Buyer Conversations: Customer Centricity, User Experience, and Reliability Are Key for Videoconferencing Solutions

Published by: IDC

Published: Jul. 29, 2012 - 7 Pages

Table of Contents

Table of Contents

IDC Opinion

In This Buyer Case Study

Situation Overview

Organization Overview

Challenges and Solution

Results

Essential Guidance

Advice to Buyers of Videoconferencing Solutions

Learn More

Related Research

Abstract

This IDC Buyer Case Study reviews the recent conversation IDC had with Mydin in relation to its experiences with its VCS vendor, Vidyo. This study highlights some of the key issues that companies should consider when identifying VCS vendors, as well as the lessons learned from engaging their vendors.

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