Conferencing & Collaborative Services

Published by: Global Industry Analysts

Published: Jun. 1, 2006 - 663 Pages

Table of Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

II. EXECUTIVE SUMMARY

1. Overview & Outlook

Conferencing Industry Excels on Technological Advancements

Current & Future Analysis

Regional Perspective

US Represents the Single Largest Market

Table 1: World Market for Conferencing & Collaborative Services (2000-2010): Geographic Regions (US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World) Ranked by Growth (includes corresponding Graph/ Chart)

Asia-Pacific Witnesses Skyrocketing Growth

Segmental Analysis

Audio Accounts for a Lion’s Share

Table 2: World Market for Audio Conferencing & Collaborative Services (2000-2010): Geographic Regions (US, Canada, Japan, Europe, Asia-Pacific, and Rest of World) Ranked by Growth (includes corresponding Graph/ Chart)

Video Conferencing on a Growth Spree

Table 3: World Market for Video Conferencing & Collaborative Services (2000-2010): Geographic Regions (US, Canada, Japan, Europe, Asia-Pacific, and Rest of World) Ranked by Growth (includes corresponding Graph/ Chart)

Monstrous Demand for Web Conferencing & Collaborative Services

Table 4: World Market for Web Conferencing & Collaborative Services (2000-2010): Geographic Regions (US, Canada, Japan, Europe, Asia-Pacific, and Rest of World) Ranked by Growth (includes corresponding Graph/Chart)

2. Industry Overview

Growing Need for ‘Convenience’ Drives Conferencing Industry

Key Factors Determining the Growth of Conferencing in the Order of Ranking

Greater Deployment of Converged Networks

Cost Reduction

IP Convergence Challenges

An Evolutionary Scan of Companies in the Conferencing Market

Audio Conferencing - A Snapshot of Evolutionary Stages

Challenges and Opportunities in the Audio Conferencing Industry

Certain critical issues influencing the service provider sector include:

Video Conferencing Market - A Close Look

Web Conferencing - A Happening Tool

Conferencing Service Providers - An Insight

A Review of Pricing Models for Conferencing Services

Pay Per Use

Pay Per Seat

Self-Hosted

3. Market Dynamics

Collaborative Technologies Market Outpaces Overall Telecom Growth

Budding Demand for Conferencing Services

Key Factors Influencing the Choice of Conferencing Services

Captivating Conferencing & Collaborative Technologies

Emergence of Live E-Collaboration Market

Web and Audio Conferencing Likely to Outperform Video Conferencing

Unattended Call Prices Become More Gratifying

Audio Conferencing Services Market Continues Steady Growth

Video Conferencing Solutions Striving for Market Acceptance

Web Conferencing - An Infant Market with Better Room for Expansion

Increasing Convergence of Collaborative Technologies

Cultural Differences Contribute to Adoption of Collaboration Technologies

Unified Conferencing - The Buzz Word of Conferencing World

Session Initiation Protocol Set to Revolutionize IP Communication Industry

Emergence of IP Telephony Drives Tabletop and Installed Audio Conferencing Systems Markets

Integration of Hardware Platforms Stimulates Collaborative Market

Form Factor and Mobility

Desktop Collaboration

4. Conferencing & Collaboration - A Holistic Scan

Conferencing & Collaboration

Conferencing Technologies Serve Long-Term Business Needs

Pros and Cons

Emergence of Collaborative Software Market

Collaborative Systems

Applications

Integrated Collaborative Environment

Message Applications

Team Collaborative Applications

Recommendations for Enterprises Deploying Collaborative Tools

Evaluate the Requirements

Mobile Conferencing

Introduction To eCollaboration

ECollaboration Choices

Hosted Services

Managed Services

Video Presenter

In-House Options

Conferencing Models

Integrated Collaborative Environment

Conferencing Equipment

Multi Point Control Unit (MCU)

Video Capture Card

Network Infrastructure

ISDN

Internet Protocol

Gatekeepers

Gateways

Set Top Box

User Interface Equipment

Minimal

Keypads and Display

Keyboard and Graphical User Interface (GUI)

