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Asia/Pacific Unified Communications and Enterprise x.0 Survey, 2008: Of Innovation, Transformation, and CollaborationPublished by: IDC Published: Mar. 18, 2009 - 150 Pages Table of ContentsTable of Contents IDC Opinion In This Study Methodology Overview Fieldwork Sample Table: Organization Size Distribution Table: Industry Vertical Distribution Table: Organization Sites Distribution Data Confidence Level and Interval Data Analysis Cluster Analysis Executive Summary Situation Overview Table: Enterprise Clusters by Industry Vertical, 2008 (% of Respondents) Table: Technology Adoption by Enterprise Cluster, 2008 Figure: Company Sizes by Enterprise Cluster, 2008 Figure: Enterprise Distribution by Cluster, 2008 IT Decision Making Figure: Primary IT Decision Maker by Enterprise Cluster, 2008 Figure: Primary IT Decision Maker by Country, 2008 Does Age Matter? Figure: Enterprise Age by Enterprise Cluster, 2008 Knowledge Base Figure: Share of Knowledge Workers in Enterprises by Enterprise Cluster, 2008 Telecommuting Recent Implementation of Telecommuting Devices for Telecommuting Rationale for Telecommuting Telecommuting Expense Policies Figure: Telecommuting Adoption by Enterprise Cluster, 2008 Figure: Telecommuting Adoption by Country, 2008 Figure: Telecommuting Adoption by Company Size, 2008 Figure: Recent Telecommuting Adoption by Enterprise Cluster, 2008 Figure: Recent Telecommuting Adoption by Country, 2008 Figure: Recent Telecommuting Adoption by Company Size, 2008 Figure: Devices Used for Telecommuting by Enterprise Cluster, 2008 Figure: Devices Used for Telecommuting by Country, 2008 Figure: Devices Used for Telecommuting by Company Size, 2008 Figure: Rationale for Allowing Telecommuting by Enterprise Cluster, 2008 Figure: Rationale for Allowing Telecommuting by Country, 2008 Figure: Rationale for Allowing Telecommuting by Enterprise Cluster, 2008 Figure: Enterprises with a Telecommuting Expense Policy by Enterprise Cluster, 2008 Figure: Enterprises with a Telecommuting Expense Policy by Country, 2008 Hot Desking Figure: Hot Desking Adoption by Enterprise Cluster, 2008 Innovation Innovation Stakeholders Innovations Budget Figure: Innovation Stakeholders by Enterprise Cluster, 2008 Figure: Innovation Stakeholders by Country, 2008 Figure: Enterprises with Innovation Budget by Enterprise Cluster, 2008 Figure: Enterprises with Innovation Budget by Country, 2008 Communication Devices Adoption Current Adoption Future Adoption Table: Communication Devices Current Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Communication Devices Current Adoption by Country, 2008 (% of Respondents) Table: Communication Devices Future Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise Communication Devices Future Adoption by Country, 2008 (% of Respondents) Enterprise 2.0 Adoption Current Enterprise 2.0 Adoption Future Enterprise 2.0 Adoption Enterprise 2.0 Drivers Preferred Enterprise 2.0 Suppliers Table: Enterprise 2.0 Current Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise 2.0 Current Adoption by Country, 2008 (% of Respondents) Table: Enterprise 2.0 Current Adoption by Company Size, 2008 (% of Respondents) Table: Enterprise 2.0 Future Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise 2.0 Future Adoption by Country, 2008 (% of Respondents) Table: Enterprise 2.0 Future Adoption by Company Size, 2008 (% of Respondents) Figure: Top 3 Reasons for Adopting Web 2.0 Tools by Enterprise Cluster, 2008 Figure: Top 3 Reasons for Adopting Web 2.0 Tools by Country, 2008 Figure: Top 3 Reasons for Adopting Web Tools 2.0 by Company Size, 2008 Table: Enterprise 2.0 Supplier Preference by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise 2.0 Supplier Preference by Country, 2008 (% of Respondents) Table: Enterprise 2.0 Supplier Preference by Company Size, 2008 Mobile Applications Adoption Current Adoption Future Adoption Table: Enterprise Mobile Applications Current Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise Mobile Applications Current Adoption by Country, 2008 (% of Respondents) Table: Enterprise Mobile Applications Current Adoption by Company Size, 2008 (% of Respondents) Table: Enterprise Mobile Applications Future Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise Mobile Applications Future Adoption by Country, 2008 (% of Respondents) Table: Enterprise Mobile Applications Future Adoption by Company