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The CIO's IT Organizational Transformation Management Guide: Leading Your Direct Reports

The CIO's IT Organizational Transformation Management Guide: Leading Your Direct Reports

This IDC Perspective discusses the critical role of the CIO's direct reports in IT organizational transformation. It discusses considerations and obstacles specific to the CIO's team and lays out a framework for succeeding with organizational transformation at scale. This document is one of a series of IDC documents that offer CIOs actionable guides to IT organizational transformation among three types of stakeholders: direct reports, C-level executives, and LOB executives. Digital transformation has created enormous strain on global IT organizations, which are being asked to transform themselves to meet competitive challenges in markets and technologies. For a more complete discussion of IT organizational change, see The CIO's IT Organizational Transformation Management Guide: Winning and Keeping C-Suite Support (IDC #US44243618, September 2018) and The CIO's IT Organizational Transformation Management Guide: Winning and Keeping LOB Executives' Support (IDC #US44243418, September 2018). "Direct reports represent the CIO's most challenging and important audience for organizational transformation," says Marc Strohlein, adjunct analyst with IDC's IT Executive Programs (IEP). "CIOs need to unleash the creativity, energy, and passion embedded in their organizations, starting with their direct reports. If the direct report leadership tier is not aligned with desired mission outcomes for both IT and the broader enterprise, failure is likely."


Executive Snapshot
Situation Overview
Why Engage Direct Reports in IT Organizational Transformation?
The IT Organizational Transformation Imperative
Engaging Direct Reports in IT Organizational Transformation
What's Different About IT Organizational Transformation in the Digital Era?
Nearly Everything Changes
Adaptation and Resilience Are Now Imperatives
Experimentation Is Essential
Agile, Iterative Development, and Operation Are the New Normal
Significant Role Changes Are Necessary
Objectives for Working with CIO Direct Reports to Drive Organizational Change
Best Practices
Challenges of Working with CIO Direct Reports
Crafting an IT Organizational Transformation Strategy for Working with Direct Reports
Keep the IT Organization Vision Grounded in Digital Business Needs
Work with Direct Reports to Create a Detailed Vision
Divide and Conquer
Expect Resistance and Prepare
Focus on Culture, One Person at a Time
Encourage and Develop Entrepreneurial Behaviors
Create a Data-Driven IT Strategy
Tie Metrics and Rewards to Change
Advice for the Technology Leader
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Synopsis

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