The Packing and Shipping Service Franchise industry has struggled to regain traction over the five years to 2017, as more businesses and households are increasingly engaging with digital communication, thereby lowering demand for a breadth of document and mailing services. Although the economic environment for small businesses has improved, the threat of e-commerce has facilitated greater price-based competition, translating to weak revenue growth. Over the five years to 2022, the rising prevalence of online services will continue to restrain the industry's revenue and profit growth. Successful franchises will need to branch out into value-adding services that draw small businesses into their stores, as businesses and consumers will continue to seek more economical options to ship domestic and international packages. However, other establishments will leave the industry altogether, focusing on more generalized business services.
Establishments in this industry provide parcel packing and shipping, mailbox rental, other mail services and office support services. Reports in our Business Franchise collection focus solely on the operation of franchised outlets and exclude nonfranchise data. They show the total number of franchise outlets, total franchise revenue and the average profit margin earned by franchisees. Our reports also highlight the largest franchisors by market share.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.