Types of Conferencing

Audio Conferencing

Videoconferencing

Web Conferencing

A Comprehensive Overview of Conferencing Modes

Videoconferencing

Types of Set-Up

Bandwidth Dynamics

Conferencing Standards

Videoconferencing System Statistics

Technologies Involved - ISDN And IP

Cabling Concerns

Applications

Drivers and Inhibitors

Table 5: Videoconferencing Deployment Level Among CIOs in the US (2006 E) (includes corresponding Graph/Chart)

Table 6: Video Conferencing Users’ Spending Plans (2005- 2006) (includes corresponding Graph/Chart)

Table 7: VoIP Deployment Plans of Video Conferencing Users in the US for 2005-2006 (includes corresponding Graph/ Chart)

Web Conferencing

Mode of Selling Web Conference

Table 8: Web Conferencing Service Market Worldwide (2004): Percentage Breakdown of Service Providers by Player - WebEx, Genesys Conferencing, Microsoft, Raindance, and Others (includes corresponding Graph/Chart)

Benefits of Web Conferencing to Enterprises

Fast Development Cycle

Quick Distribution of Information

Training

Informative Tool

Remote Working

5. Service Introductions/Product Launches

Obidicut Unveils Latest Teleconferencing and Long-Distance Service

StarBak Introduces Integrated Network Platform

Expedite Unleashes Videoconferencing Resource Management VRM v1.7

WebEx Introduces WebOffice for SMBs

MCI Introduces Global Meet

WILink Plc Stages Vcall Web Conferencing 4.0

IVCi and Polycom Launches New IP Video Conferencing Solution

Fujitsu Asia Introduces New Web Conferencing Solution

Equant Announces a Comprehensive Global IP Video Conferencing Solution

AiTS Launches AiTS VAR4 Video Conferencing

Polycom Debuts Polycom Conference Suite 5.0

Avaya Launches New Audio Conferencing Solution

Equant Introduces Comprehensive IP Videoconferencing Solution

Sonexis Rolls Out ConferenceManager

Octave Delivers Real-time Monitoring Solution for Audio Conferencing

Sonexis Announces ConferenceManager

Broadwing Unveils New IP Videoconferencing Solution

MetraTech and Octave Launch Windows Messenger based Group Voice Conferencing Software

First Virtual Communications Releases Advanced Version of Click to Meet

6. Recent Industry Activity

Verizon Communications Acquires MCI

InterCall Acquires Raindance

Wire One Technology Merges with V-SPAN

Emblaze Systems Merges with VCON Telecommunications

RADVISION Acquires First Virtual Communications

GTX Global Corporation Signs Agreement with Heel Strike

Alcatel Acquires eDial

GlowPoint Pacts with SoHo Video Solutions

IVCi Signs an Agreement with Sonexis

Polycom Strikes Deal with Microsoft

VCON Declares Agreement with Nine Lanes

VCON Partners with TECHNOTAP

VCON Announces Partnership Agreement with ATEME

WebEx Buys NCR Web Conferencing Patents

Sonexis Partners with SignUp4

Raindance Allies with Logitech

Forgent Acquires Network Simplicity

ClearOne Completes Acquisition of E.mergent

Octave Pacts with MetraTech

Viseon Strikes Deal with Octave

Polycom Acquires PictureTel

RSI Systems Signs Agreement with Genesys Conferencing

7. Focus on Select Players

ACT Teleconferencing, Inc. (USA)

AT&T Inc. (USA)

Chorus Call, Inc (USA)

ConferencePlus (USA)

Connex International (USA)

Eagle Teleconferencing Services, Inc (USA)

Equant (The Netherlands)

Genesys Conferencing (France)

G2J.com Videoconferencing (UK)

Global Crossing Conferencing (USA)

Global Link Communication (USA)

InterCall (USA)

Raindance Communications (USA)

Interwise (USA)

IVCi (USA)

MeetingOne (USA)

Premiere Global Services, Inc. (USA)

Qwest Communications International (USA)

Service Point Australia Pty Limited (Australia)

TELUS Corporation (Canada)

Telia Sonera (Sweden)

Verizon Business (USA)

Wavenet Conferencing Ltd. (Ireland)

WebEx Communications, Inc. (USA)

8. Global Market Perspective

Table 9: World Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Geographic Region - US, Canada, Japan, Europe, Asia Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 10: World 10-Year Perspective for Conferencing and Collaborative Services by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia -Pacific (excluding Japan), and Rest of World Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

