Enabling Engagement Flexibility Through Talent Management
This IDC Market Perspective focuses on the challenges in rapid mobilization caused mainly by skills shortages. With examples from successful practices among services companies, we discuss how to deal with challenges and suggest key actions to services companies. The digital era requires services companies to fundamentally change the way they work. In a series of five documents we explore these changes with a focus on how services businesses can best adapt and thrive in this new era. "Organizations in all industries are looking to transform themselves to take advantage of digital opportunities, but they need help from systems integrators as they don't have the skills themselves," said Tom Seal, senior program director, IDC European Services. "But we often hear that the SIs are actually inhibitors to transformation because of their own lack of skills. To satisfy their customers, services companies need raise their game."
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