Category: Service Industries
Service Industries market research reports by IDC
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Comcast Business Analyst Day 2022: Comcast Strategizing to Move Upmarket
Comcast Business Analyst Day 2022: Comcast Strategizing to Move Upmarket This IDC Market Note discusses key announcements and points of interest from Comcast Business Analyst Day held in March 2022. Please Note: Extended description available upon request. ... Read More
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From Rigid to Resilient: The Rise of Hybrid Work
From Rigid to Resilient: The Rise of Hybrid Work This IDC Perspective focuses on the common and unique cultural experiences global organizations face in implementing hybrid work models in a time of tremendous disruption that includes but spans well beyond the COVID-19 pandemic. Organizations are rea ... Read More
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New Ways to Manage, Measure, and Lead Employees — A Human-First Approach to Organizational Agility in Future of Work, Part 1: Workforce Management
New Ways to Manage, Measure, and Lead Employees — A Human-First Approach to Organizational Agility in Future of Work, Part 1: Workforce Management This IDC Market Perspective is the first of a three-part series of documents exploring the key organizational components needed for a shift to a more agi ... Read More
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Asia/Pacific (Excluding Japan) Business Consulting Services Market Forecast, 2021–2025
Asia/Pacific (Excluding Japan) Business Consulting Services Market Forecast, 2021–2025 This IDC study provides the revenue forecast for the APEJ business consulting services market for the 2021–2025 period. It includes advice for business consulting service providers and an analysis of the key marke ... Read More
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Digital Operational Resilience: New European Regulatory Initiatives Herald Significant Change for the Financial Services Sector and ICT Third-Party Service Providers
Digital Operational Resilience: New European Regulatory Initiatives Herald Significant Change for the Financial Services Sector and ICT Third-Party Service Providers This IDC Perspective provides an overview of key drivers for digital operational resilience, proposed regulatory requirements for the ... Read More
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Managing the Proliferating Roles of the CIO
Managing the Proliferating Roles of the CIO This IDC Perspective is intended to help CIOs understand why the proliferating growth of responsibilities is happening, what those new "hats" are likely to be, and how they can manage them while keeping the eye on the ball of managing the IT organization a ... Read More
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IDC MaturityScape: Hybrid Work 1.0
IDC MaturityScape: Hybrid Work 1.0 This IDC study describes the organizational characteristics at five levels of hybrid work maturity, from a completely ad hoc approach with limited thought and planning related to hybrid work models to one in which a hybrid work strategy is woven into the organizati ... Read More
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Video Surveillance and Physical Security: Integrating Video Telemetry into a Comprehensive, Situationally Aware Security Capability
Video Surveillance and Physical Security: Integrating Video Telemetry into a Comprehensive, Situationally Aware Security Capability This IDC Perspective looks at how to integrate video telemetry into a comprehensive, situationally aware security capability. The objective of physical security is to ... Read More
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Digital Lending Surge Attracts Increasing Fraud Schemes
Digital Lending Surge Attracts Increasing Fraud Schemes This IDC Perspective examines the increasing fraud threat faced by digital lenders in their efforts to provide rapid and convenient credit decisions to borrowers. Both financial institutions (FIs) and fintechs are susceptible to criminal activi ... Read More
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Cyberinsurance: Costs and Requirements Are Rising
Cyberinsurance: Costs and Requirements Are Rising This IDC Perspective outlines IDC's research regarding the rising costs, growing limitations, and latest developments in the cyberinsurance industry. Since the inception of cyberinsurance in the early 2000s, organization saw this as a way to deal wit ... Read More
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Insurance on the Cloud: Results from the 2021 CloudPath Survey
Insurance on the Cloud: Results from the 2021 CloudPath Survey This IDC Perspective reviews the findings of IDC's 2021 Worldwide Industry CloudPath Survey, specifically for the insurance industry. Cloud services are an essential component of insurers' business strategy to drive innovation and maint ... Read More
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IDC's Worldwide Physical Security Technology Taxonomy, 2022
IDC's Worldwide Physical Security Technology Taxonomy, 2022 This IDC study presents IDC's taxonomy for physical security technology. The video surveillance market is increasingly becoming an essential component of the large physical security technology market. However, it is not the only component, ... Read More
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IDC PeerScape: Practices to Outsource Business Process Services