Table 11: World Recent Past, Current & Future Analysis for Audio Conferencing Services by Geographic Region - US, Canada, Japan, Europe, Asia Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 12: World 10-Year Perspective for Audio Conferencing Services by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

Table 13: World Recent Past, Current & Future Analysis for Video Conferencing Services by Geographic Region - US, Canada, Japan, Europe, Asia Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 14: World 10-Year Perspective for Video Conferencing Services by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

Table 15: World Recent Past, Current & Future Analysis for Web Conferencing Services by Geographic Region - US, Canada, Japan, Europe, Asia Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 16: World 10-Year Perspective for Web Conferencing Services by Geographic Region - Percentage Breakdown of Dollar Sales for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

III. MARKET

1. The United States

A.Market Analysis

Current & Future Analysis

Table 17: US Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Sept. 11 Attacks Spur the Emergence of Conferencing Solutions

US Videoconferencing Services Market: Challenges Ahead of Service Providers

Table 18: US Market for Videoconferencing Systems by Vertical Markets (2004, 2005 & 2006 E): Percentage Breakdown of Revenues for Corporate, Education, Healthcare and Government Sectors (includes corresponding Graph/Chart)

Service Introductions/Product Launches

Strategic Corporate Developments

Review of Key Players

B.Market Analytics

Table 19: US Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 20: US 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

2. Canada

A.Market Analysis

Current & Future Analysis

Table 21: Canadian Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

TELUS Corporation - A Key Player

B.Market Analytics

Table 22: Canadian Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 23: Canadian 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

3. Japan

A.Market Analysis

Current & Future Analysis

Table 24: Japanese Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Japan Jumps into Video Conferencing Boom

B.Market Analytics

Table 25: Japanese Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 26: Japanese 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4. Europe

A.Market Analysis

Current & Future Analysis

Regional Perspective

Table 27: European Market for Conferencing & Collaborative Services (2000-2010): Regional Markets (France, Germany, UK, Italy, Spain and Rest of Europe) Ranked by Growth (includes corresponding Graph/Chart)

Segmental Analysis

Table 28: European Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/ Chart)

Videoconferencing Market Losing Sheen

B.Market Analytics

Table 29: European Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Geographic Region - France, Germany, UK, Italy, Spain, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 30: European Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 31: European 10-Year Perspective for Conferencing and Collaborative Services by Geographic Region - Percentage Breakdown of Dollar Sales for France, Germany, UK, Italy, Spain, and Rest of Europe Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

Table 32: European 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4a. France

A.Market Analysis

Current & Future Analysis

Table 33: French Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Genesys Conferencing - A Key Player

B.Market Analytics

Table 34: French Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 35: French 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4b. Germany

A.Market Analysis

Current & Future Analysis

Table 36: German Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

B.Market Analytics

Table 37: German Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 38: German 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4c. The United Kingdom

A.Market Analysis

Current & Future Analysis

Table 39: UK Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

G2J.com Videoconferencing - A Key Player

B.Market Analytics

Table 40: UK Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 41: UK 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4d. Italy

A.Market Analysis

Current & Future Analysis

Table 42: Italian Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

B.Market Analytics

Table 43: Italian Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 44: Italian 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4e. Spain

A.Market Analysis

Current & Future Analysis

Table 45: Spanish Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

B.Market Analytics

Table 46: Spanish Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 47: Spanish 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

4f. Rest of Europe

A.Market Analysis

Current & Future Analysis

Table 48: Rest of Europe Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Review of Key Players

Equant (The Netherlands)

Telia Sonera (Sweden)

Wavenet Conferencing Ltd. (Ireland)

B.Market Analytics

Table 49: Rest of Europe Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 50: Rest of Europe 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

5. Asia-Pacific

A.Market Analysis

Current & Future Analysis

Table 51: Asia-Pacific Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Asia-Pacific Gets Ready to Conferencing Services

An Overview of Videoconferencing Infrastructure Systems Market

A Review of Key Regional Markets

China

Australia

An Overview of Conferencing Equipment/Services Market

India

Hospital Industry Contributes for Growth in Videoconferencing

South Korea

Hong Kong

Indonesia

Malaysia

New Zealand

Philippines

Singapore

Taiwan

Thailand

Strategic Corporate Developments

Service Point Australia Pty Limited - A Key Player in Australia

B.Market Analytics

Table 52: Asia-Pacific Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 53: Asia-Pacific 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

