Category: Service Industries
Service Industries market research reports by IDC
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The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring
The Role of Client Endpoint Management Tools in Digital Employee Experience Monitoring This IDC Market Perspective examines how client endpoint management technologies, specifically PC life-cycle management (PCLM) and unified endpoint management (UEM) tools, factor into larger digital employee expe ... Read More
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Zellis Vendor Profile: Enhancing HR Processes with Cloud Automation
Zellis Vendor Profile: Enhancing HR Processes with Cloud Automation Zellis is the U.K. and Ireland’s largest provider of payroll and core HR solutions, with 45% of FTSE 100 companies using one or more of its products. The U.K accounts for 93% of its total market revenues while Ireland accounts for 7 ... Read More
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PwC Analyst Day 2023
PwC Analyst Day 2023 This IDC Market Perspective describes the key takeaways from the recently held PwC 2023 Analyst Day. PwC held the event in Boston, September 13 and 14, 2023, and presented a wide range of updates across all areas of its business, as well as numerous clients discussed their work ... Read More
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IDC Financial Services Xchange 2023: The Choreography of C's: Control, Choice, Compliance, Connectedness, and Costs
IDC Financial Services Xchange 2023: The Choreography of C's: Control, Choice, Compliance, Connectedness, and Costs This IDC Market Note emphasizes insights from IDC's Financial Services Xchange 20230 conference, underscoring the necessity for a robust exchange among industry peers in the Financial ... Read More
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McKinsey Analyst Event 2023: Whispering a Little Bit Louder
McKinsey Analyst Event 2023: Whispering a Little Bit Louder This IDC Market Perspective provides IDC’s views, learnings, perspectives, and advice after attending McKinsey’s global analyst summit held on September 18 and 19, 2023, in New York City. This document discusses touring the company’s Innova ... Read More
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KPMG Analyst Event — Learning the Latest at the KPMG Lakehouse
KPMG Analyst Event — Learning the Latest at the KPMG Lakehouse This IDC Market Perspective discusses about KPMG that held an analyst event at its Lakehouse learning facility in Orlando, Florida, on September 27–28, 2023, presenting business topics and updates, an innovation showcase, and Lakehouse ... Read More
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SEC Anti–Money Laundering Risk Alert
SEC Anti–Money Laundering Risk Alert This IDC Perspective reviews the findings from the Securities and Exchange Commission (SEC) with respect to the anti–money laundering (AML) Risk Alert that was released at the end of July 2023. The issues and findings spelled out in the risk alert highlight sever ... Read More
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BT Unveils its Strategy for Business at Focus 2023: Better on BT
BT Unveils its Strategy for Business at Focus 2023: Better on BT This IDC Market Perspective summarizes the highlights of BT Focus 2023, which was held virtually on October 12, 2023. It provides IDC's perspective on BT Business' strategy, with a focus on its Global Fabric platform and its efforts in ... Read More
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Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate
Payments in Asia/Pacific 2023: Real-Time, Cross-Border, and Localization Trends Dominate The IDC Market Perspective analyzes notable developments in Asia/Pacific in 2023 and beyond. Although the region is diverse in its spread of development and financial services, several key themes, such as real-t ... Read More
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GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI
GenAI in Action: GXS Bank Looks to Enhance Productivity, Achieve Cost Savings, and Reduce Coding Efforts through GenAI This IDC Perspective examines generative AI (GenAI) technologies' adoption level in GXS Bank, a digital bank. The document's objective is to provide enterprises with practical insig ... Read More
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Asia/Pacific (Excluding Japan and China) Security Software Market Shares for SMBs and Midmarket Segments, 2022: IDC's Top 10 Players
Asia/Pacific (Excluding Japan and China) Security Software Market Shares for SMBs and Midmarket Segments, 2022: IDC's Top 10 Players This IDC study examines the security software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."Security is not ... Read More
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Is Web3 Gaming a Dead End or Evolving into Something Interesting?