IDC PeerScape: Practices to Outsource Business Process Services This IDC PeerScape outlines key advice for IT and LOB decision makers who are considering outsourcing business process services."Outsourcing back- and front-office functions continues to shift away from pure labor arbitrage models to p ... Read More
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Talent Retention: Modernize the Total Compensation Statement
Talent Retention: Modernize the Total Compensation Statement This IDC Perspective helps employers make sure that the workforce is aware of the full investment the company has made and is making in them on a regular basis. There has been tremendous turnover in the workforce over the past 18–24 month ... Read More
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Banking Customer Experience Strategic Priorities Using Artificial Intelligence: Results from the AI Path Survey
Banking Customer Experience Strategic Priorities Using Artificial Intelligence: Results from the AI Path Survey This IDC Perspective reviews the findings of IDC's 2021 Worldwide Industry AI Path Survey specifically for artificial intelligence (AI) as a transformational technology in the customer exp ... Read More
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IDC Financial Insights' Worldwide Capital Markets Taxonomy, 2022
IDC Financial Insights' Worldwide Capital Markets Taxonomy, 2022 This IDC Financial Insights study provides a functional structure of the global capital markets industry. It focuses on the business lines and functions within capital markets that drive technology spending. It provides the fundamenta ... Read More
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Enabling End-to-End Recruiting Technology Solutions with Jobvite's Evolve Talent Acquisition Suite
Enabling End-to-End Recruiting Technology Solutions with Jobvite's Evolve Talent Acquisition Suite This IDC Market Note discusses Jobvite's launch of the Evolve Talent Acquisition Suite. As the talent acquisition technology vendor landscape continues to expand, multiple providers with niche solution ... Read More
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Andjaro Workforce Management: Improving Staffing Visibility and Connecting Employees With New Opportunities
Andjaro Workforce Management: Improving Staffing Visibility and Connecting Employees With New Opportunities This IDC Market Note covers our conversation with Andjaro, a French workforce management provider that specializes in the provision of staffing solutions across several different verticals. Th ... Read More
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The Role of Corporate Philanthropy in ESG Strategy
The Role of Corporate Philanthropy in ESG Strategy This IDC Market Note provides background on corporate philanthropy, context on its place in business, its effects on operations, and how it can be effectively implemented and managed. Corporate purpose is the common ground between a firm's ability t ... Read More
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Enhancing Career Site Experience with SmartRecruiters Attrax
Enhancing Career Site Experience with SmartRecruiters Attrax This IDC Market Note discusses the acquisition of Attrax by SmartRecruiters.Traditionally, recruitment marketing solutions were focused on ensuring open positions were appearing on relevant job boards in a timely manner. As talent acquisit ... Read More
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A New Technology-Driven Compliance Operating Model for Banks
A New Technology-Driven Compliance Operating Model for Banks This IDC Perspective reviews the components, or building blocks, of a technology-driven compliance model. Designing a technology-driven compliance operating model is not an easy task. National, regional, and global banks struggle to put to ... Read More
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IDC Financial Insights' Worldwide Banking Taxonomy, 2022
IDC Financial Insights' Worldwide Banking Taxonomy, 2022 This IDC Financial Insights study provides a functional structure of the global banking industry. It focuses on the business lines and functions within banking that drive technology spending and provides the fundamental organization behind IDC ... Read More
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Elevating Offer Management in Talent Acquisition to Cultivate Future of Work Culture
Elevating Offer Management in Talent Acquisition to Cultivate Future of Work Culture This IDC Perspective discusses the evolution of offer management in talent acquisition to improve recruiting outcomes. It examines the key drivers behind investment in offer management and pay equity technologies in ... Read More
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Vendors to Watch to Enable Provider Data Management for Payers, 2022
Vendors to Watch to Enable Provider Data Management for Payers, 2022 This IDC Perspective identifies five vendors in the provider data management market that did not qualify for the recent IDC MarketScape of this market but are still identified as "vendors to watch" in this active space. Seven vendo ... Read More
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IDC Financial Insights' Worldwide Insurance Taxonomy, 2022: Release V1, 2022
IDC Financial Insights' Worldwide Insurance Taxonomy, 2022: Release V1, 2022 This IDC study provides a functional structure of the global insurance industry. It focuses on the business lines and functions within insurance that drive technology spending and provides the fundamental organization behin ... Read More
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