Category: Service Industries
Service Industries market research reports by IDC
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A Quantum Update in Worldwide Banking
A Quantum Update in Worldwide Banking This IDC Perspective provides insight into the current state of quantum computing technology; its promise of unprecedented speed, unimaginable power, and unbreakable security; and its relevance to the banking industry that will revolutionize the way we operate. ... Read More
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Buyer Case Study: Tecopesca Increases Stakeholder Trust with Blockchain-Centric Business Model Change Using NTT DATA
Buyer Case Study: Tecopesca Increases Stakeholder Trust with Blockchain-Centric Business Model Change Using NTT DATA This IDC Perspective discusses how Tecopesca, a rural Ecuadorian tuna processor, has partnered with NTT DATA to develop IoTrace, a food traceability solution that uses blockchain tech ... Read More
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NFTs for the Metaverse and Web3: More than Just Digital Art
NFTs for the Metaverse and Web3: More than Just Digital Art This IDC Perspective examines the rising use of NFTs, both as individual pieces of art, but beyond that as well — as secure, immutable, tradeable stores of data — and unique digital identifiers of real-world tangible assets. NFTs will also ... Read More
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Worldwide and U.S. Business Consulting Services Market Shares, 2020: Some Firms Still Found Growth in a Shrinking Market
Worldwide and U.S. Business Consulting Services Market Shares, 2020: Some Firms Still Found Growth in a Shrinking Market This IDC study discusses the performance of the business consulting firms for 2020."2020 was a difficult year for the consulting services market. After years of continued revenue ... Read More
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The Rise of Multicore: Core Banking System Transformation and the Many Ways to Be Digital
The Rise of Multicore: Core Banking System Transformation and the Many Ways to Be Digital This IDC Perspective presents a multicore framework for core banking system transformation, especially for mature and incumbent banks. The framework recognizes how these banks can introduce fourth-generation di ... Read More
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New Business Opportunities for Print Vendors in the European SMB Market: The Backbone of the European Economy
New Business Opportunities for Print Vendors in the European SMB Market: The Backbone of the European Economy This IDC Market Perspective pinpoints the market opportunity within the small and medium-sized business (SMB) market in Europe for print vendors seeking new revenue streams. It highlights SM ... Read More
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AML Trends in 2022: What You Need to Know
AML Trends in 2022: What You Need to Know This IDC Perspective reviews the trends and challenges facing financial institutions related to compliance with anti–money laundering (AML) laws and regulations. Criminal behavior is always a moving target without much of a break to catch your breath. Banks ... Read More
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Retail Applications of Cryptocurrency
Retail Applications of Cryptocurrency This IDC Perspective discusses the current consumer-level cryptocurrency market, examining what is driving the increasing use of cryptocurrencies in retail point-of-sale payments as well as how consumers are beginning to learn of the advantages cryptocurrencies ... Read More
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IDC PeerScape: Practices for Adopting Hybrid Work Models
IDC PeerScape: Practices for Adopting Hybrid Work Models This IDC PeerScape presents the best practices for adopting hybrid work models."Success in this environment requires a new way of thinking in how to give remote workers the tools they need to be effective, what hybrid models best satisfy emplo ... Read More
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IDC PeerScape: Practices for Using Employee Experience to Drive Business Growth
IDC PeerScape: Practices for Using Employee Experience to Drive Business Growth This IDC PeerScape discusses best practices for using employee experience to drive business growth."Leading organizations recognize that the professional and personal lives of workers have blended in ways like never befo ... Read More
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Case Study: The Botanical Water Exchange — Contributing to Sustainability Targets in Manufacturing Ecosystems
Case Study: The Botanical Water Exchange — Contributing to Sustainability Targets in Manufacturing Ecosystems This IDC Perspective is a case study about the blockchain-based Botanical Water Exchange (BWX). It describes how this digital trading platform contributes to sustainability targets in manufa ... Read More
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B2B Buy Now, Pay Later Poses Threat to Small Business Bank Lenders
B2B Buy Now, Pay Later Poses Threat to Small Business Bank Lenders This IDC Perspective looks at the changing face and disrupting forces of small business working capital lending. The key disrupters are fintechs that have digitized the legacy lending processes used by many banks. Small firms, espec ... Read More
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Aras Acquires Minerva Group to Enhance Medical Device and High-Tech Position
