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NTT DATA’s Europe Horizons Innovation Summit and Analyst Forum 2026: Advancing Toward AI-Native, Full-Stack Transformation

Publisher IDC
Published Apr 21, 2026
Length 11 Pages
SKU # IDC21137780

Description

This IDC Market Perspective examines NTT DATA’s strategy and positioning following its Europe Horizons Innovation Summit and Analyst Forum in Milan, Italy. The event highlighted the company’s evolution toward an AI-native, full-stack transformation partner, underpinned by a structured AI strategy, industry-specific solutions, and a growing focus on services as software. IDC finds that NTT DATA is making measurable progress in operationalizing AI across its portfolio, supported by early productivity and automation gains. However, the company remains in transition, with scaling repeatable outcomes, prioritizing high-impact use cases, and strengthening market positioning emerging as key priorities for sustained growth in the AI-driven services market. “NTT DATA is making measurable progress in operationalizing its AI-native strategy, but its ability to scale repeatable, outcome-driven delivery will be the key determinant of long-term success,” says Jennifer Thomson, AVP, Global Services Insights.

Table of Contents

11 Pages

Executive Snapshot

Key takeaways

Recommended actions

New Market Developments and Dynamics

NTT DATA’s journey to AI-native transformation

AI strategy: A structured and increasingly central operating model

From AI strategy to delivery model: Toward AI-native services

Early proof points and path to scale

Responsible innovation: From principle to scaling mechanism

Portfolio: Broad capability base supporting AI-led transformation

Industry focus: Prioritizing core processes for AI-driven value

European strategy: Sovereignty and ecosystem as growth drivers

Innovation model: Co-creation as a bridge to industrialization

Client value: AI enabling high-value core processes

Networking infrastructure: From bottleneck to strategic differentiator

Advice for the Services Provider

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