Category: Software & Services
Software & Services market research reports by IDC
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Adobe Summit 2025: Agentic Experience Orchestration
This IDC Perspective summarizes Adobe's many product and partnership announcements at its Adobe Summit 2025 conference. "Adobe has embraced AI for many years, and its aggressive implementation of GenAI and agentic AI across its product lines builds on a long history of AI and machine learning develo ... Read More
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Tools and Guidance for Adherence to Compliance Standards
This IDC Perspective discusses best practices for implementing adherence to compliance standards and provides an overview of the types of tools that support these efforts. Compliance standards are regulations, guidelines, or policies that organizations must follow to ensure legal, ethical, and opera ... Read More
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Asia/Pacific Big Data and Analytics Software Forecast, 2025–2028
This IDC study presents a five-year forecast for the big data and analytics (BDA) software market from 2023 to 2028. It represents IDC's inaugural forecast for this market and uses 2023 as the baseline year."Data and analytics are no longer a luxury; they have become critical components of an organi ... Read More
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Amdocs Global Services and Studios Portfolio Evolves to Capture New Vertical Industry Opportunities
This IDC Market Note reviews Amdocs Global Services' portfolio announcements shared during 2025's Mobile World Congress. Amdocs is expanding its Global Services portfolio to reach new verticals and bring new offers to telco clients, leveraging digital, AI, cloud, and quality engineering to address c ... Read More
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Worldwide Content Delivery Networks Market Shares, 2024: Shifting Competitive Landscape Due to Security Services and Edge Compute
This IDC study provides the 2024 shares of the worldwide commercial CDN vendors. The document covers the market shares of key CDN providers and the "other" category. It includes information about revenue for key segments in the CDN market — namely, over-the-top (OTT) video, web, email and data, onli ... Read More
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Microsoft's $1.5 Billion Investment in the UAE's G42: Delivering AI Value on a Global Scale
This IDC Market Note emphasizes the UAE's transformation into a global innovation hub, fueled by economic resilience, strategic diversification, and impactful partnerships such as the one between Microsoft and G42 (an Abu Dhabi–based technology holding company founded in 2018, dedicated to advancing ... Read More
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GDC 2025 Postmortem: XR and 3D Software Development Tool, Platform, and Game Highlights
This IDC Market Note assesses some key XR-related news made and trends highlighted at the Game Developers Conference (GDC), which was held in mid-March."From Unity Technologies' 6.1 update news to Meta's sobering assessment of how the Quest user base changed in 2024, GDC 2025 didn't disappoint on th ... Read More
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IDC PlanScape: IT Product Management
Technology departments are in the business of delivering a range of technology services — communications, transaction processing, analytics, data, and so forth. By treating the major technology services as products — each with a set of desired outcomes, knowledge of customer needs, and life-cycle ma ... Read More
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Microsoft Entra ID Backup and Recovery Strategy: The Whys and Hows
This IDC Perspective highlights the need for dedicated third-party data protection services to ensure business continuity, compliance, and security of Microsoft Entra ID and why organizations should prioritize backing up Entra ID objects. Microsoft Entra ID (formerly Azure Active Directory) is a cri ... Read More
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Kaseya + Datto Connect Local: Rewiring MSP Growth in Asia/Pacific
This IDC Market Note provides an overview of the Kaseya + Datto Connect Local 2025 events held in Singapore, with a focus on partner enablement and managed services transformation in the Asia/Pacific region. The event highlighted Kaseya’s evolving strategy to support managed services providers (MSPs ... Read More
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Adobe Summit 2025: AI Takes Center Stage for Customer Experience Orchestration
This IDC Market Note discusses Adobe Summit 2025, which highlights launch of new AI agents and generative AI capabilities to augment and automate data, content, marketing, and customer journey workflows to drive unique, relevant, and personalized customer experiences. Adobe Summit 2025 introduced in ... Read More
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Adobe Summit 2025: AI-Driven Innovation in the New Golden Age of Design
This IDC Market Note explores the features, applications, partnerships, and impact of Adobe’s latest innovations as presented at Adobe’s flagship conference. The 2025 Adobe Summit showcased the evolution of AI from a tactical tool to an operational backbone, emphasizing the strategic importance of i ... Read More
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Geospatial Data and Intelligence as a Platform: Highlights from the 2025 Esri Federal GIS Conference
