Business Process Outsourcing Services in the UK - Industry Market Research Report

Publisher IBISWorld
Published Sep 13, 2024
Length 73 Pages
SKU # IBSS19342581

Description

Business Process Outsourcing Services in the UK - Industry Market Research Report


Business Process Outsourcing Services in the UK

Business process outsourcing (BPO) companies provide services to clients in all sectors of the economy, with the financial services and public sectors being particularly important markets. IT adoption and government expenditure have increased throughout the period, incentivising businesses to invest more heavily in IT systems and upgrades, supporting demand for BPO services.

Companies in this industry provide third-party business process outsourcing services on a contract basis. Clients outsource specific operations and business functions, including both back- and front-office tasks, to players in this industry. Industry operators also provide expert advice and assistance by planning and designing computer systems that integrate computer hardware, software and communication technologies. Facilities management services are not included in this industry.

This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares."

Table of Contents

73 Pages
ABOUT THIS INDUSTRY

Industry Definition
Main Activities
Similar Industries
Additional Resources

INDUSTRY AT A GLANCE

INDUSTRY PERFORMANCE

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

PRODUCTS & MARKETS

Supply Chain
Products & Services
Major Markets
Globalisation & Trade
Business Locations

COMPETITIVE LANDSCAPE

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Barriers to Entry

MAJOR COMPANIES

OPERATING CONDITIONS

Capital Intensity

KEY STATISTICS

Industry Data
Annual Change
Key Ratios

JARGON & GLOSSARY

Pricing

Currency Rates
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