Aras Acquires Minerva Group to Enhance Medical Device and High-Tech Position This IDC Market Note provides a high-level review of Aras' acquisition of Minerva Group, the leading sales and implementation partner of Aras Innovator PLM. "Aras' acquisition of Minerva Group strengthens its ability to cha ... Read More
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Modernizing Candidate Relationship Management
Modernizing Candidate Relationship Management This IDC Perspective discusses the modernization of candidate relationship management in talent acquisition practices and the advances vendors are making in the space to assist clients in reaching their TA goals."The candidate pool for recruiters is more ... Read More
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Worldwide SMB IT Staffing and Resourcing Update
Worldwide SMB IT Staffing and Resourcing Update This IDC Market Perspective explores how technology such as automation and machine learning can step in to help SMBs meet their business needs and continue to grow with fewer employees as SMBs today are struggling more than their enterprise counterpart ... Read More
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IDC Perspective: Lessons from Australia's CIO50 Awards 2021 for the Future of CIO Leadership
IDC Perspective: Lessons from Australia's CIO50 Awards 2021 for the Future of CIO Leadership This IDC Perspective reviews some of the key lessons CIOs should consider in the process of executing their digital-first strategy. Specifically, it describes key lessons learnt from the second year of the p ... Read More
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Measuring Employee Performance: From "Presenteeism" to "Business Outcomes"
Measuring Employee Performance: From "Presenteeism" to "Business Outcomes" This IDC Perspective discusses how companies used to measure employee performance in the past and how this has changed since the COVID-19 pandemic as new business requirements emerged. Companies need to reassess and, if neede ... Read More
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Asia/Pacific Digital Strategy Consulting Services, 2021: A Market Perspective
Asia/Pacific Digital Strategy Consulting Services, 2021: A Market Perspective This IDC Market Perspective takes a deeper look at how organizations across Asia/Pacific have shifted their priorities and alignment to digital strategy initiatives post-COVID-19 pandemic. It also provides perspective on t ... Read More
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Building an Effective SMB Channel Strategy — Examples from Leading Vendors
Building an Effective SMB Channel Strategy — Examples from Leading Vendors This IDC Market Perspective discusses the basic steps in building an effective SMB channel strategy. Based on interviews with seven leading software vendors, it addresses all elements in a partner life cycle that should be ad ... Read More
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VSaaS: A Logical Evolution for Technology Vendors and Systems Integrators
VSaaS: A Logical Evolution for Technology Vendors and Systems Integrators This IDC Market Perspective evaluates video surveillance as a service (VSaaS) and its role in enterprises. Video surveillance as a service is increasingly an important part of the value proposition for camera vendors as well a ... Read More
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Cybersecurity Insurance: Are You Covering Your Risk?
Cybersecurity Insurance: Are You Covering Your Risk? This IDC Perspective identifies five crucial principles for IT executives about the use of cybersecurity insurance to transfer portions of an organization's cybersecurity risk to an insurance carrier. Modern cybersecurity insurance policies requir ... Read More
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Strategic Alliances Virtual Leadership Discussion, December 2021
Strategic Alliances Virtual Leadership Discussion, December 2021 This IDC Market Perspective highlights key insights shared at IDC's Strategic Alliances Virtual Leadership Discussion held December 9, 2021. The discussion focuses on critical topics that will assist senior alliance leaders in creatin ... Read More
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Building the "Digital Factory of the Future" at Toyota Financial Services: An IDC Case Study
Building the "Digital Factory of the Future" at Toyota Financial Services: An IDC Case Study This IDC Perspective analyzed the creation of a "software factory" at Toyota Financial Services to underpin its broader transformation to a digital business model. More specifically, it looks at the role of ... Read More
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AWS re:Invent 2021: Scaling Together With Partners
AWS re:Invent 2021: Scaling Together With Partners This IDC Market Note captures the main partnering-focused themes and announcements shared during re:Invent 2021. Highlights include the launch of four new partner paths in AWS Partner Network and several innovations in AWS Marketplace to increase ca ... Read More
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The Emergence of the "Hub-and-Spoke" Model in Europe: Reimagining the Office
The Emergence of the "Hub-and-Spoke" Model in Europe: Reimagining the Office This IDC Market Note summarizes IDC's views on the emergence and future of the hub-and-spoke model for office spaces in Europe. Please Note: Extended description available upon request. ... Read More
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