Category: Service Industries
Service Industries market research reports by IDC
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Understanding the Legacy Core — Empirical Evaluation and Decisioning
Understanding the Legacy Core — Empirical Evaluation and Decisioning This IDC Perspective provides an evaluation framework to objectively determine the current status of legacy core banking systems. The advent of cloud, artificial intelligence, and application programming interfaces (APIs) has broug ... Read More
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The Promise, Perils, and Applicability of DeFi
The Promise, Perils, and Applicability of DeFi This IDC Perspective provides insight into the inner workings of decentralized finance (DeFi) by exploring its evolution to its current form, market incentives, and structure. The study also highlights the key potentials of DeFi, as well as its associat ... Read More
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New Ways to Manage, Measure, and Lead Employees — A Human-First Approach to Organizational Agility in the Future of Work, Part 2: Agile Leadership
New Ways to Manage, Measure, and Lead Employees — A Human-First Approach to Organizational Agility in the Future of Work, Part 2: Agile Leadership This IDC Market Perspective is the second of a three-part series of documents exploring the key organizational components needed for a shift to more agil ... Read More
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How Asia/Pacific Organizations Are Improving Productivity and Efficiency via IoT Video Use Cases
How Asia/Pacific Organizations Are Improving Productivity and Efficiency via IoT Video Use Cases This IDC Market Note discusses how enterprises are deploying connected IP cameras and analytics for multiple use cases that primarily improve business productivity and/or efficiency. It also discusses ho ... Read More
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European HCM and Payroll Management Applications Market Forecast, 2021–2026
European HCM and Payroll Management Applications Market Forecast, 2021–2026 This IDC Market Forecast document provides analysis and sizing of the European HCM and payroll management applications market for 2019–2021 and forecasts for 2022–2026. The study segments the combined human capital managemen ... Read More
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The Need for Harmonized ESG Reporting for Financial Entities
The Need for Harmonized ESG Reporting for Financial Entities The environmental, social, and governance (ESG) reporting landscape for financial entities is being rapidly reshaped. To meet investor needs, financial accounting standards boards are creating new frameworks to develop comprehensive sustai ... Read More
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Metaverse Implications for Financial Services
Metaverse Implications for Financial Services This IDC Perspective introduces the metaverse and provides insights into its development, major players working toward the creation of the metaverse, and its implications for the financial services industry."Although the metaverse may still be a somewhat ... Read More
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Worldwide IT Leasing and Financing Forecast, 2022–2026: Top 25 Countries Experience Steady Growth
Worldwide IT Leasing and Financing Forecast, 2022–2026: Top 25 Countries Experience Steady Growth This IDC study provides guidance and revised forecasts for IT leasing, financing, and flexible consumption providers as they navigate the next stages of enterprise resiliency."IDC observes steady deman ... Read More
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Growth of Video Data Expected to Drive Both On- and Off-Premises Storage Infrastructure Growth
Growth of Video Data Expected to Drive Both On- and Off-Premises Storage Infrastructure Growth This IDC Market Note reviews and discusses survey findings around video data growth. The IDC's Video Surveillance Survey, 2022, reveals enterprises' expectations about video data growth and how they will h ... Read More
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Europe Enterprise Resource Management Applications Market Forecast, 2021–2026
Europe Enterprise Resource Management Applications Market Forecast, 2021–2026 This IDC Market Forecast analyzes and sizes the European ERM applications market for 2019–2021, with a forecast of market development for 2022–2026. The study segments the ERM applications market by functional market (eigh ... Read More
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Accenture and Johnson Controls Join Forces and Launch Innovation Centers for Intelligent Building Management
Accenture and Johnson Controls Join Forces and Launch Innovation Centers for Intelligent Building Management This IDC Market Note highlights a new collaboration between Johnson Controls and Accenture announced in June 2022. Through this partnership, they will deploy joint solutions focused on end-to ... Read More
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Video Surveillance in Business Intelligence: Video Data as a Corporate Asset
Video Surveillance in Business Intelligence: Video Data as a Corporate Asset This IDC Market Perspective highlights the importance of video data in business intelligence. Enterprises are increasingly utilizing video surveillance data to inform business planners on the state of business operations. A ... Read More
