WNS Influencer Day 2019: Cocreating Process Transformation

WNS Influencer Day 2019: Cocreating Process Transformation

This IDC Market Note provides key takeaways of three IDC analysts who participated in WNS' 2019 Influencer Day, which was held in New Orleans, Louisiana, on April 18, 2019.

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Executive Snapshot
In This Market Note
IDC's Point of View
Jen Hamel: WNS Looks to Strengthen and Expand Client Relationships with Cocreation Underpinned by Its Digital, Analytics, and Automation Capabilities
Xiao-Fei Zhang: WNS Leverages Automation, Domain Knowledge, and Analytics to Drive Larger Deals
Aly Pinder: WNS Provides Industry-Specific Business Process Solutions for Manufacturers as They Adapt to Disruptive Forces in the Era of Customer Value and New Business Models
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