Service Industries market research reports by IDC

• PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants

  Mar 29, 2023  |  Published by: IDC  |  USD 7,500

  PLM Priorities for Large Product Manufacturers — Analysis of Projects from Systems Integrators and Strategic Consultants This IDC Perspective analyzes and highlights digital transformation projects for PLM completed by systems integrators and strategic consultants over a three-year period. Projects ... Read More

• GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs

  Mar 23, 2023  |  Published by: IDC  |  USD 2,500

  GoTo Democratizes Digital Channel by Bringing the Capabilities to SMBs This IDC Market Note highlights the features of GoTo's Customer Engagement offering and how it meets the unique needs of SMBs. This document also explores how the offering fits in with GoTo's product portfolio as well as how it s ... Read More

• Organizational Network Analysis as a Strategic Workplace and Workforce Tool

  Mar 22, 2023  |  Published by: IDC  |  USD 7,500

  Organizational Network Analysis as a Strategic Workplace and Workforce Tool This IDC Perspective provides insights into organizational network analysis as a strategic workplace and workforce tool. Organizational network analysis is a tool that most organizations can benefit from implementing in thei ... Read More

• Blockchain and Agriculture

  Mar 21, 2023  |  Published by: IDC  |  USD 7,500

  Blockchain and Agriculture This IDC Perspective examines the rapidly developing use of blockchain (and related technology such as cryptocurrency and NFTs) in the agricultural industry. Providing numerous examples of current and near-future applications of blockchain in agricultural insurance, carbon ... Read More

• IDC PlanScape: HR Digital Transformation for Retailers

  Mar 20, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: HR Digital Transformation for Retailers This IDC PlanScape examines how digital transformation in HR can positively affect a retail organization, underlining steps toward a more impactful employee experience in view of flawless and efficient execution of modernization projects."Follow ... Read More

• Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing

  Mar 17, 2023  |  Published by: IDC  |  USD 2,500

  Coke's Generative AI Deal with Bain: Dawn of a New Era in Digital Marketing This IDC Market Note provides insights and recommendations related to the use of generative AI tools such as ChatGPT and DALL·E for marketing. The scale, scope, and intimacy (intrusion) capabilities of digital marketing have ... Read More

• Future of Work: Strategies for the Flexible Work Experience

  Mar 15, 2023  |  Published by: IDC  |  USD 7,500

  Future of Work: Strategies for the Flexible Work Experience This IDC Perspective reviews the challenges that organizations face as they transition to a hybrid/flexible work experience. It also presents a framework for addressing those challenges, which assesses how organizations accelerate and expan ... Read More

• AI and ML in Fraud Management: Key Trends, Perspectives, and Challenges

  Mar 10, 2023  |  Published by: IDC  |  USD 7,500

  AI and ML in Fraud Management: Key Trends, Perspectives, and Challenges This IDC Perspective addresses how the deployment of AI- and machine learning (ML)–enabled fraud prevention systems brings benefits to banks' fraud management operations, optimizing the operational efficiency of the fraud detect ... Read More

• HPE Expands Circularity Programs with New Announcements

  Mar 09, 2023  |  Published by: IDC  |  USD 2,500

  HPE Expands Circularity Programs with New Announcements This IDC Market Note discusses HPE's new programs to increase circular economy efforts. "By targeting SMB and midsize companies and focusing on increasing IT organizations' engagement levels, HPE is embracing its role as a trusted partner and l ... Read More

• IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program

  Mar 09, 2023  |  Published by: IDC  |  USD 7,500

  IDC PeerScape: IT Management Best Practices for an Effective IT Sustainability Program This IDC PeerScape presents the practices for developing an IT sustainability plan and keeping it on track. It examines the value of "cleaning house" before diving into an IT sustainability project, the guidance p ... Read More

• Employee Turnover: Understanding the Who, the Why, and How to Minimize

  Mar 08, 2023  |  Published by: IDC  |  USD 7,500

  Employee Turnover: Understanding the Who, the Why, and How to Minimize This IDC Perspective discusses the topic of workforce turnover and how it is playing out across company size and business sector. The results shared came from IDC's 2022 survey of HR decision makers."Every organization has a pote ... Read More

• ESG and the Impact on Trust Perceptions

  Mar 03, 2023  |  Published by: IDC  |  USD 7,500

  ESG and the Impact on Trust Perceptions This IDC Perspective explores ESG as a trust determinant in the IDC Trust Index, gauging the impact of positive and negative ESG performance on overall trust ratings and evaluating how ESG aligns with IDC's Trust Framework. The emerging class of ESG management ... Read More

• Artificial Intelligence Adoption Across Banking, Financial Services, and Insurance, Manufacturing, Telecommunications, and Retail, India 2022