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IDC PlanScape: Modernizing IT Financial Management with FinOps and Digital Business
IDC PlanScape: Modernizing IT Financial Management with FinOps and Digital Business This IDC study discusses the modernization of IT financial management."Most organizations recognize the need to better control their cloud spend and the need to define a new financial governance model to support the ... Read More
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CIO Guidance: Building a FinOps Team
CIO Guidance: Building a FinOps Team This IDC Perspective focuses on the value of investing in the management practice called FinOps, examining not just these issues surrounding cloud spend but also creating a FinOps governance culture that will optimize cloud value across the enterprise. The unique ... Read More
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The Future of Industries in Latin America
The Future of Industries in Latin America The future of Latin American industries and organizations looks exciting but still challenging. Most consumers have turned to the Internet for whatever product or service they want; they also want secure payment methods and effective delivery. This translate ... Read More
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Worldwide Financial Applications Market Shares, 2021: Addressing the Challenges of the Digital-First World CFO
Worldwide Financial Applications Market Shares, 2021: Addressing the Challenges of the Digital-First World CFO This IDC study examines the market for financial applications, which is expected to see solid growth, in part because of the sharper focus on financial applications — a prominent side effec ... Read More
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U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market
U.S. SMB Telecom Voice and Data Services Market Shares, 2021: Cable Continues Increasing Its Share of SMB Market This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market. "Cable operators continue to excel in ... Read More
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Scaling Talent Acquisition with Phenom's High-Volume Hiring Solution
Scaling Talent Acquisition with Phenom's High-Volume Hiring Solution This IDC Market Note discusses Phenom's launch of the company's High-Volume Hiring solution. Phenom's High-Volume Hiring solution utilizes extensive automation capabilities designed to allow recruiters the bandwidth to think strat ... Read More
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Top 6 Trends in Smart Facilities for 2022
Top 6 Trends in Smart Facilities for 2022 This IDC Perspective offers a viewpoint, based upon customer discussions, of the top 6 concerns, and or opportunities, that are common to many owners and operators of smart facilities. The challenges are many, yet opportunities for more efficient and sustain ... Read More
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Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2021: A Banner Growth Year
Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2021: A Banner Growth Year This IDC study examines the human capital management and payroll applications software market for the 2019–2021 period."The market for HCM and payroll applications recovered from the downt ... Read More
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A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook
A Cross-Cutting View of European Verticals: Benchmarking IT, GDP, and Employment, 2020 and 2022 outlook This IDC Market Perspective analyzes vertical market indicators in Europe to understand the structure, size, and economic importance of industry sectors on the continent. The study focuses on the ... Read More
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Digital-First World: Human Resources and the Modern Employee
Digital-First World: Human Resources and the Modern Employee This IDC Perspective looks at the human resources role as it relates to the employee, and how the modern employee expects more from its place of employment now and well into the future. The endemic world is hopefully upon us. Employees ar ... Read More
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Employee Experience: Maximizing Employee Experience Opportunity Requires a New Strategy, Not Just New Tools
Employee Experience: Maximizing Employee Experience Opportunity Requires a New Strategy, Not Just New Tools This IDC Market Perspective assesses common approaches to employee experience (EX) at the stakeholder level. The assessment looks at the most common organizational starting points for EX and r ... Read More
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Six Ways Insurers Can Radically Transform
Six Ways Insurers Can Radically Transform This IDC Perspective aims to shape the digital insurance growth story by looking into the current and prospective strategic measures that insurers must undertake to survive in today's interconnected world. Further, this report helps identify the digital cons ... Read More
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Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance
Corporate Banks Evolve Their Digitally Enabled Hybrid Workplaces From Resilience to Performance This IDC Perspective illustrates hybrid work model in the banking industry, highlighting its related opportunities and challenges in this highly regulated industry. The hybrid work model is here to stay. ... Read More
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