Mailing, Ground Shipping, and Overnight Delivery in U.S. Small and Medium-Sized Businesses : Market Research Report

Mailing, Ground Shipping, and Overnight Delivery in U.S. Small and Medium-Sized Businesses

Published by: IDC

Published: Sep. 8, 2006 - 30 Pages

Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Ground Package Delivery
Figure: Main Carriers Used for Ground Shipments in U.S. Small and Medium-Sized Businesses, 2005
Table: Carriers Used for Ground Shipments in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Carriers Used for Ground Shipments in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Table: Carriers Used for Ground Shipments in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Use of Overnight Delivery Services
Figure: Main Carriers Used for Overnight Delivery in U.S. Small and Medium-Sized Businesses, 2005
Table: Carriers Used for Overnight Delivery in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Carriers Used for Overnight Delivery in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Table: Carriers Used for Overnight Delivery in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Spending on Postage, Ground Shipping, and Overnight Delivery
Figure: Monthly Spending on Postage, Ground Shipments, and Overnight Delivery in U.S. Small and Medium-Sized Businesses, 2005
Table: Mean Monthly Spending on First-Class Postage in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Mean Monthly Spending on First-Class Postage in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Table: Mean Monthly Spending on Ground Shipments in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Mean Monthly Spending on Ground Shipments in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Table: Mean Monthly Spending on Overnight Delivery in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Mean Monthly Spending on Overnight Delivery in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Figure: U.S. Small and Medium-Sized Business Share of Spending on Postage, Ground Delivery, and Overnight Delivery, 2005
Table: Mean Monthly Spending on First-Class Postage in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Table: Mean Monthly Spending on Ground Shipments in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Table: Mean Monthly Spending on Overnight Delivery in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Solutions for Meeting Package and Overnight Shipping Needs
Table: Current Solutions for Meeting Package and Overnight Shipping Needs in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Current Solutions for Meeting Package and Overnight Shipping Needs in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Figure: Current Solutions for Meeting Package and Overnight Shipping Needs in U.S. Small and Medium-Sized Businesses, 2005
Table: Current Solutions for Meeting Package and Overnight Shipping Needs in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
Table: Interest in Multicarrier Software Solution in U.S. Small Businesses by Company Size, 2005 (% of Respondents)
Table: Interest in Multicarrier Software Solution in U.S. Medium-Sized Businesses by Company Size, 2005 (% of Respondents)
Table: Interest in Multicarrier Software Solution in U.S. Small and Medium-Sized Businesses That Sell Online, 2005 (% of Respondents)
PC Postage
Figure: Use of PC Postage in U.S. Small and Medium-Sized Businesses That Sell Online, 2005
Future Outlook
Essential Guidance
Learn More
Methodology
Related Research
Synopsis

Abstract

This IDC study examines the use of postage and shipping services by small and medium-sized businesses (SMBs) in general as well as those that sell online. The use of different carriers is discussed as well as mail and shipping spending for regular mail, ground transportation, and overnight delivery.

"The 8.1 million small businesses in the United States account for a sizable percentage of the money spent sending letters and parcels every year," says Merle Sandler, senior research analyst in the SMB program at IDC. "Order fulfillment is still conducted through traditional shipping resources even as promotion is moving online to email and home-page implementation."

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