6. Rest of World

A.Market Analysis

Current & Future Analysis

Table 54: Rest of World Market for Conferencing & Collaborative Services (2000-2010): Service Segments (Audio, Video, and Web) Ranked by Growth (includes corresponding Graph/Chart)

Strategic Corporate Developments

B.Market Analytics

Table 55: Rest of World Recent Past, Current & Future Analysis for Conferencing and Collaborative Services by Segment - Audio Conferencing, Video Conferencing, and Web Conferencing Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart)

Table 56: Rest of World 10-Year Perspective for Conferencing and Collaborative Services by Segment - Percentage Breakdown of Dollar Sales for Audio Conferencing, Video Conferencing, and Web Conferencing Markets for 2000, 2005 & 2010 (includes corresponding Graph/Chart)

IV. COMPETITION

1. 1st Works Corporation (USA)

2. 3D Conferencing (USA)

3. A+ Conferencing (USA)

4. Accu-Rate Communications, Inc. (USA)

5. ACT Teleconferencing, Inc. (USA)

Table 57: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 58: Nine Months Sales Analysis by Segment: 2004- 2005 (Nine Months Ended, September) (In US$ million)

Proximity, Inc. (USA)

6. Adigo, Inc. (USA)

7. Aduno (France)

8. A D V Communications (UK)

9. Advent Conferencing (USA)

10. Aethra SpA (Italy)

Aethra (UK)

Aethra, Inc. (USA)

11. Affinity Video Net (USA)

12. Affordable Conferencing (USA)

13. Albany Interactive Ltd. (UK)

14. Alcatel (France)

Table 59: Annual Sales Analysis: 2003-2004 (In € million)

Table 60: Quarterly Sales Analysis: 2003-2004 (In € million)

Table 61: Annual Sales Analysis by Segment: 2003-2004 (In € million)

Table 62: Annual Sales Analysis by Geographic Region: 2003-2004 (In € million)

Edial Ltd. (USA)

Alcatel Egypt S.A.E (Egypt)

15. All New Video (UK)

16. AT Conference (USA)

17. Arkadin (USA)

18. AT&T (USA)

Table 63: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 64: First Quarter Sales Analysis by Segment: 2004 -2005 (Q1) (In US$ million)

Table 65: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 66: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 67: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

19. Ateme (France)

20. Atinav-Avecomm (USA)

21. Atlantic Visual Communications Group, Inc. (USA)

22. Audicom AB (Sweden)

23. Audio Video Network Solution GmbH (Germany)

24. Audio Visual Technologies Group, Inc. (USA)

25. Audioconferencing4u (USA)

26. AudioFile Solutions (USA)

27. Audio-Web-Conferencing.com (USA)

28. Autel, Inc. (USA)

29. Avaya, Inc. (USA)

Table 68: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 69: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 70: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 71: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

30. Avvid Ltd. (UK)

31. B2B Assist (USA)

32. Battiston Professional Congress Srl (Italy)

33. Bell Conferencing (Canada)

34. Bharat Sanchar Nigam Limited (India)

35. Bigfoot Communications Ltd. (USA)

36. Bow Communications (USA)

37. Bridge Conferencing Solutions (South Africa)

38. Britannic Technologies Ltd. (UK)

39. Broadband Visual Communications Ltd. (UK)

40. Broadsoft (USA)

41. Broadwing Communications LLC (USA)

Table 72: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 73: Nine Months Sales Analysis by Quarter: 2004- 2005 (Nine Months Ended, September) (In US$ million)

Table 74: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 75: Annual Sales Analysis by Business Segment: 2004-2005 (In US$ million)

42. BT Conferencing, Inc. (USA)

43. Budget Conferencing (USA)

44. Cabletime Ltd. (UK)

45. Call-Fusion, Inc. (USA)

46. Canadian Communication Products, Inc. (Canada)

47. CBI Technologies (France)

48. Centra (USA)

Table 76: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 77: Nine Months Sales Analysis by Quarter: 2004- 2005 (Nine Months Ended, September) (In US$ million)

Table 78: Nine Months Sales Analysis by Operation: 2004 -2005 (Nine Months Ended, September) (In US$ million)

Table 79: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 80: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

Table 81: Annual Sales Analysis by Operation: 2003-2004 (In US$ million)

49. Chorus Call, Inc. (USA)

Conference Call Do Brasil (Brazil)

