Asian Americans and Technology - US

Published by: Mintel International Group Ltd.

Published: Feb. 1, 2010 - 116 Pages


Table of Contents

SCOPE AND THEMES


What you need to know


Definition


Sources


Consumer survey data


Abbreviations and terms


Abbreviations


Terms


EXECUTIVE SUMMARY


Asians embrace mobility


Taking content to go


PCs predominate


Traditional media less appealing than digital?


The web is a lifeline for Asians


Highly educated shoppers


Understanding the consumer


COMMUNICATING ON THE GO


Key points


Cellphone ownership by Asians


Figure 1: Cellphone ownership and spending on last cellphone bill, by race/Hispanic origin, July 2008-March 2009


Figure 2: Cellphone ownership, Asians by key demographics, December 2009


Cellphone activities by Asians - usage and interest


Cellphone activities of Asians by age


Figure 3: Cellphone activities, Asians by age, December 2009


Figure 4: Cellphone activities not used but of interest, Asians by age, December 2009


Cellphone activities of Asians by origin and language spoken


Figure 5: Cellphone activities, Asians by U.S. or non-U.S. born, december 2009


Figure 6: Cellphone activities, Asians by language spoken at home, december 2009


ENTERTAINMENT AND CONTENT ON THE GO


Key points


Portable entertainment - ownership and planning ahead


Portable entertainment ownership/interest by gender


Figure 7: Portable entertainment devices owned, Asians by gender, December 2009


Figure 8: Portable entertainment devices - interested in buying, Asians by gender, December 2009


Portable entertainment ownership/interest by age


Figure 9: Portable entertainment devices owned, Asians by age, December 2009


Figure 10: Portable entertainment devices - interested in buying, Asians by age, December 2009


Portable entertainment ownership/interest by household income


Figure 11: Portable entertainment devices owned, Asians by household income, December 2009


Figure 12: Portable entertainment devices - interested in buying, Asians by household income, December 2009


Portable entertainment ownership/interest by U.S. born/non-U.S. born


Figure 13: Portable entertainment devices owned, Asians by U.S. or non-U.S. born, December 2009


Portable entertainment ownership/interest by language spoken at home


Figure 14: Portable entertainment devices owned, Asians by language spoken at home, December 2009


Figure 15: Portable entertainment devices - interested in buying, Asians by language spoken at home, December 2009


Portable entertainment - MP3 players


Overall MP3 player ownership by race/Hispanic origin


Figure 16: MP3 ownership, intention to buy and average purchase price, by race/Hispanic origin and Asians by age and HH income, April 2008-June 2009


MP3 player features used


Figure 17: MP3 player features available, by race/Hispanic origin, April 2008-June 2009


Figure 18: MP3 player features available, Asians by age, April 2008-June 2009


Portable entertainment - gaming


Asian gaming device usage, by gender


Figure 19: Mobile gaming by Asians by device used, by gender, December 2009


Asian gaming device usage, by age


Figure 20: Mobile gaming by Asians by device used, by age, December 2009


Asian gaming device usage, by U.S. or non-U.S. born


Figure 21: Mobile gaming by Asians by device used, by U.S. or non-U.S. born, December 2009


Asian gaming device usage, by language spoken at home


Figure 22: Mobile gaming by Asians by device used, by language spoken at home, December 2009


Cameras


Ownership by Asians


Figure 23: Still camera ownership and average purchase price, by race/hispanic origin and Asians by age and HH income, April 2008-June 2009


Type of camera owned


Figure 24: Digital camera ownership (point and shoot vs SLR) and average purchase price, by race/hispanic origin and Asians by age and HH income, April 2008-June 2009


COMPUTING


Key points


Overall PC ownership by race/Hispanic origin


Figure 25: PC ownership, by race/Hispanic origin and asians by age and HH income, November 2008-June 2009


Figure 26: Number of PCs owned by household, by race/Hispanic origin and asians by age and HH income, November 2008-June 2009


