Category: Software & Services
Software & Services market research reports by IDC
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European Business Automation Market Events, 1H25
This IDC Market Note highlights key developments in the business automation software market in Europe from January to June 2025, with a particular focus on product announcements and strategic initiatives driving end-to-end AI-powered automation. ... Read More
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ContentCon 2025: Unified Data Platform Enables Personalization with Context
This IDC Market Note discusses the announcements made by Contentstack at its annual ContentCon 2025 conference, held in Chicago, Illinois, from June 4 to 5. Contentstack used the event to unveil the Contentstack EDGE platform, which integrates content management, real-time data activation, omni-chan ... Read More
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Co-Selling in the Age of AI: An Overview by Google Cloud for Alliance Leaders
This IDC Market Note shares an overview of the Google Cloud session regarding co-selling in the AI era. The Strategic Alliances Leadership Council is a gathering of alliance and partner ecosystem executives interested in hearing IDC's latest research as well as sharing experiences and concerns about ... Read More
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elumo by essensys: Transforming Meeting Room Management in the Era of Hybrid Work
This IDC Market Note provides an overview of the current challenges associated with meeting room management in today's hybrid work environment, particularly the growing demand for solutions that support seamless booking, access, and utilization of shared spaces in flexible workplaces. It examines th ... Read More
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Infosec Europe 2025: Operationalizing Insight for Resilience and Control
This IDC Market Perspective highlights the 2025 Infosec Europe event, which took place in London in June against a backdrop of geopolitical instability and a ferocious, sophisticated cyberthreat landscape, with GenAI running through countless discussions as both a tool for security professionals and ... Read More
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IDC PlanScape: Open Innovation Tools to Improve Idea Management
This IDC PlanScape discusses why organizations should consider the open innovation approach and how to get the most out of it."Competition, cost, and time-to-market pressures make it critical for organizations to modernize their approach to identifying and nurturing innovative ideas," said Karen D. ... Read More
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Control Meets Agility: The Strategic Value of R2R and PL2P in One System
This IDC Perspective emphasizes the strategic importance of integrating record-to-report (R2R) and plan-to-perform (PL2P) systems for CFOs to enhance financial agility and foresight. It highlights the benefits of a unified platform that combines accurate reporting with dynamic planning, enabling fin ... Read More
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Oracle's 4Q25 Earnings Highlighted by IaaS Revenue Surging 52% in the Fourth Quarter
This IDC Market Note provides a discussion of Oracle's FY 4Q25 earnings. Oracle's fiscal year 2025 showcased robust growth, with total revenue reaching $57.4 billion, driven by a 52% surge in cloud infrastructure (IaaS) and a 27% increase in overall cloud revenue. The company's focus on AI and cloud ... Read More
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Google Leaps Ahead on AI for Enterprise Solutions: Implications for the European Telco Sector
This IDC Market Note examines Google Cloud’s evolving strategy, as highlighted by the company at the May 2025 Google Cloud Summit in Madrid. Google has positioned itself both as an AI infrastructure provider and, increasingly, as a service enabler through packaged AI and GenAI solutions.A dual-track ... Read More
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Google Cloud Next 2025: Furthering the Vision for an Agentic, Experience-Orchestrated Future
This IDC Market Perspective discusses how Google Cloud Next 2025 reinforced Google's AI-native strategy, emphasizing agentic orchestration as the future of business applications. Key innovations include the Customer Engagement Suite, which builds on Google's Vertex AI platform and leverages Gemini f ... Read More
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Transforming the Software Development Life Cycle with Agentic AI
This IDC Market Perspective explores the transformative impact of agentic AI on the software development life cycle (SDLC), highlighting its potential to enhance operational efficiency, governance, and agility. As AI adoption accelerates, agentic AI is becoming a central force in transforming softwa ... Read More
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IDC PeerScape: Practices to Successfully Modernize B2B Middleware
This IDC PeerScape highlights best practices provided in the IDC MarketScape for worldwide business-to-business middleware from December 2024. It highlights the collective learnings to provide best practices to companies looking to add or replace B2B technologies.According to Shari Lava, senior dire ... Read More
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Google Cloud’s Partnering Strategy — Building the Ecosystem for Agentic AI in EMEA