Size, 2008 (% of Respondents) Unified Communications Adoption Figure: Unified Communications Adoption by Enterprise Cluster, 2008 Figure: Unified Communications and Web Technology Adoption by Enterprise Cluster, 2008 Figure: Unified Communications Adoption by Country, 2008 Figure: Unified Communications Adoption by Company Size, 2008 Unified Communications Adoption and Innovation Figure: Unified Communications Adoption Among Enterprises with a Separate Innovations Budget, 2008 Unified Communications Adoption and Multisite Enterprises Figure: Unified Communications Adoption by Sites Distribution, 2008 Preferred Deployment Models Figure: Unified Communications Deployment Model Preference by Enterprise Cluster, 2008 Figure: Unified Communications Deployment Model Preference by Country, 2008 Figure: Unified Communications Deployment Model Preference by Company Size, 2008 Unified Communications Adoption Drivers Figure: Top 3 Reasons for Unified Communications Adoption by Enterprise Cluster, 2008 Figure: Top 3 Reasons for Unified Communications Adoption by Country, 2008 Figure: Top 3 Reasons for Unified Communications Adoption by Company Size, 2008 Preferred Unified Communications Suppliers Table: Unified Communications Supplier Preference by Enterprise Cluster, 2008 (% of Respondents) Table: Unified Communications Supplier Preference by Country, 2008 (% of Respondents) Table: Unified Communications Supplier Preference by Company Size, 2008 (% of Respondents) Telephony Adoption Current Voice Adoption Future Voice Adoption Table: Enterprise Telephony Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise Telephony Adoption by Country, 2008 (% of Respondents) Table: Enterprise Telephony Adoption by Company Size, 2008 (% of Respondents) Collaboration Adoption Current Collaboration Adoption Future Collaboration Adoption Rationale for Telepresence Adoption Preferred Management Model for Telepresence Telepresence ROI Needs Preferred Pricing Model for Telepresence Telepresence Suppliers Videoconferencing Solution Adoption Table: Enterprise Collaborative Applications Adoption by Enterprise Cluster, 2008 (% of Respondents) Table: Enterprise Collaborative Applications Adoption by Country, 2008 (% of Respondents) Table: Enterprise Collaborative Applications Adoption by Company Size, 2008 (% of Respondents) Table: Rationale for Adopting Telepresence by Enterprise Cluster, 2008 (% of Respondents) Table: Rationale for Adopting Telepresence by Country, 2008 (% of Respondents) Figure: Telepresence Management Model Adopted by Enterprise Cluster, 2008 Figure: Telepresence ROI Needs by Enterprise Cluster, 2008 Figure: Telepresence ROI Needs by Country, 2008 Figure: Telepresence Pricing Models Adopted by Enterprise Cluster, 2008 Figure: Telepresence Suppliers Engaged by Enterprise Cluster, 2008 Figure: Videoconferencing Solution Type Adopted by Enterprise Cluster, 2008 Figure: Videoconferencing Solution Type Adopted by Country, 2008 Future Outlook Essential Guidance Learn More Related Research Synopsis AbstractThis IDC study presents findings of IDC's Asia/Pacific (Excluding Japan) Unified Communications and Enterprise x.0 2008 Survey, 2008, in which 762 enterprises in 11 countries in Asia/Pacific (excluding Japan) of APEJ were interviewed. This survey sought to understand unified communications (UC) and enterprise 2.0 technology adoption trends among enterprises in APEJ. Using the cluster analysis statistical method, the study uncovered four distinct clusters of enterprises in the region based on their adoption and affinity for new technologies and work styles. These clusters are tech innovators, tech mimics, tech skeptics, and tech laggards. The study also presents IDC's unique perspective on how these clusters of enterprises are embracing UC in the region. Furthermore, the study shows UC-related trends by country and company size where relevant insights come up. "Enterprises that have been bitten by the innovations bug are more likely to embrace UC in the region. Tech innovators are the early adopters of UC, while tech mimics, which are inherently copycat enterprises, will dominate the next wave of UC adoption. IDC believes that UC adoption will become increasingly complex in terms of solutions and engagement models," says Shalini Verma, research manager, Communications, IDC Asia/Pacific. Get Full Details About This Report >> |
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