Category: Service Industries
Service Industries market research reports by IDC
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IDC PlanScape: Layoff Practices to Avoid Brand Destruction
IDC PlanScape: Layoff Practices to Avoid Brand Destruction This IDC PlanScape discusses managing cost reductions effectively."While layoffs are not new, the unfortunate nature of the layoffs occurring after excellent financial results is less characteristic of normal cost reductions organizations ha ... Read More
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Generative AI in Engineering — A Revolution in Process
Generative AI in Engineering — A Revolution in Process This IDC Perspective explores the opportunities and challenges for generative artificial intelligence (GAI) tools, such as Open AI's ChatGPT, to improve engineering and product/process development. This document reviews fundamental aspects of ho ... Read More
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Employee Shortage Coping Strategies in Europe
Employee Shortage Coping Strategies in Europe This IDC Market Perspective shows how European organizations remain under pressure from labor shortages, especially when recruiting new staff. This study explores the gravity of the situation based on recent European surveys of employers and employees. I ... Read More
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What Are the Capabilities of Audit Software? Where Is It Headed?
What Are the Capabilities of Audit Software? Where Is It Headed? This IDC Perspective explores the value, technology, and talent pipeline of auditors. The audit profession has been around for centuries because it not only provides owners of enterprises' confidence in their financial books but also ... Read More
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Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2022: Growth Remained Steady
Worldwide Human Capital Management and Payroll Applications Software Market Shares, 2022: Growth Remained Steady This IDC study examines the human capital management and payroll applications software market for the 2020–2022 period."The market for HCM and payroll applications with growth of 11.7% s ... Read More
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European HCM and Payroll Applications Market Shares, 2022: Reshaping the HR Department
European HCM and Payroll Applications Market Shares, 2022: Reshaping the HR Department This IDC Market Share study provides 2022 market sizing and market share per vendor in the Western Europe and Central and Eastern Europe human capital management and payroll management applications market. The stu ... Read More
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VMware Enhances Partner Experience with the Evolution of Partner Connect and Ignite
VMware Enhances Partner Experience with the Evolution of Partner Connect and Ignite This IDC Market Perspective discusses digital transformation, which has moved the industry from basic hardware sales to software sales and from support services to value-added services developed from a partner's spec ... Read More
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Duck Creek Technologies' Formation 2023: Building Together
Duck Creek Technologies' Formation 2023: Building Together This IDC Market Note presents key highlights from Duck Creek Technologies' annual conference, Formation 2023. The event brought together industry leaders, experts, and innovators to discuss the latest trends in insurance technology and explo ... Read More
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European ERM Application Vendor Shares, 2022
European ERM Application Vendor Shares, 2022 This IDC study analyzes and sizes the Europe ERM applications market from 2020 to 2022 and provides vendor market shares. It segments the ERM applications market by functional market (eight functional markets), deployment model (PCS and on premises), and ... Read More
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From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills
From Great Resignation to Tech Layoffs: A European Perspective on IT Employment and Skills This IDC Market Note looks at what recent layoffs within tech companies mean for the war for IT talent in Europe. While we have been used to seeing the tech industry being on massive hiring spree, 2022 and int ... Read More
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Spotlighting the Importance of Secure Digital Infrastructure: Key Retail Takeaways from the Comcast Business Analyst Conference
Spotlighting the Importance of Secure Digital Infrastructure: Key Retail Takeaways from the Comcast Business Analyst Conference This IDC Market Note covers key retail takeaways from the Comcast Business Analyst Conference held in March 2023. It includes a discussion of secure networking and its imp ... Read More
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Identity in the Digital Age
Identity in the Digital Age This IDC Perspective discusses identity in the digital age. The challenges with respect to the appropriate combination of technological solutions that can help banks address the conflicting needs for better identity verification and increasing security demands, both in te ... Read More
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UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My!
