Although industry growth took a hit during the recession, revenue is expected to continue climbing steadily over the current five-year period as healthcare expenditure and technology rise. Advancements in technology and telecommunications may constrain domestic growth, though, since the pervasive nature of the internet allows the industry's services to be conducted almost anywhere in the world. Therefore, price-based competition will remain high and industry operators will have to set themselves apart from overseas operations in the next five years. However, sustained developments in healthcare records technology will provide industry operators a chance to continue developing voice-to-text systems.
This industry encompasses several services: letter or resume writing; document editing or proofreading; word processing or desktop publishing; transcription or dictation; and other secretarial services. This industry does not include document translation services, graphic design, court reporting, prepress and postpress services, or document copying services.
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares.