Category: Service Industries
Service Industries market research reports by IDC
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Asia/Pacific (Excluding Japan) Business Consulting Services 2022 Market Share
Asia/Pacific (Excluding Japan) Business Consulting Services 2022 Market Share As volatility becomes the new normal, enterprises in Asia/Pacific are becoming cautiously optimistic about economic growth; hence, they are scrutinizing their spending with third-party SPs to manage cost. This IDC Market S ... Read More
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Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services
Shining Examples of Data Analytics and AI in Asia/Pacific Financial Services This IDC Market Perspective examines new developments and dynamics in the fields of data analytics and AI in the financial services sector in the Asia/Pacific region. The featured projects highlight the increasing focus on ... Read More
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Why Words Matter: A Future of Work Terminology Guide
Why Words Matter: A Future of Work Terminology Guide This IDC Perspective looks at both vendors and end-user organizations that can benefit from understanding the main definitions that could be involved in the Future of Work (FoW) terminology. The future of work is an enterprisewide imperative drive ... Read More
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Telcos' Mobile Money Strategies in Sub-Saharan Africa
Telcos' Mobile Money Strategies in Sub-Saharan Africa This IDC Market Perspective takes a detailed look at the latest developments in the mobile money market in Sub-Sahara Africa. The report analyses how the market has evolved since 2018 and highlights factors that have influenced the adoption of mo ... Read More
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IDC PlanScape: Leveraging AI to Address the Skills Gap in Federal Agencies
IDC PlanScape: Leveraging AI to Address the Skills Gap in Federal Agencies This IDC PlanScape provides federal agencies a framework to make strategic choices regarding the type of AI solutions they should leverage to address the skills gap in federal agencies. This IDC PlanScape highlights several s ... Read More
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Mitigating Bias in HR Is Critical to Ensuring Fair Decision Making
Mitigating Bias in HR Is Critical to Ensuring Fair Decision Making This IDC Perspective looks at mitigating bias in HR systems to ensure fair outcomes. As the use of AI increases in HCM technology, so too does the increased risk of bias built into the system. Technology providers, services firms, t ... Read More
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Asia/Pacific (Excluding Japan) Financial Applications Market Share, 2022: Xero Takes the Lead
Asia/Pacific (Excluding Japan) Financial Applications Market Share, 2022: Xero Takes the Lead This IDC study examines the financial applications software market for 2021–2022. The revenue and market share of the leading vendors are provided for the year 2022."As businesses increasingly seek tailored ... Read More
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ADP 1H23: Digital Assistance, Systems Unity, and Deeper Analytics Engagements
ADP 1H23: Digital Assistance, Systems Unity, and Deeper Analytics Engagements This IDC Market Note discusses how ADP's 1H23 developments and announcements — including ADP's flagship Meeting of the Minds (MOTM) event — showed a new era of interest in the vendor as it brings together the complex worl ... Read More
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Worldwide Financial Applications Forecast, 2023–2027: Harnessing Financial Data Is Paramount
Worldwide Financial Applications Forecast, 2023–2027: Harnessing Financial Data Is Paramount This IDC study discusses the worldwide market for financial applications for 2023–2027."There is a vast amount of data across the enterprise and a growing need to connect it all to gain more visibility into ... Read More
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A New Vision for Physical Security Technology: Making Physical Security Invisible
A New Vision for Physical Security Technology: Making Physical Security Invisible This IDC Perspective discusses a new vision for physical security technology. Generative AI (GenAI) is quickly evolving to provide a conversational interface to physical security applications. This will enable physical ... Read More
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Overview of Business Metrics That Matter for Services Industry
Overview of Business Metrics That Matter for Services Industry This IDC Market Perspective provides an overview of business metrics that matter for the services industry. As the saying goes "You can't manage what you can't measure." Tracking and measuring the right set of metrics will maximize chanc ... Read More
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Skills and the Internal Mobility Advantage in Talent Acquisition
Skills and the Internal Mobility Advantage in Talent Acquisition This IDC Perspective discusses skills and the internal mobility advantage in talent acquisition. When organizations implement strategies around internal mobility, they go beyond the organization's need to fill critical skills gaps towa ... Read More
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Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain
