Category: Service Industries
Service Industries market research reports by IDC
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Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere
Streaming and Real-Time Data Redefined and Superimposed on IDC's Global DataSphere This IDC Market Perspective defines (or redefines) streaming data, real-time data, and ultra-real-time data, and the volume of data created in IDC's Global DataSphere in 2022 that fall into these subsegmentations is e ... Read More
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Highlights from IDC's European Future of Work XChange 2023
Highlights from IDC's European Future of Work XChange 2023 This IDC Market Perspective provides an overview of the topics addressed during IDC's 2023 European Future of Work XChange Summit, with the theme "Becoming a purpose-led organization — beyond branding." It also shares some results of a pre-e ... Read More
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Worldwide and U.S. Business Consulting Services Forecast, 2023–2027
Worldwide and U.S. Business Consulting Services Forecast, 2023–2027 This IDC study provides an analysis of the worldwide business consulting services market for the 2023–2027 forecast period."We have moved to an instability economy where consumers continue to spend but less predictably. There is le ... Read More
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Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate
Enterprise Intelligence in Financial Services: Accelerating Decision Velocity to Scale and Differentiate This IDC Perspective examines the concept of enterprise intelligence that helps institutions make faster decisions based on location-independent data, analytics, AI/ML, and automation and that su ... Read More
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New Regulations for Operational Resiliency
New Regulations for Operational Resiliency This IDC Perspective discusses the new regulations for operational resiliency. The increase in cybersecurity attacks in financial services is posing a significant threat to the safety and soundness of the financial system. For this reason, IDC expects regul ... Read More
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Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference
Financial Planning and Analysis: Machine Learning and Artificial Intelligence Make a Difference This IDC Perspective discusses the importance of FP&A and the current issues with ML and AI. It discusses ML and AI applications in FP&A and how they will change the skill in the profession. The d ... Read More
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Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts
Embedded Finance and Banking as a Service Fuels Customer Experience Modernization Efforts This IDC Perspective discusses how embedded finance and banking as a service is modernizing the customer experience. There is much discussion about the term embedded finance, primarily in the context of other t ... Read More
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Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts
Digital Workspace Virtualization in the Small and Medium-Sized Business Markets — Trends and Impacts This IDC Market Perspective highlights the trends and impacts of digital workspace virtualization in the small and medium-sized business (SMB) markets. Virtual client computing is emerging as a key ... Read More
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Embedded Finance: New Opportunities in the Digital Transformation of Financial Services
Embedded Finance: New Opportunities in the Digital Transformation of Financial Services This IDC Market Perspective discusses the potential benefits and challenges businesses may face when incorporating embedded finance into their existing solutions as well as explores use cases of different applica ... Read More
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Autonomous Finance: Navigating the Future of Finance with Autonomous Technology
Autonomous Finance: Navigating the Future of Finance with Autonomous Technology This Market Perspective dives into the market of autonomous finance and the benefits and challenges that can impact businesses in their goal to become more data driven, efficient, and transparent.In recent years, autonom ... Read More
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How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value
How Organizations Can Strategically Approach Sustainable Transformation and Drive Business Value This IDC Market Note provides an overview of the business value creation element of corporate sustainability and the interplay between purpose, ESG, and corporate social responsibility (CSR) approaches i ... Read More
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Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update
Central Bank Digital Currencies in Asia/Pacific (Excluding Japan): 1Q23 Update This IDC Perspective provides an update of the central bank digital currency (CBDC) initiatives in Asia/Pacific (as of March 20, 2023) and highlights key announcements regarding CBDC projects and launches, use cases, type ... Read More
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Japan Future of Workstyle Forecast, 2023–2026
Japan Future of Workstyle Forecast, 2023–2026 This study analyzes the market size of future of workstyle (FoW) in Japan, citing research data from the Worldwide Future of Workstyle Spending Guide version 2, November 2022. The Spending Guide is based on the DX Spending Guide and integrates FoW-relate ... Read More
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Key Takeaways from Insurtech Insights Europe 2023
Key Takeaways from Insurtech Insights Europe 2023 This IDC Perspective summarizes key topics and highlights from Insurtech Insights Europe 2023, which took place in London on March 1 and 2, 2023. The conference primarily discussed the role of partnerships between insurance incumbents and insurtechs ... Read More
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Risky Business: Are the Bank Failures Going to Affect the Office of the CFO?
Risky Business: Are the Bank Failures Going to Affect the Office of the CFO? This IDC Perspective covers the effects of the bank failures, why they occurred, and how to reduce risk exposure for the office of the CFO. There are safety nets built into the U.S. banking system by the U.S. Treasury, the ... Read More
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Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank
Buyer Case Study: Customer Experience Transformation — A Top Business Priority for Federal Bank This IDC Perspective examines how Federal Bank, one of the leading midsize private banks in India, embarked on a customer experience (CX) transformation journey and how Infosys, a global IT and outsourcin ... Read More
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The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security
The Future of B2B Digital Payments: Virtual Cards and Real-Time Payments Offer Speed, Convenience, and Security This IDC Perspective provides insight into the current trends and future of B2B digital payment management. As virtual cards, real-time payments, and even cryptocurrency grow in popularit ... Read More
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Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain
Buyer Case Study: Zuellig Pharma Builds a Blockchain-Powered Trustworthy Supply Chain This IDC Perspective selects a case study approach to highlight a blockchain implementation story that has moved beyond the traditional confines of a "pilot." In fact, Web3 and blockchain have attracted the imagina ... Read More
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What is Guiding Organizational Priorities in Facilities Management?
What is Guiding Organizational Priorities in Facilities Management? This IDC Market Perspective assesses how organizations are beginning to pace facilities automation and technology to meet the changing shape of the workforce and the advancement of skill sets available from new-minted workers. “The ... Read More
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Financial Well-Being Is Key to Making Work Accessible
Financial Well-Being Is Key to Making Work Accessible This IDC Market Perspective assesses the importance that financial partnerships between employers and employees play in building strategic retention. "Organizations are investing in strategic resources like financial well-being to gain insight in ... Read More
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Changing Talent Dynamics Increase the Strategic Value of RPO
Changing Talent Dynamics Increase the Strategic Value of RPO This IDC Market Perspective assesses how sectoral changes in the approach to talent acquisition are leaning into being more strategic around the first half of the process in recruitment and early screening. Changes in the approach to tale ... Read More
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Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee
Rewards and Recognition Can Expand Its Power as a Tool for the Voice of the Employee This IDC Market Perspective discusses how rewards and recognition can expand its power as a tool for the voice of the employee (VoE).Employees are reevaluating what it takes for them to join and stay with their empl ... Read More
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The Future of Work on Workplace Automation Services
The Future of Work on Workplace Automation Services The move to workplace automation is driven by many forces. Cost reduction is one, but it should not be the first. If a process can be automated to save time, money, and anxiety, it will be automated eventually. The most advantageous aspect of workp ... Read More
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PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants
PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants This IDC Perspective analyzes and highlights digital transformation projects for PLM completed by systems integrators and strategic consultants over a three-year period. Projects ... Read More
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GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs
GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs This IDC Market Note highlights the features of GoTo's Customer Engagement offering and how it meets the unique needs of SMBs. This document also explores how the offering fits in with GoTo's product portfolio as well as how it s ... Read More
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