50. Chunghwa Telecom Co., Ltd. (Taiwan)

51. Cisco Systems, Inc. (USA)

Table 82: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ billion)

Table 83: Half Yearly Sales Analysis by Quarter: 2005- 2006 (H1) (In US$ billion)

Table 84: Half Yearly Sales Analysis by Geographic Region: 2005-2006 (H1) (In US$ billion)

Table 85: Half Yearly Sales Analysis by Business Segment: 2005-2006 (H1) (In US$ billion)

Table 86: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 87: Quarterly Sales Analysis: 2004-2005 (In US$ billion)

Cisco Systems (India) Private Limited (India)

Cisco Systems GmbH (Germany)

Cisco Systems Taiwan Ltd. (Taiwan)

52. Citrix Online (USA)

53. CityIS Ltd. (UK)

54. Clarity Conferencing, Inc. (Canada)

55. Clearone Communications, Inc. (USA)

Table 88: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 89: Annual Sales Analysis by Quarter: 2004-2005 (In US$ million)

Table 90: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

56. Collabricks Corporation (USA)

57. Collabworx, Inc. (USA)

58. Communiqué Conferencing, Inc. (USA)

59. Complete Network Technology Ltd. (UK)

60. Compunetix, Inc. (USA)

61. Conference Calls Unlimited, Inc. (USA)

62. Conference Solutions (USA)

63. Conferencecall.Com (USA)

64. Conferencing.Net (USA)

65. ConferIndia (India)

66. ConferZone (USA)

67. Connex International (USA)

68. Connexus, Inc. (USA)

69. Contact Conference Service, Inc. (USA)

70. Convergent Media Systems (USA)

71. Convoq, Inc. (USA)

72. Copper River Systems, Inc. (USA)

73. Data Connection Limited (UK)

74. Datasharp Telecom (Chiltern) (UK)

75. DGT Sp.zoo (Poland)

76. Digicomm BCS Ltd. (UK)

77. Digital Connections, Inc. (USA)

78. Direct Visual (UK)

79. e/pop Web Conferencing (USA)

80. Eagle Teleconferencing Services, Inc. (USA)

81. eBLVD (USA)

82. ECI Conferencing Services (USA)

83. Electroboard (Australia)

84. Elluminate, Inc. (Canada)

85. Emblaze-Vcon Ltd. (Israel)

86. Encounter Collaborative (USA)

87. Enunciate (Canada)

88. Equant (The Netherlands)

89. Evercom Sprl (Belgium)

90. Evolution Voice & Data (UK)

91. Ex'ovision BV (The Netherlands)

92. Expedite Video Conferencing Services, Inc. (USA)

93. EyeNetwork Ltd. (UK)

94. EzCall (USA)

95. Fisher Audio Visual (UK)

96. Fitre SpA (Italy)

97. Forgent Networks, Inc. (USA)

Table 91: Annual Sales Analysis: 2003-2005 (In US$ million)

98. Free Audio Conferencing (USA)

99. Fujitsu Asia Pte., Ltd. (Singapore)

100. G2j.Com Videoconferencing (UK)

101. GBH Communications, Inc. (USA)

102. Gemini Communication AS (Norway)

103. Genco Venning (UK)

104. Genesys Conferencing (USA)

Table 92: Annual Sales Analysis: 2003-2005 (In US$ million)

Genesys Conferencing Montpellier (France)

Table 93: First Quarter Sales Analysis: 2005-2006 (Q1) (In € million)

Table 94: Annual Sales Analysis: 2004-2005 (In € million)

Table 95: Annual Sales Analysis by Quarter: 2004-2005 (In € million) (USA))

105. Glance Networks, Inc. (USA)

106. Global Crossing Ltd. (USA)

Table 96: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 97: Annual Sales Analysis: 2003-2004 (In US$ million)

107. Global Link Communications (USA)

108. Global Vision in Communication (Belgium)

109. Glowpoint, Inc. (USA)

Table 98: First Quarter Sales Analysis: 2004-2005 (Q1) (In US$ million)

Table 99: Annual Sales Analysis: 2003-2004 (In US$ million)

110. Grouputer Solutions Pty., Ltd. (Australia)

111. GTX Global Corporation (USA)

112. Haedenbridge Co., Ltd. (South Korea)

113. Harborough Community Learning Network (UK)

114. Hello Direct, Inc. (USA)

115. Helpmeeting LLC (USA)

116. Hewlett-Packard Company (USA)

Table 100: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ billion)