In this Market Note, IDC analyzes the key announcements made at the 2025 Esri Federal GIS Conference, held from February 24–26 at the Walter E. Washington Convention Center in Washington, D.C. The conference brought together federal government Esri users, selected state and local government users, a ... Read More
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Adobe Summit: Commerce Optimizer and the Path to AI Enablement in the Adobe Commerce Ecosystem
This IDC Perspective discusses Adobe Summit 2025 that featured announcements representing a significant evolution in the vendor's commerce capabilities, particularly in AI-driven personalization and optimization. While the full vision won't be realized until late 2025, the road map is compelling for ... Read More
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Oracle's 3Q25 Earnings Demonstrate Solid Progress Despite Slowed Growth
This IDC Market Note explores Oracle's FY 3Q25 financial results and the impact on key areas of the company's business. Oracle's FY 3Q25 earnings highlight the company's strategic focus on expanding cloud infrastructure, database innovation, and healthcare solutions. Key financials include a 63% inc ... Read More
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Capturing Developer Mindshare: An Assessment Tool for Evaluation, Planning, Strategy, and Implementation
This IDC Market Perspective outlines a five-level maturity model for cultivating developer mindshare. In addition, a detailed spreadsheet is provided for assessing an enterprise's developer mindshare efforts, planning next steps, and evaluating results. Combined, these resources provide a framework ... Read More
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IDC PlanScape: Application Modernization Approaches
This IDC PlanScape explores the common approaches to application modernization that prepare organizations against impending risks and allow them to adapt to emerging technologies. Application modernization is no longer a choice but a necessity for organizations aiming to reduce risks, improve effici ... Read More
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Adobe Posts Strong 1Q25 Earnings and AI Adoption
This IDC Market Note presents IDC’s opinion on Adobe’s 1Q25 financial results. While Wall Street was not impressed and Adobe’s stock plummeted double digit due to a weaker-than-expected outlook, much of Wall Street’s expectation was built on an AI monetization model that is not feasible for Adobe or ... Read More
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Google Launches South African Cloud Region: Implications for Service Providers and Cloud Customers
This IDC Market Note provides IDC's opinions on the impact of Google's in-country cloud region in Johannesburg, South Africa."Google's formal opening of its first African cloud datacenter is a significant commitment to the local market. Google is late to market with local resources, but has grown a ... Read More
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Adobe Summit 2025: Agentic AI Drives the "Golden Age of Design"
This IDC Market Note discusses Adobe's Summit 2025. Adobe Summit 2025 focused on the integration of agentic AI within digital experience workflows, emphasizing its application across diverse platforms. Keynotes explored the potential of AI to enhance content supply chain management and creative prod ... Read More
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IDC PlanScape: DevSecOps Tools Choice
This IDC PlanScape explains what CIOs, chief information security officers (CISOs), and other leaders should consider when evaluating their options to provide guidance on navigating the complex set of factors surrounding DevSecOps tool selection. It breaks the decision-making process into distinct c ... Read More
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Strategic Considerations for the Europe, Middle East, and Africa Telco API Market
The EMEA telco API market is evolving as telecom operators seek new revenue streams through B2B services, leveraging underutilized network capabilities. Initiatives like CAMARA and Open Gateway are pivotal in standardizing and commercializing network APIs. Despite challenges around data protection a ... Read More
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Salesforce Agentforce 2dx: Redefining AI Agent Development for the Enterprise
This IDC Market Note explores the significance of Salesforce’s Agentforce 2dx announcements at the annual Salesforce TDX conference within the broader landscape of AI technologies.“The release of Agentforce 2dx marks significant progress in the evolution of agentic AI developer technologies because ... Read More
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Modernization and Transformation: A Multitude of Software Pathways to Embrace
This IDC Perspective is an aid for the IT buyer on the many journeys organizations are making to modernize and transform their organizations in this new AI world.Organizations are moving quickly along the AI journey, including making more and faster decisions to migrate from on-premises applications ... Read More
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Quantifiable Metrics to Measure the Success of Application Platform Investments
This IDC Perspective provides guidance on the metrics organizations should use to gauge the impact of investments into application platforms. Application platforms are becoming standard for modern IT teams as they seek to increase developer productivity, application performance, and consistency arou ... Read More
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