Is Web3 Gaming a Dead End or Evolving into Something Interesting? This IDC Market Note sizes and assesses trends in the Web3 gaming space in 2023 and offers insight into how 2024 should develop. The aim is to discern whether there's evidence that vendors in and around the gaming industry should inv ... Read More
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ADP 2H23: A Streamlined Drive to Global Delivery at Scale
ADP 2H23: A Streamlined Drive to Global Delivery at Scale This IDC Market Note reviews ADP 2H23. The second half of FY23 has been robust for ADP with the announcement of a key acquisition, the launch of a new venture fund, deeper key partnerships, and the hosting of the company's annual analyst day ... Read More
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Deloitte Expands Managed Services Footprint and Offerings for More Holistic Identity Security
Deloitte Expands Managed Services Footprint and Offerings for More Holistic Identity Security The IDC Market Note looks at recently expanded identity security services and an acquisition that boosts Deloitte's profile from a performance and a geographic reach for threat detection and response. Since ... Read More
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2023 HR Technology Conference: Talent Acquisition Highlights
2023 HR Technology Conference: Talent Acquisition Highlights This IDC Market Note shares an overview of the HR Technology Expo held from October 10 to 13 in Las Vegas. HR Tech 2023 shined a spotlight on the talent acquisition (TA) evolution, with AI and skills-based strategies taking center stage. R ... Read More
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Opportunities for Cash Flow Optimization and More Made Possible by Artificial Intelligence
Opportunities for Cash Flow Optimization and More Made Possible by Artificial Intelligence This IDC Market Note analyzes a few of the ways that advanced technologies like generative AI and machine learning (ML) can be leveraged to streamline treasury processes and how those technologies are current ... Read More
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Instant Payments: Reshaping Corporate Banks' Business Models, Enhancing Tools and Processes to Exploit and Offer IP Benefits
Instant Payments: Reshaping Corporate Banks' Business Models, Enhancing Tools and Processes to Exploit and Offer IP Benefits This IDC Perspective discusses how instant payments are a compelling development in real-time banking transformation to cope with competition and meet customer expectations. U ... Read More
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Process Automation Trends in European Financial Services: Navigating Market Challenges to Meet Business Goals
Process Automation Trends in European Financial Services: Navigating Market Challenges to Meet Business Goals This IDC Perspective takes a closer look at the factors impacting the Western European financial services sector and the role of business process automation in helping financial services com ... Read More
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Know Your Customer Solution Evolution
Know Your Customer Solution Evolution This IDC Perspective discusses the evolution of the know your customer (KYC) solution."The processes and availability technology for conducting know your customer functions at banks are evolving due to cloud computing, expanded data sets, and the integration of ... Read More
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Flexible Work and the Value of Compliance Automation
Flexible Work and the Value of Compliance Automation This IDC Perspective discusses flexible work and the value of compliance automation. Flexibility within working models is on the rise, and market pressures in talent competition are pushing flexibility into talent planning, sourcing, and policies ... Read More
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IDC Perspective: Communications and Belonging — New Frontiers for Rewards and Recognition
IDC Perspective: Communications and Belonging — New Frontiers for Rewards and Recognition This IDC Perspective looks at how modern recognition systems build digital communities across the workforce enabling organizations to understand how employees are networking, assembling, relating, and connectin ... Read More
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IDC FutureScape: Worldwide Payment Strategies 2024 Predictions
IDC FutureScape: Worldwide Payment Strategies 2024 Predictions This IDC study presents 10 predictions relevant to the payments industry. Each prediction is shaped by a common set of key drivers and provides a planning tool for technology leaders and their line-of-business (LOB) counterparts to use ... Read More
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Third-Party Risk Management
Third-Party Risk Management This IDC Perspective discusses third-party risk management. The challenges with respect to the range of regulatory requirements, risk management best practices, expanding view of what defines a "third party," data security, data privacy, and technological solutions that c ... Read More
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IDC FutureScape: Worldwide Blockchain, Crypto, NFT, and Web3 2024 Predictions
IDC FutureScape: Worldwide Blockchain, Crypto, NFT, and Web3 2024 Predictions This IDC study provides IDC's top 10 predictions for blockchain, crypto, NFT, and Web3."Decentralized technologies, such as blockchain, distributed ledger technology, NFTs, cryptocurrency, and Web3, will continue to have a ... Read More
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IDC FutureScape: Worldwide Banking 2024 Predictions
IDC FutureScape: Worldwide Banking 2024 Predictions This IDC study provides IDC's top 10 predictions for worldwide banking for 2024 and beyond."Today's goal for banking worldwide is to overcome the immediate challenges in the markets while mapping out a longer-term strategy for growth and innovation ... Read More
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