Expenditure on a personal computer by race/Hispanic origin


Figure 27: Mean spending on last PC purchased, by race/Hispanic origin and asians by age and HH income, November 2008-June 2009


Ownership and planning ahead for PCs and related products


Ownership and planning ahead by gender


Figure 28: PCs and related products owned, Asians by gender, December 2009


Figure 29: PCs and related products - interested in buying, Asians by gender, December 2009


Ownership and planning ahead by age


Figure 30: PCs and related products owned, Asians by age, December 2009


Figure 31: PCs and related products - interested in buying, Asians by age, December 2009


Ownership and planning ahead by household income


Figure 32: PCs and related products owned, Asians by household income, December 2009


Figure 33: PCs and related products - interested in buying, Asians by household income, December 2009


Ownership and planning ahead by U.S. or non-U.S. born


Figure 34: PCs and related products owned, Asians by U.S. or non-U.S. born, December 2009


Figure 35: PCs and related products interested in buying, Asians by U.S. or non-U.S. born, December 2009


Ownership and planning ahead by language spoken at home


Figure 36: PCs and related products owned, Asians by language spoken at home, December 2009


Figure 37: PCs and related products - interested in buying, Asians by language spoken at home, December 2009


Activities performed on PCs by Asians


Figure 38: PC application usage, by race/Hispanic origin, November 2008-June 2009


Figure 39: PC application usage by Asians, by age and income groups, November 2008-June 2009


ENTERTAINMENT AT HOME


Key points


HOME ENTERTAINMENT


Ownership and planning ahead


Home entertainment ownership/interest by age


Figure 40: Home entertainment devices owned by Asians, by age, December 2009


Figure 41: Home entertainment devices - interested in buying, Asians by age, December 2009


Home entertainment ownership by household income


Figure 42: Home entertainment devices owned by Asians, by household income, December 2009


Home entertainment ownership by language spoken at home


Figure 43: Home entertainment devices owned by Asians, by language spoken at home, December 2009


Videogame playing


Men more likely gamers, except on social networking sites


Figure 44: Ways that Asians play videogames, by gender, December 2009


While youngest Asians are key, there are older gamers


Figure 45: Ways that Asians play videogames, by age, December 2009


Home communication services used


More mobility in younger groups limiting services used


Figure 46: Home communication services subscribed to by Asians, by age, December 2009


Household income a major determinant of service usage


Figure 47: Home communication services subscribed to by Asians, by household income, December 2009


Communication service usage in the Asian household by U.S. or non-U.S. born


Figure 48: Home communication services subscribed to by Asians, by U.S. or non-U.S. born, December 2009


DVR usage and attitudes among Asians


Women more likely to use DVRs to skip commercials


Figure 49: Asian attitudes and behavior regarding DVR usage, by gender, December 2009


THE WEB


Key points


Social networking


Figure 50: Social networking, number of profiles owned and hours per week used, Asians by key demographics, December 2009


Videos over the web


Attitudes towards online video by age


Figure 51: Asian attitudes towards online video, by age, December 2009


ONLINE ACTIVITIES AND PURCHASES


General online activities


Age largely not a determinant for Asians’ online activity


Figure 52: Online activities by Asians, by age, December 2009


Language spoken at home impacts online activities


Figure 53: Online activities by Asians, by language spoken at home, December 2009


Online entertainment activities


Asian online entertainment activities skew younger


Figure 54: Online entertainment activities by Asians, by age, December 2009


Asian online entertainment activities by language spoken at home


Figure 55: Online activities by Asians, by language spoken at home, December 2009


Online purchases by Asians - technology and entertainment products


Technology and entertainment products are researched online but where is the purchase?