Revolutionizing Insurance: The Power and Potential of Blockchain Technology in the Value Chain The IDC Perspective on the prerequisites of blockchain adoption by insurers in the Asia/Pacific region provides valuable insights into the current state of the insurance industry and potential benefits of ... Read More
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Financial Cloud Trends in Asia/Pacific
Financial Cloud Trends in Asia/Pacific This IDC Perspective takes a look at some of the major trends in cloud usage in the region based on IDC research and offers an overview of the four largest cloud services providers in Asia/Pacific (excluding Japan) (APEJ) based on revenue to compare their offer ... Read More
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Embedded Payments — Acceptance
Embedded Payments — Acceptance This IDC Perspective discusses the other side of the card payment ecosystem: acceptance. The concept of embedded financial services continues to find traction across multiple industries. IDC believes that embedded financial services are an evolutionary step in the proc ... Read More
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Worldwide Financial Applications Market Shares, 2022: Role of CFO Continues to Expand
Worldwide Financial Applications Market Shares, 2022: Role of CFO Continues to Expand This IDC study examines the market for financial applications, which is expected to see solid growth driven, in part, by the sharper focus on financial applications that was a prominent side effect from the COVID-1 ... Read More
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PwC EMEA Analyst Day: May 2023
PwC EMEA Analyst Day: May 2023 This IDC Market Perspective provides a perspective on PwC's EMEA Financial Services Analyst Day, held in person in May 2023. IDC's European Financial Insights analysts attended the event, which featured several PwC partners and clients' success stories. Please Note: Ex ... Read More
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Fintechs and Regulatory Compliance
Fintechs and Regulatory Compliance This IDC Perspective discusses how financial technology (fintech) companies and banks that provide those companies with bank accounts will continue to struggle to meet the expectations of U.S. regulators provided that there may be insufficient information supplied ... Read More
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Cryptocurrency and Content Creators
Cryptocurrency and Content Creators This IDC Market Perspective looks at the growth of independent content creation and the factors limiting the use of cryptocurrencies for content monetization."With over 3.2 billion consumers forecast to spend $17 billion on independent content creator subscription ... Read More
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IDC PlanScape: Digital Solutions to Regulatory Burden for the Capital Markets
IDC PlanScape: Digital Solutions to Regulatory Burden for the Capital Markets This IDC PlanScape explores how digital solutions to increasing regulatory pressure in the capital markets are helping contain the cost of compliance while maintaining a high quality of regulatory requirement delivery."Th ... Read More
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U.S. SMB Wireline Voice and Data Market Shares, 2022: Cable's Share Growth Continues
U.S. SMB Wireline Voice and Data Market Shares, 2022: Cable's Share Growth Continues This IDC study analyzes U.S. communication service providers' fixed-line voice and data revenue in the small and medium-sized business (SMB) market."The U.S. cable operators continue to gain market share in the wire ... Read More
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Using Knowledge Management to Create a Borderless and Reimagined Workspace
Using Knowledge Management to Create a Borderless and Reimagined Workspace This IDC Perspective describes knowledge management and lays out the importance of implementing it within the enterprise. A knowledge management system is a digital workspace that creates access to organizational resources to ... Read More
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Holistic Considerations for Internal Mobility
Holistic Considerations for Internal Mobility This IDC Perspective discusses holistic considerations for internal mobility. Dynamic skills evaluation and recognition prioritize matching talent to where organizational objectives and key results (OKRs) can best be met as the organization adapts to mee ... Read More
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Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices
Oracle Applications and Industry Analyst Summit: Close the Divide Between the Front and Back Offices This IDC Market Note highlights some of the notable takeaways and themes noted by IDC's Enterprise Apps, HCM, and CX teams from the Oracle Applications and Industry Analyst Summit held on April 25, 2 ... Read More
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Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications
Automation Trends for Small and Medium-Sized Businesses and Midmarket Segments in Asia/Pacific (Including Japan): Unveiling the Latest Generative AI Applications This IDC Perspective examines the automation trends in small and medium-sized businesses (SMBs) and midmarket segments across different bu ... Read More
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