North American Long Distance Service Markets

Published by: Frost & Sullivan

Published: Mar. 1, 2001

Table of Contents

• Introducing the Market Engineering Consulting Report
  
  
  
  • Overview
    
  
  
• Executive Summary
  
  
  
  • Introduction to the North American Long Distance Services Market
    
  • Summary of Major Findings
    
  
  
• Market Engineering Research Methodology
  
  
  
  • Research Scope
    
  • Research Methodology
    
  • Market Engineering Forecasting Methodology
    
  • Glossary of Terms
    
  
  
• Industry Challenges
  
  
  
  • Identification of Challenges Facing the North American Long Distance Service Industry
    
  
  
• Market Engineering Measurement Analysis of the Total North American Long Distance Service Industry
  
  
  
  • Introduction
    
  • Market Engineering Research Measurement System
    
  
  
• Market Engineering Research for the U.S. Long Distance Business Services Market 1996-2006
  
  
  
  • Total Market Segment Analysis
    
  • Strategic Analysis and Forecasts of the U.S. Domestic Long Distance Business Services Market
    
  • Strategic Analysis and Forecasts of the U.S. International Long Distance Business Services Market
    
  
  
• Market Engineering Research for the U.S. Residential Long Distance Market 1996-2006
  
  
  
  • Total Market Segment Analysis
    
  • Strategic Analysis and Forecasts of the U.S. Domestic Long Distance Residential Services Market
    
  • Strategic Analysis and Forecasts of the U.S. International Long Distance Residential Services Market
    
  
  
• Market Engineering Research for the Canadian Long Distance Services Market 1996-2006
  
  
  
  • Total Market Segment Analysis
    
  
  
• Market Engineering Strategy
  
  
  
  • What Is Market Engineering Strategy?
    
  • Market Engineering Strategic Recommendations
    
  
  
• Market Engineering Planning
  
  
  
  • Integrating Market Engineering into the Business Planning Process
    
  
  
• Implementation of Market Engineering
  
  
  
  • How to Implement Market Engineering in a Company
    
  
  
• Market Engineering Monitoring of the North American Long Distance Services Market
  
  
  
  • Purpose of Market Engineering Monitoring
    
  
  
• Market Engineering Awards for the North American Long Distance Services Market
  
  
  
  • Frost & Sullivan's 2000 Market Engineering Awards
    
  • Market Engineering Awards
    
  
  
• Market Engineering Supplement
  
  
  
  • Introduction
    
  • Strategic Significance of the Market Engineering Measurements
    
  • How to Improve the Market Engineering Strategy Development Process
    
  • How to Implement Market Engineering in a Company
    
  • How to Make the Most of This Market Engineering Report
    
  • How to Design a Successful Monitoring Program
    
  • Top Ten Critical Elements of a Market Engineering Program
    
  • Strategic Recommendations for Further Research
    
  
  

Abstract

With new technologies expected to supplant witched long distance (LD) legacy systems, the North American LD markets have become a highly competitive environment. To maintain market share, witched LD participants must implement the technology for voice over Internet (VoIP)and wireless technology or forge alliances with other companies who already provide these services.

This Frost & Sullivan analysis of the North American LD service markets will give market participants a clear view of the industry and how Internet protocol (IP)routing and other routing platforms will affect legacy systems. For this research, Frost & Sullivan concentrated on the witched toll services over private line and public networks to highlight trends for legacy witched platforms.

Long Distance Providers Create New Solutions to Maximize Revenues

Even though the volume of calls is increasing, revenues are dropping as a result of lower per-minute rates. Long distance providers can offset this trend by developing creative calling plans to stimulate end-users' demands.. "Many service providers are offering competitive pricing to attract and retain customers," states the author of this report. "For example, many companies have introduced a flat rate residential plan that includes 1000 minutes of usage per month for a set price."

Consumers want high speed, high quality and customized services from their LD service providers. Market participants that can combine LD services into complete solution packages, or with more profitable telecommunications products, will increase their profit margin and stay ahead of the competition.

International Markets Favor Switched Long Distance Systems

The international market remains an area where witched LD participants can still excel. In order to gain market share, however, providers need to create contacts in international markets and negotiate favorable contracts with local carriers.

"By negotiating favorable terms with foreign carriers, LD participants are able to reduce per-minute charges without sacrificing decent profit margins," states the author.

This Frost & Sullivan research is unique in that it focuses on a traditional communications services industry that has been significantly influenced by the Internet and other new technologies. Users of the report will help their company evaluate the market's potential and formulate successful investment strategies for the future.

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