E-Commerce & IT Outsourcing: research reports
Electronic commerce is the buying and selling of products and/or services over the World Wide Web or other computer networks. Included in the activity of selling online is the process of developing, marketing, selling, delivering and paying for services or merchandise. In the process of buying and selling products and services online a range of tactics are involved including telephone (traditional and mobile), email and client server browser interactions.
With the widespread use of the Internet, the amount of commerce conducted electronically continues to grow astonishingly.
IT outsourcing describes the practice of seeking resources of an outside organization for all or part of an information Technology function. An organization would use IT outsourcing for functions ranging from computer and network configuration and maintenance to software application development for running a business. A company may decide to outsource all of its data storage needs because it does not want to buy and maintain its own data storage devices. Often times the decision to use IT outsourcing is a belief that is would be cheaper to contract an outside organization, which specializes in a particular task, verse creating an in-house IT team. Most organizations outsource only a portion of any given IT function as it is often not cost effective to outsource all operations.