Google Cloud is doubling down on its identity as a platform and ecosystem company. At Next 25, the company made it clear that its future growth hinges on deep, flexible, and scalable partnerships. In the era of agentic AI and cloud 4.0, Google’s success will depend on how well it can co-innovate wit ... Read More
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The Iberian Blackout and Datacenter Providers' Response
This IDC Market Note highlights how datacenters in the Iberian Peninsula responded to a major electrical grid disruption. At around 10:30 UTC (11:30 a.m. in Portugal and 12:30 p.m. in Spain) on April 28, 2025, a massive electrical grid blackout impacted the Iberian Peninsula as well as some regions ... Read More
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From Code to Customer: Leveraging Vendor Ecosystems for Effective Developer Strategies
This IDC Market Perspective explores the importance of vendor ecosystems in enhancing developer strategies for technology companies in the Asia/Pacific region. It emphasizes the need for strategic alliances and robust developer ecosystems to drive innovation, growth, and customer loyalty. The piece ... Read More
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Key Service Desk KPIs
This IDC Perspective offers an overview of major key performance indicators (KPIs) for service desks, or help desks, highlighting their importance in evaluating efficiency and customer satisfaction. It emphasizes that while comparing performance, cost, budget, or staffing to that of the general mark ... Read More
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Safeguarding SaaS Application Data with Third-Party Data Protection
This IDC Perspective discusses the advantages of third-party data protection for SaaS applications. IDC research has found that despite the rising criticality of SaaS data, most organizations rely on the SaaS vendors' native data protection capabilities. This document delves into the reasons why thi ... Read More
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Questions to Ask Your SaaS Vendor to Assess Security Posture
This IDC Perspective discusses the importance of addressing cybersecurity questions during software procurement that cannot be understated to ensure third-party applications meet security requirements, the need for risk mitigation, compliance assurance, cost efficiency, and building trust. By evalua ... Read More
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Japan Digital Business Professional Services Forecast, 2025–2029
This IDC study summarizes the 2024 performance and market forecast for 2025–2029 of the Japan digital business (DB) professional services market, categorized into five types of service segments across two areas: business services and IT services. The DB professional services market in 2024 achieved ... Read More
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IDC PlanScape: DevSecOps Success Measurement
This IDC PlanScape highlights the importance of DevSecOps success measurement."Businesses need DevSecOps to protect critical digital investments and ensure reliable service delivery. But they also need to ensure they are operating cost effectively and that their DevSecOps investments are yielding th ... Read More
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Oracle Apps and Industry Analyst Summit: Infrastructure and Architecture as the Foundation of Customer Experience
This IDC Market Note focuses on the announcements and themes surrounding Oracle's customer experience (CX) suite highlighted at the Apps and Industry Analyst Summit. The company emphasized on the evolution of its CX suite as a cloud-native, AI-infused platform built on Oracle Cloud Infrastructure (O ... Read More
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Data Classification Taxonomy: It Is All About the Data
This IDC Market Perspective discusses the critical importance of data classification and protection in the context of digital transformation and AI advancements. It highlights IDC's data classification taxonomy, which categorizes data into public, internal, sensitive, and secret, emphasizing the nee ... Read More
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Key Announcements from RSAC 2025 for DevSecOps and Software Supply Chain Security
This IDC Perspective summarizes key product announcements and market developments from RSA Conference 2025, with a focus on application security. The event featured a surge of innovation across areas including securing AI agents and applications, modernizing application security testing, strengtheni ... Read More
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Japan Data Platform, Logistics, and Operations Forecast, 2025–2029
In this IDC study, we define the Japan data platform, logistics, and operations market as a competitive market and classify it into four categories: data protection, data security, data management systems, and other data governance. Based on revenue performance and market trends up to 2024, we forec ... Read More
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Windows Protected Print: A Comprehensive Look at the Impact of Microsoft's Efforts to Modernize Office Printing
This IDC Market Perspective examines Microsoft's efforts to modernize office printing through Windows Protected Print (WPP) and Universal Print. It highlights the need for secure, efficient printing in today's digital landscape, addressing challenges with legacy systems. With WPP, Microsoft has intr ... Read More
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