A Textbook Case of Digital Transformation – National Library Board, Singapore
This IDC Buyer Case Study discusses the strategy developed and deployed by a traditional business in embracing digital technologies on mobile to transform its operating and business model — the National Library Board of Singapore. The challenges faced by this organization and the approach it took to overcome these challenges provide valuable lessons for companies facing a similar predicament in their own industries and looking for a blueprint to transform their business in the digital world.
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