Table 101: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ billion)

Table 102: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 103: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 104: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ billion)

117. Hire Intelligence (UK)

118. HotAir Conferencing Pty., Ltd. (Australia)

119. Huawei Technologies Co., Ltd. (China)

Table 105: Annual Sales Analysis: 2003-2004 (In US$ billion)

120. International Business Machines Corporation (IBM) (USA)

Table 106: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 107: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 108: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

121. Icohere, Inc. (USA)

122. iLinc Communications (USA)

Table 109: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 110: Half Yearly Sales Analysis by Segment: 2005- 2006 (H1) (In US$ million)

Table 111: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 112: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

123. IMCCA (USA)

124. InComm Conferencing, Inc. (USA)

125. Indosoft (Canada)

126. Infinite Conferencing (USA)

127. In-House Communication (USA)

128. InstantPresenter (USA)

129. Integrated Vision (Australia)

130. Interactive Multimedia Artists, Inc. (USA)

131. Interactive Solutions, Inc. (USA)

132. Intercall (USA)

Inview (USA)

Intercall Europe Global Conferencing Solutions (UK)

133. International Technology Sales (ITS Communicatins) (USA)

134. International Video-Conferencing, Inc. (IVCI) (USA)

135. Internet Megameeting LLC (USA)

136. Interwise, Inc. (USA)

137. IT4LA (USA)

138. Jambotech LLC (USA)

139. Japan Telecom Co., Ltd. (Japan)

140. JKC Information Technology Limited (UK)

JKC Video Conferencing (UK)

141. Kerridge Media Services (UK)

142. Kolabora (USA)

143. LeaderPhone Teleconferencing Services (USA)

144. LINK Conference Service (USA)

145. Linktivity (USA)

146. LiveOffice Corporation (USA)

147. Logicalis Network Solutions Limited (UK)

148. LSE Telecoms (UK)

149. Margolis Group PLC (UK)

150. Marratech AB (Sweden)

151. MCI Conferencing (USA)

152. Mediatech AV Ltd. (UK)

153. MeetingBridge LLC (USA)

154. MeetingOne (USA)

155. MeetingZone Ltd. (UK)

156. Meetyoo Conferencing GmbH (Germany)

157. MegaMeeting.com (USA)

158. Microsoft Corporation (USA)

Table 113: Half Yearly Sales Analysis: 2005-2006 (H1) (In US$ million)

Table 114: Half Yearly Sales Analysis by Segment: 2005- 2006 (H1) (In US$ million)

Table 115: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 116: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 117: Annual Sales Analysis by Geographic Region: 2004-2005 (In US$ million)

Table 118: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 119: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

159. Miura Conference (UK)

160. MultiSense Communications Ltd. (UK)

161. Netbriefings, Inc. (USA)

162. NetConnect Systems AS (UK)

163. NetDIVE, Inc. (USA)

164. Netviewer GmbH (Germany)

165. Network-i Ltd. (UK)

166. NIAD Communications Ltd. (UK)

167. Nottingham Audio Visual Services Ltd. (UK)

168. NovaSight (France)

169. NTS GmbH (Germany)

170. NTT Phoenix Communications (Japan)

171. Obidicut LLC (USA)

172. Pactolus Communications Software Corporation (USA)

173. Paygarde IC Ltd. (Ireland)

174. PC-Conferencing, Inc. (USA)

175. Picture Phone Direct, Inc. (USA)

176. Pixion, Inc. (USA)

177. Polycom, Inc. (USA)

Table 120: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 121: Nine Months Sales Analysis by Quarters: 2004 -2005 (Nine Months Ended, September) (In US$ million)

Table 122: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 123: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

Table 124: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 125: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

Polycom Global Pty., Ltd. (Australia)

Polycom GmbH (Germany)

Polycom Israel Ltd. (Israel)

178. Powercom (USA)

179. Premier Global Services (USA)

Table 126: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 127: Nine Months Sales Analysis by Quarter: 2004- 2005 (Nine Months Ended, September) (In US$ million)

Netspoke USA

180. Prodata Systems NV (Belgium)

181. Produits Et Services En Télécommunication (Prescom) (France)

182. Providea (USA)

183. Questmark (UK)

184. Quorum Videoconferencing (USA)

185. Qwest Communications International, Inc. (USA)

Table 128: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ billion)

