Audio Conferencing Service Markets

Published by: Frost & Sullivan

Published: Jun. 1, 2001

Table of Contents

Summary of Major Findings

Executive Summary

Challenges

Market Analysis

Market Drivers

Market Restraints

Revenue Forecast

Demand Analysis

Pricing Analysis

Competitive Analysis

Market Share Analysis

Strategies Developed by Key Competitors

Merger & Acquisition Strategy Award: Genesys Conferencing

List of Figures

1 Audio Conferencing Services Market: Impact of Top Ten Industry Challenges (U.S.), 2001-2007

2 Audio Conferencing Services Market: Market Drivers Ranked in Order of Impact (U.S.), 2001-2007

3 Audio Conferencing Services Market: Market Restraints Ranked in Order of Impact (U.S.), 2001-2007

4 Audio Conferencing Services Market: Unit Shipment (Minutes) and Revenue Forecasts (U.S.), 1997-2007

5 Audio Conferencing Services Market: Percentages Unattended vs. Attended Conference Calls (U.S.), 1997-2007

6 Audio Conferencing Services Market: Percentages On-demand vs. Scheduled Conference Calls (U.S.), 1997-2007

7 Audio Conferencing Services: Percent of Revenues by Product Type (U.S.), 2000-2007

8 Audio Conferencing Services Market: Unattended/On-demand Conference Calls, Unit Shipments (Minutes), Prices and Revenue Forecasts (U.S.), 2000-2007

9 Audio Conferencing Services Market: Unattended/Scheduled Conference Calls, Unit Shipments (Minutes), Prices and Revenue Forecasts (U.S.), 2000-2007

10 Audio Conferencing Services Market: Attended/Scheduled Conference Calls, Unit Shipments (Minutes), Prices and Revenue Forecasts (U.S.), 2000-2007

11 Audio Conferencing Services Market: Market Share Analysis (U.S.), 1999-2000

Abstract

Once considered a mature industry, the audio conferencing services market is experiencing rejuvenated growth from the introduction of on-demand conferencing and the transition to IP-based systems. With enhanced features, improved functionality, and lower costs, utilization of these advanced technologies will significantly benefit service providers while attracting new end-users.

Since its introduction two years ago, on-demand conferencing has increased minute usage and propelled consumer use, and is projected to remain a strong industry driver. However, development of other web-based solutions, such as instant messaging and text chat, could hinder market growth. To remain competitive, participants must anticipate and strategically plan for these challenges. By identifying key trends, restraints, and offering expert revenue forecasts, this comprehensive research provides readers with a privileged view of a growing field.

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