Figure 56: Technology and entertainment products purchased online by Asians, by gender, December 2009


Online technology and entertainment purchases are driven by lifestage


Figure 57: Technology and entertainment products purchased online by Asians, by age, December 2009


Lower household income means higher technology and entertainment purchases online


Figure 58: Technology and entertainment products purchased online by Asians, by household income, December 2009


Language, a determining factor in purchasing technology but not entertainment products online


Figure 59: Technology and entertainment products purchased online by Asians, by language spoken at home, December 2009


Online purchases by Asians - miscellaneous products


Asian women dominate online purchase of miscellaneous products


Figure 60: Miscellaneous products purchased online by Asians, by gender, December 2009


Older Asians most likely to buy travel services online


Figure 61: Miscellaneous products purchased online by Asians, by age, December 2009


Less English spoken means less online purchasing


Figure 62: Miscellaneous products purchased online by Asians, by language spoken at home, December 2009


ATTITUDES TOWARDS TECHNOLOGY AND BUYING BEHAVIOR


Key points


General shopping behavior


General shopping behavior by race/Hispanic origin


Figure 63: General shopping behavior, by race/Hispanic origin, April 2008-June 2009


Asians’ general shopping behavior by age and household income


Figure 64: General shopping behavior, Asians by age, April 2008-June 2009


Figure 65: General shopping behavior, Asians by household income, April 2008-June 2009


Attitudes towards technology purchases


Attitudes towards technology purchases by race/Hispanic origin


Figure 66: Attitudes towards technology purchases, by race/Hispanic origin, April 2008-June 2009


Asian attitudes towards technology purchases by age and household income


Figure 67: Attitudes and behavior when shopping for technology/electronics, Asians by age, April 2008-June 2009


Figure 68: Attitudes and behavior when shopping for technology/electronics, Asians by household income, April 2008-June 2009


Frequency of shopping at home electronics stores


Figure 69: Frequency of visits to home electronics stores during the past month, by race/Hispanic origin, April 2008-June 2009


MARKETING AND ADVERTISEMENTS


Key points


EFFECTIVENESS OF ADVERTISEMENTS


The Asian consumer mindset


Figure 70: Impact of interactive advertising on Asians, by type of advertising, December 2009


Asian males slightly more open to interactive ads


Figure 71: Whether various types of interactive advertising helped respondent learn about a new product or service, Asians by gender, December 2009


Oldest respondents least likely to respond to most of the types of ads


Figure 72: Whether various types of interactive advertising helped respondent learn about a new product or service, Asians by age, December 2009


TELEVISION


Viewing preferences


U.S. or non-U.S. born impacts TV preferences


Figure 73: Television preferences, Asians, by U.S. or non-U.S. born, September 2009


Younger Asians tuning into Asian TV


Figure 74: Television language preferences, Asians, by age, September 2009


Advertisements


AT&T


Figure 75: AT&T U-Verse ad, June 2009


Hewlett-Packard


Figure 76: HP Pavilion ad, March 2008


MetroPCS


Figure 77: MetroPCS ad, January 2010


Sony


Figure 78: Sony VAIO ad, November 2009


DEMOGRAPHICS OF ASIAN AMERICANS


Key points


U.S. population diversity


Figure 79: Population, by race/Hispanic origin, 1970-2020


Figure 80: Asian/Pacific Islander, Black, and Hispanic populations, 1970-2020


Figure 81: Population, by race/Hispanic origin, 2004-14


U.S. Asian population


Asian population by age


Figure 82: U.S. Asian population, by age, 2004-14


Figure 83: U.S. population, by age, 2004-14


Figure 84: Generations, by race/Hispanic origin, 2009


Identifying Asian Americans


U.S. Asian geographic concentration


Figure 85: Asian geographic concentration, by region, 2008


Figure 86: Top 10 states, by total Asian population and percentage of state total population, 2008


Asian buying power by state


Figure 87: Top 10 states, by Asian buying power, 2008


Generational insights among Asian consumers


THE ASIAN HOUSEHOLD


Average household size


Figure 88: Average household size, by Hispanic origin/race of householder, 2001 and 2008


Average Asian household size by nationality/ancestral group


Figure 89: Average Asian family and household size, by nationality/ancestral group, 2000