UNLEASH America 2023: Talent Mobility, Rewards and Recognition, and DEIB — Oh My! This IDC Market Note looks at UNLEASH America 2023. UNLEASH America showcased a concentrated set of vendor solutions with a focus on managing the entire ecosystem of employee considerations — not just skills — with res ... Read More
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Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth
Worldwide Video Surveillance Camera Forecast, 2023–2027: A Fragmented Market, But Robust Growth This IDC study provides a forecast for the video surveillance camera market for the 2023–2027 period."The video surveillance camera market will continue to grow at a double-digit pace," according to Mike ... Read More
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Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development
Workhuman 2023: Workhuman Commits to DEIB and Leadership Through Behavioral Development This IDC Market Note discusses how Workhuman 2023 showcased strategic priorities for Workhuman as a strategy-oriented software provider in the spaces of rewards, recognition, and workforce performance. While Work ... Read More
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IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation
IDC PlanScape: Future of Trust — ESG Compliance Management in the New Era of ESG Regulation This IDC PlanScape provides a framework for sustainability decision makers to evaluate changing ESG reporting legislation and strategies to remain compliant through the implementation of supporting technology ... Read More
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SoftwareOne Offers a Unique Approach to FinOps Services
SoftwareOne Offers a Unique Approach to FinOps Services This IDC Market Note covers SoftwareOne's North American summit held April 24 and 25, 2023, in Milwaukee, Wisconsin. Companies should consider a third-party partner, like SoftwareOne, to implement or mature their FinOps teams. Investing in peop ... Read More
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An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending
An Asian Banking Crisis or an Asia-Driven Global Recovery? Implications for Asia Technology Spending The IDC study has found no significant issues with Asia banks and the economy. We predict that the banks will stay liquid and solvent and will continue with their technology investments. While recess ... Read More
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European IT Employment Forecast, 2021-2026
European IT Employment Forecast, 2021-2026 Despite economic slowdown in Europe in 2022, European technology employment continued to grow 2.7% in 2021 with continued demand for DX skills, underlining the deeper dependency on technology in all aspects of business, which accelerated during the COVID-19 ... Read More
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Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business
Worldwide Video Surveillance Camera Market Shares, 2022: Increasing Competition and a Focus on Business This IDC study reviews the worldwide video surveillance camera market shares for 2022. As a companion piece to the upcoming video surveillance camera market forecast, this document can be used to ... Read More
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ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release
ServiceNow Expands Its Initial Enterprise Asset Management Offering in Its Utah Release This IDC Market Note highlights the recent vendor news from ServiceNow regarding its Utah product release for enterprise asset management (EAM). Please Note: Extended description available upon request. ... Read More
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Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success
Qualtrics Redefines the Market for Behavior to Chart Employee Experience Success This IDC Market Note discusses how Qualtrics is redefining the market for behavior to chart employee experience (EX) success. Qualtrics is setting the tone for FY23 as the year that employee experience and customer expe ... Read More
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IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers
IAMPHENOM 2023: Phenom Paths Toward Placing 1 Billion People in Their Careers This IDC Market Note highlights Phenom's annual event, IAMPHENOM, held in Philadelphia, Pennsylvania, and the company's commitment to placing 1 billion people in their careers. IAMPHENOM 2023 demonstrated that Phenom is in ... Read More
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The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters
The Collapse of Silicon Valley Bank: Why Prudent Risk Management Matters This IDC Perspective examines the failure of Silicon Valley Bank in the U.S. and its U.K. subsidiary, including the macroeconomic and regulatory causes. The rise in U.S. interest rates had a severe impact on the composition of ... Read More
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IDC Perspective: Embedded Payments — Issuing
IDC Perspective: Embedded Payments — Issuing This IDC Perspective discusses embedded payments. The term embedded is seemingly everywhere in the financial services industry. IDC believes that embedded finance is an evolutionary step in the process of what will ultimately be an open environment in whi ... Read More
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