Market Research Logo

Business Strategy: 2015 Annual Payer Survey Results — IT Services and BPO Spending and Demand Drivers

Business Strategy: 2015 Annual Payer Survey Results — IT Services and BPO Spending and Demand Drivers

This IDC Health Insights report describes the current status and drivers of demand for IT services spending among midtier and large healthcare insurance payers in the United States. Current 2015–2016 data is contrasted with Annual Payer Survey data from 2013 and 2014 to illuminate what services payers are buying and why."The data shows payers have entered a post-reform era," says Sven Lohse, research manager at IDC Health Insights, "and new strategic priorities are driving payers' IT spending for external service providers." These strategic priorities form a stable platform for growth in the healthcare payer IT services market. The data also suggests that even as payers continue to add head count to their teams from external services partners, gaps between supply and demand of key technology skill sets persist.


IDC Health Insights Opinion
In This Study
Situation Overview
The Approach
Overall IT Spending
IT Services Spending
IT BPO Services Spending
Future Outlook
Essential Guidance
Actions to Consider
Learn More
Related Research
Synopsis

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook

Share this report