  Mar 01, 2023  |  Published by: IDC  |  USD 7,500

  Artificial Intelligence Adoption Across Banking, Financial Services, and Insurance, Manufacturing, Telecommunications, and Retail, India 2022 This IDC Tech Buyer Presentation summarizes the artificial intelligence (AI) technology trends and developments in India’s enterprise sector in the past year ... Read More

• Key Takeaways from NRF 2023 on Payments Transformation in Retail

  Feb 22, 2023  |  Published by: IDC  |  USD 7,500

  Key Takeaways from NRF 2023 on Payments Transformation in Retail This IDC Perspective discusses key takeaways from NRF 2023 on payments transformation in retail. NRF 2023 highlighted the impact of the growing strategic importance of omni-channel payments in retail point of sale (POS) with both paym ... Read More

• The SMB Recession Toolkit

  Feb 15, 2023  |  Published by: IDC  |  USD 7,500

  The SMB Recession Toolkit This IDC Perspective offers a set of five clear actions SMBs can take to combat a recession and set themselves up for long-term growth. It also provides recent survey findings regarding macroeconomic challenges at SMBs in North America and Western Europe.According to Katie ... Read More

• The Rise of Digital Core in Insurance: The Road to Modernization

  Feb 07, 2023  |  Published by: IDC  |  USD 7,500

  The Rise of Digital Core in Insurance: The Road to Modernization This IDC Perspective offers insights into the prerequisites for digital core adoption by insurers. It essentially targets the dos and don'ts and the principles that insurance companies should consider while creating their strategy to t ... Read More

• How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security

  Feb 03, 2023  |  Published by: IDC  |  USD 7,500

  How SMBs Leverage Their Security Services Providers to Drive Outcome-Based Security This IDC Perspective discusses two SMB organizations in detail as examples of how SMBs select and leverage their security services vendors to address the most common pain points faced by many SMBs and, more important ... Read More

• Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022

  Feb 01, 2023  |  Published by: IDC  |  USD 7,500

  Four at the Forefront: Shining Examples of Big Data and Analytics in Asia/Pacific Financial Services in 2022 This IDC Perspective profiles four emergent big data and analytics initiatives that are empowering Asia/Pacific financial services institutions (FSIs) to operate with the rich insights behind ... Read More

• Cryptocurrency — Technological Developments and Enterprise Adoption

  Jan 31, 2023  |  Published by: IDC  |  USD 7,500

  Cryptocurrency — Technological Developments and Enterprise Adoption This IDC Perspective analyzes notable cryptocurrencies in the market through differences in their structure, product design, and technological underpinning. This report also explores notable developments around the cryptocurrency te ... Read More

• IDC PlanScape: Digital Operational Resilience for Financial Entities

  Jan 30, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Digital Operational Resilience for Financial Entities The digital transformation of the financial industry has led to a highly interconnected and interdependent ecosystem, entailing a systemic risk across the industry. The underlying concept that led regulators to establish direct con ... Read More

• Deep Dive: Artificial Intelligence for Payer Use Cases

  Jan 25, 2023  |  Published by: IDC  |  USD 7,500

  Deep Dive: Artificial Intelligence for Payer Use Cases This IDC Perspective takes a deep dive into artificial intelligence for payer use cases. In the past decade, health insurance companies have been looking to artificial intelligence (AI) and machine learning (ML) to identify at-risk individuals a ... Read More

• Strategic Alliances Leadership Council Highlights, December 2022

  Jan 25, 2023  |  Published by: IDC  |  USD 7,500

  Strategic Alliances Leadership Council Highlights, December 2022 This IDC Market Perspective highlights key insights shared at the December 8, 2022, Strategic Alliances Leadership Council. The discussion continued to focus on critical topics that provide guidance and insights will enhance senior al ... Read More

• The Current Uses and Untapped Potential of Non-Fungible Tokens

  Jan 24, 2023  |  Published by: IDC  |  USD 7,500

  The Current Uses and Untapped Potential of Non-Fungible Tokens This IDC Market Perspective peels back the layer of hype around non-fungible tokens (NFTs) to determine its true purpose and potential as a digital asset as well as showcase the growing and innovative use cases in the financial industry ... Read More

• Payers' Guide to the Future of Trust

  Jan 24, 2023  |  Published by: IDC  |  USD 7,500

  Payers' Guide to the Future of Trust This IDC Perspective explains why trust is the most important currency in the digital era as well as a cornerstone of digital health. To build trust, payers should implement AI-powered digital experiences that improve listening capabilities, support first-time re ... Read More

• IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical

  Jan 24, 2023  |  Published by: IDC  |  USD 7,500

  IDC PlanScape: Future of Modernizing Bank Branches to Develop the Right Mix of Digital and Physical This IDC PlanScape provides a framework for how financial institutions can lay out a branch modernization strategy to improve both the customer and the employee experiences. It provides the key use ca ... Read More

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