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Selected papers from 8th Canadian Quality Congress

Selected papers from 8th Canadian Quality Congress

This eBook contains selected papers that were presented at the 8th Canadian Quality Congress held at the McGill University, in Montreal, Quebec, Canada, September 20 21, 2016. The theme of the congress was: Quality and Innovation: Transforming your organizational culture.


Assessment of patient safety culture: a comparative case study between physicians and nurses,Bridging the Gap between Documents and Practice in Medication Management “Document Vitalization”,Field Quality Metrics – Findings & Recommendations,Guest Editorial Selected Papers from 8th Canadian Quality Congress,Improving software quality using Six Sigma DMAIC based approach: a case study,Lean process design for a radiology department,Multivariate hybrid pathways for creating exceptional customer experiences ,Six Sigma model of transfer of development capability,Translating improvement methodology into healthcare culture

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