Non-emergency Medical Transportation (NEMT) in North American Healthcare Mobility, 2020

Non-emergency Medical Transportation (NEMT) in North American Healthcare Mobility, 2020

This Frost & Sullivan study analyzes and interprets the effects of the entry of transportation network companies (TNCs) into the North American non-emergency medical transportation (NEMT) market. TNCs and new market entrants have forced a transition from traditional NEMT to modernized healthcare mobility systems. The market is growing at a rate that adds value to all segments that modernize legacy systems. In this shifting landscape, the largest mobility companies in North America are committed to carving out a niche for themselves by changing the way patients get to and from appointments.


  • Executive Summary
    • Healthcare Mobility Market—Overview
    • NEMT—Definition and Models
    • Healthcare Mobility Market—Statistics
  • Strategic Imperatives
    • Why Is It Increasingly Difficult to Grow?
    • The Strategic Imperative 8™
    • The Impact of the Top Three Strategic Imperatives on the North American Healthcare Mobility Market
    • Growth Opportunities Fuel the Growth Pipeline Engine™
  • Growth Opportunity Analysis, North American Healthcare Mobility Market
    • Healthcare Mobility Market—Segmentation
    • Healthcare Mobility Market—Commission Models
    • Healthcare Mobility Market—Key Competitors
    • Key Growth Metrics for the North American Healthcare Mobility Market
    • Growth Drivers for the North American Healthcare Mobility Market
    • Growth Driver Analysis for the North American Healthcare Mobility Market
    • Growth Restraints for the North American Healthcare Mobility Market
    • Growth Restraint Analysis for the North American Healthcare Mobility Market
    • Forecast Assumptions for the North American Healthcare Mobility Market
    • Revenue Forecast for the North American Healthcare Mobility Market
      • Table Healthcare Mobility Market: Revenue Forecast, North America, 2020–2027
    • Revenue Forecast by Segment, North American Healthcare Mobility Market
      • Table Healthcare Mobility Market: Revenue Forecast by Segment, North America, 2020-2027
    • Revenue Forecast Analysis for the North American Healthcare Mobility Market
    • Healthcare Mobility Market—value chain
    • TNC Disruption of NEMT
  • Market Segment Overview
    • Brokers
    • Tech Platforms
    • NEMT Providers—TNCs
  • Company profiles
    • LogistiCare
    • MTM, Inc.
    • Veyo, LLC
    • Access2Care
    • Southeastrans
    • Uber Health
    • Lyft business
  • Regulatory and Competitive Environment
    • Regulatory Timeline
    • Competitive Environment
    • Market Share Analysis
    • Companies to Action—SWOT Analysis
    • Key Findings
  • Growth Opportunities
    • Growth Opportunity 1—Broker Technology Integration for Improved Service Quality and Market Control, 2020
    • Growth Opportunity 2—Tech Platforms Must Focus on Strategic Partnerships for Network and Market Growth, 2020
    • Growth Opportunity 3—TNC Prioritization of NEMT for Consistent Revenue Streams, 2020
  • Next Steps
    • Your Next Steps
    • Why Frost, Why Now?

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