Table 129: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ billion)

Table 130: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 131: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion):

Table 132: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 133: Annual Sales Analysis by Quarter: 2003-2004 (In US$ billion)

Table 134: Annual Sales Analysis by Segment: 2003-2004 (In US$ billion)

Qwest Conferencing (USA)

186. Radvision Ltd. (Israel)

Table 135: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September)

Table 136: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

Table 137: Annual Sales Analysis: 2003-2004 (In US$ million)

Radvision, Inc. (USA)

187. Raindance Communications, Inc. (USA)

Table 138: Half Yearly Sales Analysis: 2004-2005 (H1) (In US$ million)

Table 139: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 140: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

188. ReadyTalk (USA)

189. Realcom Co., Ltd. (Thailand)

190. Replay Rich Media LLC (USA)

191. RoData, Inc. (USA)

192. SaveOnConferences.Com (USA)

193. Saville Audio Visual (UK)

194. Schneider Intercom GmbH (Germany)

195. SDSL Video (USA)

196. Servicepoint Australia Pty., Limited. (Australia)

197. Siemens AG (Germany)

Table 141: Annual Sales Analysis: 2003-2005 (In € billion)

Table 142: Annual Sales Analysis by Quarter: 2004-2005 (In € billion)

Table 143: Annual Sales Analysis by Segment: 2004-2005 (In € billion)

Table 144: Annual Sales Analysis by Geographic Region: 2004-2005 (In € billion)

Table 145: Annual Sales Analysis by Geographic Region: 2004-2005 (In € billion)

Table 146: Annual Sales Analysis by Segment: 2003-2004 (In € billion)

Table 147: Annual Sales Analysis by Geographic Region: 2003-2004 (In € billion)

Table 148: Annual Sales Analysis by Geographic Region: 2003-2004 (In € billion)

Siemens SA (Luxembourg)

Siemens Schweiz AG (Switzerland)

198. SKC Communication Products, Inc. (USA)

199. Skire, Inc. (USA)

200. Smiletiger Software Corporation (USA)

201. Sonexis, Inc. (USA)

202. Sony Corporation (Japan)

Table 149: Annual Sales Analysis: 2003-2005 (In ¥ billion)

Table 150: Annual Sales Analysis by Quarter: 2004-2005 (In ¥ billion)

Table 151: Annual Sales Analysis by Segment: 2004-2005 (In ¥ billion)

Table 152: Annual Sales Analysis by Geographic Region: 2004-2005 (In ¥ billion)

Table 153: Annual Sales Analysis by Segment: 2003-2004 (In ¥ billion)

Table 154: Annual Sales Analysis by Geographic Region: 2003-2004 (In ¥ billion)

Sony Australia Ltd. (Australia)

Sony Broadcast & Professional Middle East (United Arab Emirates)

Sony Espana SA (Spain)

Sony India (India)

203. Speakerbus Ltd. (UK)

204. Spiderphone.com, Inc. (USA)

205. SpiderWeb Communications, Inc. (USA)

206. Sprint Collaborative Solutions (USA)

207. Sprint Nextel Corporation (USA)

Table 155: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ billion)

Table 156: First Quarter Sales Analysis by Segment: 2005-2006 (Q1) (In US$ billion)

Table 157: Annual Sales Analysis: 2003-2005 (In US$ billion)

Table 158: Annual Sales Analysis by Segment: 2004-2005 (In US$ billion)

Table 159: Annual Sales Analysis by Quarter: 2004-2005 (In US$ billion)

Table 160: Annual Sales Analysis by Segment: 2003-2004 (In US$ billion)

Table 161: Annuals Sales Analysis by Quarter: 2003-2004 (In US$ billion)

208. Symetria (Switzerland)

209. Talk & Vision (The Netherlands)

210. Tandberg Telecom AS (Norway)

211. Tecnoconference, Srl (Italy)

212. Tegora, Inc. (USA)

213. Teleconference (USA)

214. Telia Sonera AB (Sweden)

215. Teliris (USA)

216. Telsis Pte., Ltd. (Singapore)

217. Telspan, Inc. (USA)

218. Telstra ConferLink (Australia)

219. Telus Corporation (Canada)

Table 162: First Quarter Sales Analysis: 2005-2006 (Q1) (In Can$ billion)

