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Best Practice Online Business Strategies

Published by: Business Insights

Published: Jun. 1, 2000 - 188 Pages


Table of Contents


  1. Executive Summary
  2. Consumer Markets
      1.1 Food.com

      Summary

      Introduction

      Strategic developments and partnerships
      • Media partnerships defined by a strong consumer focus
      • Think global, act local
      • Technology partnerships enhance customer service

      Business to business engagements

      1.2 QXL.com

      Summary 21

      Introduction

      Organisational structure

      Business model

      Strategic developments and partnerships
      • Retail partnerships
      • Co-branded partnerships
      • Marketing partnerships
      • Affiliate program
      • Expansion strategy
      • Localization is at the core of QXL's business model

      1.3 Pets.com

      Summary

      Introduction

      Strategic development & partnerships

      Technical partnerships

      Operational partnerships

      Integrating eCommerce

      Revenues

      Competition

      1.4 Etoys.co.uk

      Summary

      Introduction

      Organizational structure

      Integrating eCommerce

      Acquisitions

      Revenues

      Competition

      1.5 Ebookers.com

      Summary

      Introduction

      Organizational structure

      Pan-European expansion

      Strategic alliances

      Revenues

      Traffic
  3. Financial Services
      2.1 1stQuote.co.uk

      2.2 Genialloyd.it

      2.3 Deutsche Bank 24

      Introduction

      Organizational Structure
      • Structure changes as parent company integrates direct operation with branches
      • …and gives a multi-channel character to the largest retail bank in Germany

      Strategic Development And Parterships
      • Deutsche Bank 24 paves the way in German e-banking
      • New image and cross selling are the principal aims behind partnerships

      Product Offering And Pricing
      • With most products available through all channels it's the customer that has the last say
      • Low price and other perks are offered online

      2.4 Egg.com

      Introduction

      Integrating eCommerce in the organizational structure

      Product Strategy

      Competitive strategy
      • Aggressive pricing is at the heart of Egg's competitive strategy
      • Cross selling profitable products was the next step for Egg
      • Lack of consumer data is Egg's disadvantage opposite competitors

      Conclusion: SWOT analysis
      • Strengths
      • Weaknesses
      • Opportunities
      • Threats

      2.5 Swedbank
    • Introduction
    • Organizational structure
      • The Retail Business Unit coordinates all channels
      • Cross-business resources to build a retail banking expertise base
      • Telephone and Internet banking to integrate further

      Integrating eCommerce
      • A full integration model

      Global versus Local strategic choice
      • Global banking from a Nordic/Baltic perspective
      • The 'glocal' approach

      Strategic developments and partnerships
      • FöreningsSparbanken future vision requires strong technology partners
      • FöreningsSparbanken needs to develop partnerships in non-FS areas

      Product strategy
      • FöreningsSparbanken: Sweden's financial supermarket
  4. Automotive
      3.1 Car Order.com

      Summary

      Introduction

      3.2 General Motors

      Summary

      Introduction

      Firstly, the internal challenge, the dealers

      Secondly, the internal challenge, the dealers

      Creating a new dealer model

      Working with the e-community

      Better the devil you know

      Becoming an eBusiness, the role of e-GM

      Selling cars, developing e-cars

      Cheaper cars? Yes, but not as much as some suggest
  5. Healthcare
      4.1 Blue Shield of California

      Summary

      Introduction
      • eCommerce organizational structure
      • Blue Shield of California's strategic partnership
      • Two sites for two purposes
      • Geographic coverage

      4.2 Glaxo Wellcome

      Summary

      Introduction

      Glaxo Wellcome's eBusiness function
      • Glaxo Wellcome's eBusiness objectives

      Glaxo Wellcome's strategic partnerships
      • The emerging technologies
      • Glaxo Wellcome's strategy for Internet content

      Glaxo Wellcome geographic coverage

      Glaxo Wellcome: The barriers to development
      • Glaxo Wellcome's future strategies
      • Glaxo Wellcome's B2B capabilities
      • Glaxo Wellcome's portal sites
      • New marketing opportunities in the EU

      4.3 HealthShop.com

      Summary

      Introduction
      • The early success
      • Healthshop.com's market opportunity
      • Developing partnerships
      • Organizational structure
      • Geographic coverage

      4.4 MotherNature.com

      Summary

      Introduction
      • The growth of MotherNature.com 1999-2004
      • MotherNature.com's market opportunity
      • MotherNature.com business strategy
      • Strategic alliances and partnerships
      • Geographic coverage

      4.5 Walgreens

      Summary

      Introduction
      • Organizational structure
      • Walgreens' strategic partnerships
      • Geographical coverage
  6. Energy
      5.1 Utility.com
      • Summary
      • Overview
      • Strategy

      5.2 Amerada.co.uk
      • Summary
      • Overview
      • Strategy

      5.3 Niagra Mohawk
      • Summary
      • Overview
      • Strategy


Abstract

This report allows you to explore the range of business models employed by some of the most innovative international companies, both traditional and Internet-only. By benchmarking current eCommerce methodologies and their performance this report is essential for both industry professionals just beginning to develop their online strategy, as well as those who have enjoyed a successful web strategy for some years. Learn from the online strategies and experience of some of the most innovative companies. Ensure you have considered all the constituent elements of a successful eCommerce strategy. Ensure your eCommerce planning is built on the strongest possible framework of knowledge and experience. From Reuters Business Insight.

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