Marital status of Asians


Figure 90: Marital status of Asians, by age, 2008


Figure 91: U.S. population marital status, by age, 2008


Top ethnicities


Figure 92: U.S. Asian population, by nationality/ancestral group, 2008


Asian cities and metros


Figure 93: Top 10 metropolitan areas with the largest number of Asian residents, 2005-07


Figure 94: Percentage of Asian nationality/ancestral group, by city, 2000


ASIAN AMERICANS AND EDUCATION


Asians’ educational attainment


Figure 95: Educational attainment of Asians, 2004


Asians’ educational attainment by nationality


Figure 96: Educational attainment of Asians, by detailed nationality/ancestral group, 2000


ASIAN AMERICAN EMPLOYMENT BY INDUSTRY


Technology plays an important role in Asian employment


Figure 97: Top 10 technology companies using H-1B Visas, 2000-09


Figure 98: Employment by industry, by race/Hispanic origin, 2008


ASIAN AMERICAN PURCHASING POWER


Asian income and purchasing power


Figure 99: Household income distribution for all households and Asian households, 2009


Figure 100: Purchasing power, by race/Hispanic origin, 2008


Household income by race/Hispanic origin


Figure 101: Median household income, by race and Hispanic origin of householder, 2008


Asian affluence, by nationality/ancestral group


Figure 102: Median household income, by top 10 Asian nationality/ancestral groups, 2000


ASIANS IN THIS NEW ECONOMY


Figure 103: U.S. unemployment rates by race/Hispanic origin, August 2009-December 2009


Asians’ attitudes towards their finances


Figure 104: Perception of being better or worse off than a year ago - Asians, by household income, September 2009


Financially solid by age


Figure 105: Perception of being better or worse off than a year ago - Asians, by age, September 2009


APPENDIX: OTHER USEFUL CONSUMER TABLES


Cellphone activities of Asians by household income


Figure 106: Cellphone activities used, Asians by household income, december 2009


Figure 107: Cellphone activities, not used but of interest, Asians by household income, december 2009


Asian gaming device usage, by household income


Figure 108: Mobile gaming by Asians by device used, by household income, December 2009


Home entertainment ownership/interest by gender


Figure 109: Home entertainment devices owned by Asians, by gender, December 2009


Home entertainment ownership by U.S. or non-U.S. born


Figure 110: Home entertainment devices owned by Asians, by U.S. or non-U.S. born, December 2009


Ways that Asians play videogames - by household income


Figure 111: Ways that Asians play videogames, by household income, December 2009


DVR usage and attitudes, by language spoken at home


Figure 112: Asian attitudes and behavior regarding DVR usage, by language spoken at home, December 2009


Miscellaneous product purchases, by household income


Figure 113: Miscellaneous products purchased online by Asians, by household income, December 2009


Miscellaneous product purchases, by U.S. or non-U.S. born


Figure 114: Miscellaneous products purchased online by Asians, by U.S. or non-U.S. born, December 2009


APPENDIX: TRADE ASSOCIATIONS






Abstract

When advertising to specific ethnicities, marketers all too often fall back on quick cultural references, for example by featuring Asian celebrities, foods or cultural icons in advertising. (As one example, recall the large numbers of ads featuring tigers and dragons spotted during the Beijing Olympics.) However, given the high levels of diversity of the Asian audience, this form of marketing becomes quite tricky, as there are significant differences between Chinese, Indian and Filipino cultures, not least including language. These ads also bear the risk of coming across as condescending to more Americanized Asians who may be less connected with their native cultures.

Instead, a better approach is to leverage real insights about the unique ways in which Asians interact with technology and make buying decisions. For example, as has been consistently reinforced throughout Mintel’s survey research, Asians are cautious buyers who prefer to thoroughly research products, particularly when it comes to expensive or complex purchases. Accordingly, marketing approaches that meet this strong need for detailed information are most likely to be effective. Sites with detailed specifications and step-by-step demos would thus be an important tactic.

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