Table 163: Annual Sales Analysis: 2003-2005 (In Can$ billion)

Table 164: Annual Sales Analysis by Quarter: 2004-2005 (In Can$ billion)

Table 165: Annual Sales Analysis by Segment: 2004-2005 (In Can$ billion)

Table 166: Annual Sales Analysis by Segment: 2003-2004 (In Can$ billion)

220. Ten Audio Visual (UK)

221. The Audio-Web-Conferencing.Com (USA)

222. The Conference Group (USA)

223. The Saville Group Limited. (UK)

224. Threesixty Conferencing (Europe) Limited. (UK)

225. Tigercom, Inc. (USA)

226. TKO Video Communications (USA)

227. TownHall Teleconferencing (USA)

228. True Conferencing (USA)

229. Vapps, Inc. (USA)

230. VC-Net (UK)

231. Verizon Communications (USA)

Table 167: First Quarter Sales Analysis: 2005-2006 (Q1) (In US$ million)

Table 168: First Quarter Sales Analysis by Segment: 2005-2006 (H1) (In US$ million)

Table 169: Annual Sales Analysis: 2003-2005 (In US$ million)

Table 170: Quarterly Sales Analysis: 2004-2005 (In US$ million)

Table 171: Annual Sales Analysis by Segment: 2004-2005 (In US$ million)

Table 172: Annual Sales Analysis by Segment: 2003-2004 (In US$ million)

232. VIACK Corporation (USA)

233. Viasolutions (Belgium)

234. Video Conference Services Limited (UK)

235. Video Guidance, Inc. (USA)

236. Video Highway (Europe) Limited (UK)

237. The Video Meeting Company (UK)

238. Videocall Limited (UK)

239. Videonations Limited. (UK)

240. Videre Conferencing, Inc. (USA)

241. Viewtran Inc. (shenzhen) Co., Ltd. (China)

242. Virtex International Limited. (UK)

243. Viseon, Inc. (USA)

244. Visioworks (France)

245. Visual Systems Group, Inc. (USA)

246. Wavenet Conferencing Limited. (Ireland)

247. Web Conferencing Central (USA)

248. Webex Communications, Inc. (USA)

Table 173: Nine Months Sales Analysis: 2004-2005 (Nine Months Ended, September) (In US$ million)

Table 174: Annual Sales Analysis: 2003-2004 (In US$ million)

Table 175: Annual Sales Analysis by Quarter: 2003-2004 (In US$ million)

Table 176: Annual Sales Analysis by Geographic Region: 2003-2004 (In US$ million)

Webex India Communications Pvt. Ltd. (India)

249. Westell Technologies, Inc. (USA)

Table 177: Annual Sales Analysis: 2003-2005 (In US$ million)

Conferenceplus, Inc. (USA)

Conferenceplus Global Services (Ireland)

250. WILink PLC (UK)

Table 178: Annual Sales Analysis: 2004-2005 (In £ million)

Vcall, Inc. (USA)

251. Winnov (USA)

252. Wire One Communications, Inc. (USA)

253. WiredRed Software (USA)

254. World Class Conferencing (USA)

255. Worldwide ISDN Limited. (UK)

256. XOP Works, Inc. (USA)

257. York Telecom Corporation (USA)

258. Zylotech Limited (Australia)

Table 179: Annual Sales Analysis: 2003-2004 (In A$ million)

Abstract

This report analyzes the worldwide markets for Conferencing and Collaborative Services in US$ Million. The major product segments analyzed are Audio Conferencing, Video Conferencing, and Web Conferencing. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World. Annual forecasts are provided for each region for the period of 2000 through 2010. The report profiles 258 companies including many key and niche players worldwide such as ACT Teleconferencing, Inc., AT&T Inc., Chorus Call, Inc., ConferencePlus, Connex International, Eagle Teleconferencing Services, Inc, Equant, Genesys Conferencing, G2J.com Videoconferencing, Global Crossing Conferencing, Global Link Communication, InterCall, Raindance Communications, Interwise, IVCi, MeetingOne, Premiere Global Services, Inc., Qwest Communications International, Service Point Australia Pty Limited, TELUS Corporation, Telia Sonera, Verizon Business, Wavenet Conferencing Ltd., and WebEx Communications, Inc.

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